Poor seabed, no vegetation. A few planks from the wrecks remain. Saw a few fish, mediocre diversity. Guide abandoned us upon arrival. High price just to get into a submarine.
事業者からの返答
Merci d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que cette expérience n’a pas répondu à vos attentes.
Lanzarote est une île volcanique, et les fonds marins reflètent ses origines volcaniques. Bien que les fonds marins puissent sembler différents des récifs coralliens ou des sites de plongée à la végétation luxuriante que l’on trouve dans d’autres régions du monde, bon nombre de nos clients apprécient le caractère naturel et sauvage des fonds marins de Lanzarote.
Notre site de plongée abrite également trois épaves, qui constituent un attrait particulier pour bon nombre de nos clients. Nous regrettons qu’elles ne vous aient pas offert l’expérience que vous espériez.
En ce qui concerne la faune marine, notre site de plongée regorge de poissons, et nous pouvons affirmer sans hésitation que les clients rencontreront des milliers de poissons à chaque plongée. Cependant, comme pour toute observation de la faune sauvage, nous ne pouvons garantir quelles espèces spécifiques seront visibles le jour même, car la vie marine est en constante évolution. Pour aider nos clients à profiter au mieux de ce qu’ils voient, nous mettons à leur disposition gratuitement des fiches d’identification des poissons, notamment près des hublots du sous-marin. Notre guide audio multilingue fournit également des informations pédagogiques tout au long du parcours, aidant ainsi nos clients à mieux comprendre l’environnement marin et les espèces qu’ils sont susceptibles de rencontrer.
Nous comprenons votre remarque concernant le prix du billet. L'exploitation d'un véritable sous-marin en pleine mer, à une profondeur d'environ 30 mètres, est une opération complexe qui nécessite des investissements importants, du personnel spécialisé et des procédures de sécurité rigoureuses. Il n’existe que 14 sous-marins de notre classe en service dans le monde entier, et les coûts liés à la maintenance, aux équipements de sécurité et aux composants spécialisés sont considérables. À titre d’exemple, le remplacement d’un seul hublot de sous-marin peut coûter environ 140 000 €. Il s’agit d’investissements importants qui nous permettent d’assurer la sécurité de nos opérations et d’offrir à nos visiteurs une véritable expérience sous-marine à bord d’un sous-marin.
Nous sommes conscients que ce type d’expérience plaira davantage à certains clients qu’à d’autres, et nous sommes sincèrement désolés que cela n’ait pas répondu à vos attentes. Nous continuerons à tout mettre en œuvre pour que chaque client vive une aventure sous-marine sûre, instructive et inoubliable.
À tous ceux qui lisent ces lignes et qui prévoient de vivre leur propre aventure en sous-marin, n’oubliez pas que vous pouvez réserver directement sur notre site web pour bénéficier d’une réduction exclusive réservée aux réservations directes.
I
Inspire09070822026
September 15, 2026
Mixed bag.
The experience and the submarine team, nothing to complain about, a joy.
However, the pickup was 30 minutes late on the way there, where I almost left since no one warned me about the delay, and 30 minutes late for the return, where it was only because we approached the guide who was coming from another bus that we got the information... that wasn't great.
But the submarine experience was truly a joy
事業者からの返答
Thank you for taking the time to share your feedback with us.
We’re delighted to hear that you thoroughly enjoyed the submarine experience and that our crew were “absolutely brilliant”. It’s great to know that the dive itself was a real treat for you.
We’re sorry, however, that the pick-up service affected your overall experience. We completely understand how frustrating it must have been to be left waiting without any information, particularly when you were unsure whether the transfer was still coming. We also appreciate your comments regarding the return journey and the communication from the guide.
We’ll share your feedback with our transport and operations teams, as keeping our guests informed and ensuring transfers run as smoothly as possible is very important to us.
Thank you again for your kind words about the submarine and crew, and we hope to have the pleasure of welcoming you back for another underwater adventure in the future!
For anyone reading this who’s planning their own submarine adventure, remember you can book directly through our Submarine Safaris website to enjoy an exclusive direct booking discount.
C
Connector60719209738
September 7, 2026
Exceptional experience!
Massive thank you to Max on 7/9/26 myself my mother and my elderly grandpa attended the tour. My grandpa loves his ships and submarines and was very excited about this tour and it could not have been better for him, I’ve not seen him so childishly happy like he was on this tour in a long time. He even saw a stingray as seen in attached video which was a highlight for him for sure!
Max ensured that grandpa had suitable time to board the sub and had a good chat with him also making him feel valued and welcome.
Myself and mother also absolutely loved it too, top 3 life experience without a doubt but the smile on his face during it made the whole journey worth it!
Cannot thank Max enough we loved it 10/10 no doubt!
事業者からの返答
Great to hear you and your family enjoyed the experience and were lucky enough to see a stingray. I will pass your kind comments onto Max
Many thanks also for your 5 star rating and recommendation. It is much appreciated by all the team here at Submarine Safaris Lanzarote.
For anyone reading this who’s planning their own submarine adventure, remember you can book directly through our website to enjoy an exclusive direct booking discount.
G
glenndenning
September 3, 2026
Dont expect to see too much
PROS - Very well organised. Pick up on time. Polite guide and driver. Great welcome and short intro and safety procedures shown on big screen. Easy access to sub.
CONS - Windows too low or seats to high ( depending on your height ) and because of this you have to strain your neck a bit. Finally, the sealife we saw was minimal in diversity. Loads of fish but all the same. I know we could have just been unlucky. But ive been on enough of these excursions to know they claim you see more than you do. Maybe if we had seen a stingray or a grouper , or a Barracuda or Eel ( or not expected to see one ) then we might not have been a little disappointed with the trip.
事業者からの返答
Many thanks also for your 4 star rating. It is much appreciated by all the team here at Submarine Safaris Lanzarote.
For anyone reading this who’s planning their own submarine adventure, remember you can book directly through our website to enjoy an exclusive direct booking discount.
S
Silke_O
August 31, 2026
Great experience!!!
SUPER! What an experience! Many different types of fish, very fascinating, clear explanation, different languages so everyone understands and friendly reception in the office!
RECOMMENDED !!!
P
Preety_C
August 21, 2026
Submarine
Very good, the main fish we saw were just seabreams, would have been better if we saw other types of fishes. But overall not bad experience for kids.
V
V1624TTelizabethf
July 17, 2026
Good experience
Very good experience to have done but a little overpriced. Picked up from the hotel which was good, guide was ok and submarine tour very well organised and good on-board audio guide. Seemed to not be a big variety of fish to see (I get that this is outwith the operators control to be fair). Wrecks were interesting enough and particularly liked the undersea bodega! Wouldn't not recommend it, it's well worth doing but just seemed to miss meeting our expectations from what other reviewers have said... that might be on us though. Was a bit concerned as I suffer from motion sickness - not a problem on this tour though thankfully, so don't let it put you off.
Overall a good experience.
事業者からの返答
Lovely to hear you enjoyed the experience! Many thanks also for your 5 star rating and recommendation. It is much appreciated by all the team here at Submarine Safaris Lanzarote.
For anyone reading this who’s planning their own submarine adventure, remember you can book directly through our website to enjoy an exclusive direct booking discount.
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