We were traveling with a wheelchair and 9 bags. He walked us into the train station right to the accessibility assistance desk.
事業者からの返答
Thank you so much for your kind feedback! We’re very happy to hear that our driver was able to make your journey easier and assist you with your wheelchair and luggage. Ensuring that our guests feel comfortable and supported is very important to us, and we’re especially pleased that he personally accompanied you to the accessibility assistance desk at the train station. It was a pleasure serving you, and we hope to welcome you again in the future!
B
bnxo60
May 31, 2026
Good Xfer
Driver was on time. He was knowledgeable and helpful. We had a nice conversation during the ride to the train station.
事業者からの返答
Thank you for your kind review! We're delighted to hear that your driver arrived on time and made your journey to the train station enjoyable. It's wonderful to know that their knowledge, helpfulness, and friendly conversation contributed to a positive experience. We appreciate your feedback and look forward to serving you again in the future.
S
Stephen_H
April 27, 2026
Best ever service
Driver was on time and very helpful. He even helped us check in at the train station. Professional in every way! We highly recommend him...you will be pleased!!
事業者からの返答
Thank you for choosing us! We’re happy everything went smoothly for you.”
M
Miki_W
April 21, 2026
Caught the train
Traffic was very heavy but our driver did a brilliant job of getting us to the train station on time
事業者からの返答
Thank you for your kind feedback! We’re glad to hear your driver was able to navigate the heavy traffic and get you to the train station on time. Ensuring a reliable and stress-free journey is always our priority. We appreciate your support and hope to assist you again in the future!
C
cheryl_b
April 20, 2026
Prompt and easy to communicate
Easy to communicate prompt pick up at our hotel. Made a change to the reservation and the driver communicated first to make sure
事業者からの返答
thank you so much for your wonderful review dear Customer
H
huroh
February 12, 2026
perfect service
the service was wondeful , the driver was very kind and helped us
事業者からの返答
Thank you very much for your kind words!
We’re so happy to hear that you enjoyed the service and that your driver was kind and helpful throughout your experience. Providing attentive, professional, and friendly service is very important to us, so your feedback truly means a lot.
We hope to have the pleasure of welcoming you again on your next visit!
J
JOANNE_H
October 25, 2025
Dependable service
The driver was very friendly and helpful. He picked us up on time and got us to our destination in a timely manner.
事業者からの返答
Thank you so much for your kind words! We’re glad to hear that your driver was friendly and punctual. We hope to welcome you again on your next trip!
P
Pingyee_L
October 4, 2025
Our driver,Arshak,...
Our driver,Arshak, arrived at the hotel early and picked us up to the Paris Gare du Nord railway station. He was very friendly, polite and very helpful. He told us what to expect inside the station and showed us where to enter the station. This is very helpful because there is construction outside the station and the car could not pull up to the front of the station
事業者からの返答
Thank you so much for your kind feedback! We’re thrilled to hear that Arshak provided friendly and helpful service and guided you through the station despite the construction. We’ll be sure to share your compliments with him!
M
Melissa_S
September 29, 2025
It was so nice to use...
It was so nice to use this transfer service from our hotel to the train station! The driver was prompt - actually early, which was good, as we got behind a garbage pick-up truck on the narrow one-way street that our hotel was located on. But we got to the train station in good time - even early enough to jump on an earlier train to London. I would definitely recommend this service.
事業者からの返答
Dear customer,
Thank you very much for your detailed and kind feedback! We’re so glad to hear that everything went smoothly and that our driver’s punctuality helped make your journey stress-free. It’s wonderful to know you even caught an earlier train thanks to the timely transfer. We truly appreciate your recommendation and hope to serve you again in the future!
M
mike_d
September 25, 2025
Significantly overcharged for a routine taxi ride pretending to be an upmarket executive taxi
Booked an upmarket executive taxi from 5 star hotel to railway station.
Driver and run to station was no problem
Problem is paying a high fare for an executive taxi when a simple normal. Cheap taxi turned up. A complete con. I want money to be returned
事業者からの返答
Hello dear customer
We’re sorry to hear about your disappointment. According to our records, the vehicle booked for this transfer was an ordinary standard sedan, and that is exactly what was provided on the day of service. If an executive-class vehicle was required, this should be selected at the time of booking, as it is a different category and price.
We understand your concern but based on the booking details, the service you received matches the type you ordered. Unfortunately, in this case, a refund is not applicable.
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