チヴィタヴェッキアクルーズ港からローマ空港へのバス送迎

Thank you so much for your wonderful review! We are delighted to hear that everything went smoothly and that you found the transfer so comfortable, quick and convenient. We truly appreciate your kind words and are very happy that our team was able to make your journey from the port to the airport so easy. Thank you again for choosing us and for recommending our service. We hope to welcome you again on your next trip!

Dear Customer, We are sorry to hear that you were disappointed with the experience. We would like to clarify what happened on the day of the service. Your reservation was for a shared bus transfer, as clearly stated in the booking. The service was fully operational as scheduled, and your seats had been specifically reserved for you. Before the service, we provided clear and detailed instructions regarding the meeting point, including where our staff would be located. On the day of the transfer, our staff contacted you, located you at the meeting point and assisted you personally. During this interaction, we discovered that you had also made a separate reservation with another operator for a transfer service. Our staff helped clarify the situation, and you then decided to use the other operator's service instead of the bus transfer you had booked with us. We would therefore like to emphasize that our service was available and ready to operate as booked, and your seats had been reserved specifically for you. The decision to use another operator was made after our staff had already assisted you at the meeting point. Regarding the refund, our cancellation policy clearly states the applicable conditions. As the cancellation occurred after the service had already been organized and your seats could no longer be offered to other passengers, we were unable to issue a refund. We are always committed to providing a reliable service and assisting our customers whenever needed, and we are sorry that this situation led to a disappointing experience. Kind regards, Cruising Rome

Dear Customer, We are sorry to hear that your travel plans changed and that you were unable to use the transfer. We completely understand that flight cancellations or schedule changes can happen. Unfortunately, these changes are beyond our control, just as they are beyond yours. Our transfer was fully operational as scheduled, and the vehicle and driver had already been arranged for your booking. As the cancellation was received less than 24 hours before the scheduled service, we were unfortunately unable to provide a refund in accordance with our cancellation policy.

Thank you so much for taking the time to share such a detailed review! We are delighted to hear that your transfer was smooth, comfortable, and stress-free. We're especially pleased that the complimentary upgrade to a shared van made your journey even more enjoyable and helped you reach the airport quickly and comfortably. Thank you as well for mentioning the meeting point and the WhatsApp communication. We always do our best to keep our guests informed and to provide the best available solution whenever possible. It means a lot to us that you chose our company for your transfer after your cruise, and we're thrilled that we could end your vacation on a positive note. We truly appreciate your kind words and hope to welcome you again on your next visit to Italy

Thank you so much for your kind words. We always make sure to provide clear instructions so that finding the pick-up point is as easy as possible. We're so glad the transfer went smoothly and that our staff made your experience pleasant and hassle-free. We hope to have you on board again.

Thank you for your detailed review. We are happy to hear that you found the check in process easy and the transfer comfortable. The location of the port shuttle buses can change depending on where the cruise ship docks, but it is usually very easy to find. We always provide our guests with clear instructions before the transfer to help make the process simple and stress free. We hope to welcome you again in the future.

Thank you very much for your kind review! We’re really glad to hear that you had a comfortable ride and that everything went smoothly, getting you to FCO Airport ahead of schedule. It’s also great to know that our staff at Largo del Pace were helpful and informative—your feedback means a lot to us. We hope to welcome you again soon!

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and felt supported by our team. It was a pleasure having you with us, and we’d be delighted to welcome you again in the future!