ミニバンによるキャンティ シエナとサン ジミニャーノのプライベート ツアー

Thank you so much for your kind words! We're delighted to hear you had a great experience with Luigi and that he could help make your day extra special — and even assist during the unexpected train strike! We're always here to help and would love to welcome you back anytime you're in Tuscany. Safe travels and we hope to see you again soon! 🌟🚐🍷

Thank you for your fantastic review! We're so happy to hear you had an unforgettable day with Luigi exploring the beauty of Tuscany. It sounds like the perfect mix of history, charm, and amazing wine. Luigi will be thrilled to know he helped make your day so special. We truly appreciate your kind words and hope to welcome you again soon. Cheers from Tuscany! 🍷🌻🇮🇹

Hi Cynthia, Thank you so much for your wonderful review! We're thrilled to hear that your family had a fantastic time exploring Tuscany with Francesco. We pride ourselves on providing flexible and personalized service, and it's great to know that Francesco helped make your experience special. We hope to welcome you and your family back on another adventure in the future!

Dear Ioana, I am sorry that you were disappointed with your tour and the service provided. It is important to clarify certain points, however. For example, your driver is precisely that, a professional chauffeur. The fact that he can provide reservations, maps, and suggestions is what his service includes. I feel that his availability to make some adjustments to the tour for your convenience - such as leaving earlier to avoid traffic and excessive heat - should have been an indication of his goodwill. In fact, you agreed to anticipate the departure the evening before, which would have indicated an earlier return. The actual return to Florence at 17:15 was overtime for which you were not asked to pay, which again was a gesture of kindness and availability to make your day special. When making your tour reservation, you might have noted that no personal professional guide was included in the price. What you may have perceived as an unfriendly chauffeur is actually a man who was focused on getting you and your small children safely to your destinations on some very busy roads. We assumed you trusted him enough to leave your toddler alone with him in the van in 40-degree heat while you took some photos. Moreover, if you had taken a private taxi for 9 hours from Florence to Siena, San Gimignano, and the lunch stop at the winery, you would have spent at least double the cost and traveled in a simple car. Instead, you were driven in a luxury, latest-model Mercedes Class V. It's worth noting that one of your children even stuck chewing gum behind the headrest. The first thing I was taught in life is respect and courtesy towards those who work, values that appear to be lacking here. I understand that you may not be accustomed to traveling with certain service standards, but when you made your booking, it was clearly stated that our drivers are not professional guides who spend all their time with you. If you had wanted a guide in each location visited, the cost would have been at least double. I hope this explanation helps you reflect on your experience and better understand the service provided. Best regards, Luigi

Thank you for your wonderful review! We're delighted to hear that Francesco made your tour of the Tuscan countryside so memorable. It’s great that he was flexible and helped customize your trip even on the day of the tour. We're glad you enjoyed the vineyard visit, the wine, and the local food despite the adjustments in your schedule. Thank you for mentioning the ease of navigating Siena and San Gimignano on your own, and it’s fantastic to hear about all the unique souvenirs you were able to bring home. We're thrilled that this tour was a highlight of your trip, and we hope to welcome you back for more unforgettable experiences in the future! Safe travels!

Thank you for your kind words! Despite the rain, I`m glad you enjoyed the tour and the extra stop at the wine tasting cellar. It was a pleasure showing you around beautiful Tuscany. If you ever find yourself back in the area, we'd love to have you join us again for another adventure. Safe travels!

Thank you for taking the time to share your experience of your Private Tour of Chianti, Siena, and San Gimignano with Francesco. We`re thrilled to hear that you and your wife had a wonderful time during your tour. It's fantastic to know that Francesco provided warm and engaging service throughout the tour. We're glad that you found the minivan comfortable and appreciated Francesco's knowledge of the area and history. It's wonderful that he was attentive to your questions and ensured you had a memorable experience. We're delighted to hear that you enjoyed exploring the beautiful church in Siena and the charming atmosphere of San Gimignano. It's great that you found the lunch at the winery to be enjoyable, both for the food and the wine. We're also pleased to hear that you were able to purchase wine from them to remember your experience. Ending the day at Piazza Michelangelo with a great view over Florence sounds like the perfect way to conclude your tour. Thank you once again for choosing our tour and for sharing your feedback. If you ever plan to visit Tuscany again or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for another amazing experience in the future.

Thank you for sharing your experience with us regarding your Private Tour of Chianti, Siena, and San Gimignano with Francesco. We`re delighted to hear that you had the best time and received exceptional service. It's wonderful to know that despite the rainy weather, Francesco went above and beyond by greeting you at your condo door with umbrellas to ensure your comfort. We're pleased that you enjoyed exploring Sienna, the Tenuta Guardastelle winery, and San Gimignano with Francesco as your driver. We appreciate your kind words about Francesco's insights and recommendations, as well as your enthusiasm about the tour creating the best memories for you. If you ever plan to visit Tuscany again or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back for another memorable experience in the future.

Dear Becky, Thank you for sharing your experience from your recent private tour of Chianti, Siena, and San Gimignano. We greatly appreciate your feedback and are thrilled to learn that you found the driver fantastic and the car clean and safe. We want to express our sincere apologies for any confusion regarding the role of the driver as a professional guide in Siena. We understand the importance of clear communication and will work diligently to enhance this aspect of our service for future guests. Despite this, we`re pleased to hear that you enjoyed the wine tour and lunch. Your satisfaction is of utmost importance to us, and we value your insights as we continuously strive to enhance our services. It's important to note that our drivers, while providing valuable information, are not available as professional guides in Siena. We appreciate your understanding and will ensure that this aspect is clarified in our communications. Should you have any further suggestions or concerns, please don't hesitate to reach out. Your feedback is invaluable, and we are committed to making improvements based on your insights. Thank you for choosing our services, and we hope to have the opportunity to welcome you again for an even more satisfying experience in the future.