On time friendly English speaking and gave lots of suggestions Detailing important tourist spots and using public transportation around the city





ヴァーツラフ・ハヴェル・プラハ国際空港より30分~45分の乗合移動でエアコン完備の快適なバスと、4時間の市内ツアーをお楽しみください。空港に到着したら初めての都市での移動の混乱を避け、市内中心部までバスでリラックスして過ごします。その後はツアーに参加し、旧市街やユダヤ人地区、マラー・ストラナなどのプラハの有名な歴史ある地区を散策し、プラハ城を訪れます。
税関と手荷物回収エリアを通過した後、プラハヴァーツラフハヴェル空港(PRG)の到着ホールでドライバーガイドに会います。あなたの運転手ガイドは、あなたの名前が書かれた看板を持っています。
出発予定時刻の24時間前までにキャンセルされた場合、全額返金の対象となります。
On time friendly English speaking and gave lots of suggestions Detailing important tourist spots and using public transportation around the city
Great customer service and communication throughout the experience. Very courteous and friendly driver.
Driver communicated with us when we got there a little early and he was on his way and it was a smooth easy ride to our hotel.
Guide Jakub Ruzek was excellent very polite ,punctual and informative.
best and comfortable transfers from Prague airport to my hotel. thanks this company for safe and comfortable travel
Perfect service from Robert! Our flight arrived late, but Robert was waiting for us and we communicated on WhatsApp.
On the 28.0.2026 I was picked up by a pre booked airport taxi from Prague terminal to Royal Court hotel , a fee minutes into the journey l heated klick noise and l seen a taxi driver with a mobile in his hand pressing buttons on the keyboard, was he texting or making a call l did not know ? I politely asked him if it’s allowed to do it by Czech law ? I made a note that in England it’s illegal and can easily result in being fined or loosing his driving licence and if he caused an accident then he very easily can be prosecuted. His answer was that he usually don’t use mobile phone while driving but his operator was looking for him ,that’s why he accepted it.. He was apologetic but l was scared to death for the rest of the journey .. l tried to calm myself down but dispute him tried to hushhush tte incident by making a small talk l could not put my mind at ease or trust him with my life , wandering what could happen if l did not asked him if it’s legal in Czech Republic to use mobile while driving ??? I would never take a taxi with him again. I don’t wish him bad but if he used a mobile while driving with me as his passenger relying on his safe driving taking responsibility for my safety and life taking me to my destination carelessly making or accepting calls could he easily doing it on other accessions while driving / taking passengers who entrusting him with their safety and life on their journey back and forth to Prague airport? And using his mobile while driving ???
We are very sorry to hear about your experience and sincerely apologize for the concern and distress this caused you. This is the first time we have ever received a report of this nature regarding this driver, and we take your feedback extremely seriously. The safety of our passengers is always our highest priority. While our drivers may occasionally need to communicate with our dispatch team, they are expected to do so only in a safe and lawful manner. Based on your report, we will carefully review this incident with the driver. We will also closely monitor his future performance and provide him with additional safety training to reinforce our strict policy regarding mobile phone use while driving and to help ensure that a situation like this does not happen again. We truly appreciate you bringing this matter to our attention. Without feedback from our passengers, we would not be aware of situations like this, and your report allows us to improve our service and maintain the high safety standards we expect from all of our drivers. Please accept our sincere apologies once again. We hope you will give us the opportunity to restore your confidence in our service in the future.
Excellent trip. Driver was prompt, informative and pleasant. So glad he provided water after our long flight. Thank you!
Did great letting me know how I can locate the driver and who my driver was. Always responses fast to my questions and the process was easy to help me get to my hotel.
Driver was quiet but friendly. Assisted with our luggages. One of my friends forgot her backpack in the vehicle and when driver discovered it , he gave it to her. He was very helpful and reliable and honest. I’m sorry i forgot his name.
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|---|---|---|---|---|
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