ブカレストの国会議事堂のラインチケットをスキップ

If you happen to be in Bucharest for a few days, you’ll see all the scams happening. This is no exception. In this case, this tour guide rude and not helpful. Please read all the instructions clearly before buying. A lot of scams in Bucharest.

Compliments to the guide, who was truly skilled and clear in her explanations; a beautiful visit.

+2

Trash-like travel agency. We negotiated with the travel agency to reschedule because of the train delay, and the travel agency agreed, but they required us to pay an additional 85 local currency per person, which we also agreed to. But when we arrived at the scheduled time, there were no travel agency staff to provide us with service, no one showed up! Therefore, we can only negotiate with the People's Palace ourselves for a substitute entry. So, we didn't accept any services from the travel agency, and they took our money. We complained to Trip Advisor, and they still refuse to issue a refund. This is my first time booking on Trip Advisor, and I will never book again.

I had to choose a meetingpoint far away from the entry to the building. There was only the information that the start was 10:30 am. The group was much to many people. The half could have been ok. There should have been a starting video/film about the construction and a lots of funfacts. We only saw the borring ridiculous corridors and halls. We wanted to see the basement, tunnels, helicopter area, upper level and more.

1: Outcome: a ticket to see the Palace of the Parliament, behind many others who bought cheaper tickets on the day. So a win to see the site; a massive scam and horrendous treatment to do so. 2) Reality: the "skip the queue" is you being told to arrive at least 15 minutes before the actual tour time so that you're waiting at the front unless any change from plan happens. When the tour happens and they ask for your ticket, you won't have it because you're not given it. Make sure you go through the initial security into the building because the instructions are total jibberish. Then follow the directions because if you do what we and others did, which is stop and try find the representative from this "tour agency', he's: a) too busy in the gift shop; b) telling people who'd booked the same tickets that they're too late and they need to go away because they didn't arrive when he arbitrarily told them to arrive; and/or c) shouting and exclaiming loudly to you and everyone else else see that you've "made a total mess of this" and "what the hell have you done" because he makes you arrive 45 minutes early and then tells you to stand in twos randomly only after telling you to move away because an earlier tour is booked in, so when it's your turn and you're seeking him out for the tickets that the instructions tell you that you will receive, he will explode because you're no longer standing in the order that he doesn't tell you is needed. Fortunately we managed to get in it ignoring the massive uplift which can be easily avoided by just booking on the day, don't give these scam artists the slightest second of your time. Have never been shouted at for asking where's our ticket after we were asked for our own tickets.

The location itself is phenomenal. Everything else (customer service, "skip" the line, communication, etc) was abhorrent.

A must see while visiting Bucharest

This is a scam. Trip advisor is also a scam in refunds. We were there Sunday 30 August. We were 15 minutes early at the precise location and messaged him multiple times with no response. We left 15 after. The “guide” responded hours later saying we did not follow directions which was a lie. TripAdvisor is not trustworthy either. The refund needs to be processed or this will spread. I advise not to use the scamming Romanian.

The tour guide met our group sharply in 12 noon. He spoke very clearly in English, and has very knowledgeable about the parliament’s history, the structure of building and the architecture details. We certainly impressed about our tour.

I have tried two times to book a visit via the phone today. First time, the lady was literally quarrelling with another employee in Romanian while on the phone, and when she was finished, she told me that there are no more spots for today. Second time, she said there is nothing until next week, very dismissive and blunt; I mentioned politely that she had said a minute before that we could book for tomorrow and wanted to confirm since the conversation was ended prematurely due to her pressing argument with her colleague(s). She started to raise her voice, saying "we have nothing until Monday, nothing until Monday, nothing until Monday!” and hung up on me before I had the chance to ask her to be more polite. Never in my life have I seen such rudeness from an employee dealing with paying customers in a national institution.