身体的な障害のあるクルーズ乗客が車でコロンボを観光

Eye! DO NOT HIRE A CAR WITH SICILY BY CAR, I tell you what happened to some relatives who rent a car at PALERMO airport (before they had made premium insurance with Booking). On the first day they deliver it to you and leave 200 euros bail. On the last day, they have to return it at 15:00 hours at the airport and just that day at 9:30 hours in the morning, they call them from the company and tell them that they have stolen the car VERY CURIOUS because at that time my relatives had not yet gone out into the street and therefore had not found out that the car had been stolen (how did the company know that the car had been stolen? How does the company know that they are not the ones who have taken the car to go somewhere, since that day they could have it until 15:00 hours,?). They go to the police to file the complaint (very kind the policemen) and they inform them that the car has already appeared, they file the complaint where they record everything and go to the airport. When they arrive at the rental office of the vehicle, in addition to not wanting to return the deposit (the 200€ they left the first day) they try to retain 900 and a half euros in case the vehicle has been damaged, then they request to see the car since they had left it parked in perfect condition, and the company tells them that they cannot see it, because it is not there, due to nerves (they almost missed the return flight, they have not been able to use the car, they have had to spend more money to get to the airport) they have problems with the credit card when blocking it and seeing that they will miss the flight call the bank to Spain to issue another card, the company says that it has to be with the same card so eventually they cannot retain the 900 and a half euros and let them leave keeping the 200 euros deposit and telling them that they will contact them. Don't trust the good reviews, read all the bad reviews they have, save the report, ask to see the car and request a copy of the damage report and the closure of the incident. I plan to put this on all social media and every day, so it doesn’t happen to anyone else.

When our cruise ship docked in Colombo, we had no plans made on how we were going to explore this intriguing city but were hopeful there would be some type of Hop On/Off bus as with my husband's walking challenges and use of a mobility scooter it is generally the easiest option for us. However, at the time of our visit in March 2023 there was no Hop On/Off bus. Luckily for us there was the Explore Colombo by Car kiosk set up on the pier and the gentleman in charge was more than happy to arrange a car, driver, and guide to accompany just my husband and I in a lovely, clean, air-conditioned van that had the capacity to hold eight passengers. My husband negotiated a very reasonable price for our private 5-hour tour, the car, driver, and guide. The driver and guide both spoke excellent English and were very caring and helpful with getting my husband and his mobility scooter in and out of the van. They were extremely knowledgeable about the sites we visited and respectful of the different temples we visited. The care, respect, and patience they showed my husband with his mobility challenges was so appreciated and is a testament to the type of young men they are and the caliber of this company. Should we ever return to Colombo or Sri Lanka we would not hesitate to use this company again and really cannot recommend them highly enough.