Much better to buy the tickets on Cathedral official website for 15 euros per person or alternatively queue for a ticket to use that day or following day. We paid 35euros, had to collect tickets from a tourism office in Seville, address wasn’t clear, it sent me to another address instead. Then you have to download an audio map on your phone. A real faff, and totally ripped off at that price. I understand them taking a bit of commission but come on this is a joke. Someone had made a lot of money here, certainly not the Cathedral though which is rather sad. And remember ladies you must cover your shoulders up too.
The Cathedral is deffo worth a visit, absolutely beautiful and stunning.
事業者からの返答
Hello, thank you very much for taking the time to share your feedback with us. We're really sorry for the inconveniences and we would like to express our most sincere apologies. We took notes of your feedback and we will be reviewing them with our staff to ensure it won't happen again. Kind regards.
C
cnK1196DY
September 25, 2026 · via Tripadvisor
Not what was expected
Ticket collection difficult to find and still had to join line at Cathedral. Had to use own phone for commentary which was not mentioned
事業者からの返答
Hi, thank you very much for taking the time to share your feedback with us. Please note that the office is less than 5 minutes away from the monument. Also, it is disclosed in the product's terms and conditions that the audioguide is an app that must be download in your phone. Kind regards.
E
Explorer59838146406
September 24, 2026 · via Tripadvisor
Bad experience!!!
Far from the Cathedral to pick up the tickets, obsolete audio guide, they did not solve our problem with the schedule
事業者からの返答
Hola, muchas gracias por compartir con nosotros sus impresiones sobre la experiencia. Lamentamos las molestias pero debemos reseñar que el punto de retirada de las entradas se encuentra a menos de 3 minutos del monumento. En cuanto a sus comentarios sobre la audioguía, los hemos compartido con nuestro partner tecnológico para asegurarnos de que su opinión se tiene en cuenta. Un cordial saludo.
S
Sue_D
September 19, 2026 · via Viator
Glorious
Don’t let the long line discourage you- it moves quickly and seeing the inside of this cathedral is well worth it! We used the audio guide a d it was perfect: we could take our time and absorb the size, and the glory, and the sacredness of the place. We highly recommend it.
R
rub_ngC3538DE
September 17, 2026 · via Tripadvisor
The staff is very friendly and attentive.
The staff is very friendly and attentive.
R
Rebecca_J
September 7, 2026 · via Viator
Not Worth It.
The app was hard to use as the dots on the map did not indicate direction. I recommend labeling them with numbers and the parts. I ended up using Chat GPT to guide me. A waste of money.
事業者からの返答
Hello, thank you very much for your feedback. We're really sorry to hear you had some inconveniences and we would like to express our most sincere apologies. We took notes of your comments and we will be reviewing them with our technology partner to ensure your voice is being heard. Kind regards from Sevilla.
B
BevBibby
August 26, 2026 · via Viator
The cathedral and tower...
The cathedral and tower were amazing. Be prepared for 34 levels up the Giralda tower, and take plenty of water.!!!
M
miguelandresv2015
August 16, 2026 · via Tripadvisor
Very interesting
Jose Luis, the guide, great. He explained everything very well, he has a wide knowledge of history.
The more than 3 hours of travel are not heavy.
2
276ruin
August 14, 2026 · via Tripadvisor
Bad experience...
Couldn't be worse, it cost twice the cost at the counter of the cathedral, we have q go pick up the tickets at another location and wait almost an hour and the antipathy of the interlocutor was completely incomprehensible, to never repeat again.
事業者からの返答
Olá, muito obrigado por partilhar connosco as suas impressões. Lamentamos profundamente os transtornos, mas nas condições do produto está especificado que tem de levantar os bilhetes no local indicado. Além disso, o tempo de espera deveu-se ao facto de, tal como lhe comentámos quando passou a levantar os bilhetes, não ter indicado os dados necessários para a compra dos mesmos, apesar das repetidas tentativas dos nossos colegas para entrarem em contacto consigo. Cumprimentos.
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B6483VFemanuelag
August 7, 2026 · via Tripadvisor
Seville and Ismael a pleasant surprise
Visit to the cathedral, Giralda, and Alcazar with Ismael, a very skilled, knowledgeable, and very nice guide, never boring or predictable.
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