ローマ：サンタンジェロ城優先入場券

Make sure you fill out the form completely or you won’t get your tickets. Customer service is very good at helping with fixing problems in a quick manner!

This was a fantastic activity. This booking allowed us to walk straight through without waiting. There was room to move once in the Castel, it wasn’t over crowded. The views were amazing. Highly recommend.

Easy access, and un-crowded space allowed for a relaxing tour of the castle to see the city from a different vantage point.

They actually deserve negative stars. I bought tickets online, went where they said to go to pick up the tickets, and no one was there so we didn't get the tickets. I've contacted them twice to get a refund and no response. Don't use this company unless you want to throw away your money.

The ticket sold by TripAdvisor does not work at the door of Castelo S’Ant Ângelo. We had to buy new tickets in the day and we paid 26 Euros.

This is a SCAM!!! Buyer beware! They don’t give you the ticket you have to pick up the tickets. There is very little line at castel even during peak hours. It would take more time to travel across the city 20 minutes to pick up the tickets from there pick up point. Plus it’ costs 3x as much than just going there and buying the ticket at the castel.

Office closed for a huge part of the day with tickets emailed at the eleventh hour. If you can find a friend to read Italian you can save the expense of this dodgy business front.

The directions stated you could pick up the tickets the scheduled day of the ticket. There was no time assigned to the ticket date. It just stated to pick up between 9a-4p. We walk to the pick up spot around 1130/12 and the man inside stated he cannot help us. he stated we would have to wait for his boss to come back to get the tickets. He stated he would be there very soon. So we sat there for 15-20 minutes waiting while this man just talked on the phone the entire time. We were frustrated and didn't want to waste time so we said we would be back. We went and got lunch and came back around 1330. The boss was back, however he stated he couldn't give us tickets, because it closes at 2 that day. We were confused since it said to come before 4p. Then he stated that the attraction is open to 7 and you could go there and try and get tickets in person. So we walk to Castle Sant'Angelo, wait for like 3 minutes in line, pay like a 1/4 of the price of the skip the line ticket that we originally bought and got straight in. They need to have a better system in place. They wasted a lot of our time walking back and fourth for no reason. The only good thing was they were able to refund us.

We actually never got to go to Castel D’Angelo. We booked for April 25th then got an email a few days before our trip to say the site wasn’t open that day and could we take a tour on the 26th instead. We already had another tour booked for the 26th and were leaving the next day, so we had no option but to say yes and hope to fit it in. However, we were at St. Peter’s on the 25th and walked along the river only to find Castel D’Angelo was definitely open on the 25th and the tour company had lied outright to us. We had been bumped for unknown reasons. We walked over to the tour office to request a ticket for the 25th but they could not change anything at that point. When the 26th rolled around, our tour that day was delayed by four hours meaning that we were unable to make our Castel D’Angelo tour. Do NOT BOOK WITH VIATOUR!!!!!

We bought these tickets in advance so we could visit the castel on a specific date that we would be in Rome. As we were walking towards the ticket collection point near the castel on the day, we were informed via email that there were no tickets available for that day and we could only get tickets for a different day, despite already paying for and having confirmation for tickets for that day. Recommend not booking through this company or app. Book direct or with someone else!!! We ended up with nothing to do that day, completely ruined the whole day in Rome.