Our day didn't start well when a tour bus came to our hotel and after checking our tickets the driver told us that we were on his tour. I then had a phone call from Coopa tours telling me that my driver was waiting at my hotel. We were on the wrong bus but the driver turned round and took us back to our hotel where our driver Desmond had been waiting for about 40 minutes. Not many companies would have done that. We then got on our bus with Desmond who was very knowledgeable and an excellent tour guide. The whole tour was brilliant. The tranquility of the Martha Brae river left us very relaxed and so did Desmond's driving.
Thank you Coopa tours for a great day.
事業者からの返答
Hello marklD9682DD,
We're so glad to hear you had a brilliant tour with us, despite the initial hiccup! We really appreciate you highlighting Desmond's professionalism and knowledge – he's a valuable member of our team, and we'll be sure to pass along your compliments. We're also happy we could rectify the mix-up with the tour bus and get you back on track quickly. It's our priority to ensure our guests have a relaxing and enjoyable experience, and we're delighted you appreciated the tranquility of the Martha Brae River. Thank you for choosing Coopa Tours and for sharing your positive feedback!
Warm regards,
C
Clare_D
January 23, 2025 · via Viator
Must do activity
The Martha Brae is truly so beautiful. We had such a peaceful ride and our guide took incredible photos for us. I highly recommend. Also our driver Albert was the best!! He was on time, kind, and insightful. He even let us stop for food on the way home!
事業者からの返答
Hello Clare_D
Wow! Thank you for this incredible review. We're so happy to hear you found the Martha Brae bamboo rafting experience to be beautiful and peaceful. We pride ourselves in providing a relaxing and enjoyable experience, and we're delighted that your guide assisted you in capturing wonderful memories.
We're also thrilled you had such a positive experience with Albert. His professionalism and dedication to ensuring a comfortable journey are truly appreciated.
We value your feedback and hope this experience will create lasting memories. Thank you again for choosing Coopa Tours for your Martha Brae rafting experience!"
Warm regards,
A
alisonsQ6937SH
January 22, 2025 · via Tripadvisor
Beautiful, relaxing ride! Must-do!
One of our favorite, most relaxing excursions we’ve done on a vacation! This is a great activity if you’re looking for something low-key and chill. Simply sit back, relax and float down the river surrounded by nature! The raft captains were great, giving lots of interesting facts and information about the river and vegetation. Our driver, Albert, was awesome! So professional and friendly, and not pushy or rushing us at all. He was the best! Don’t forget to bring a portable speaker on the river to set the vibes!
事業者からの返答
Hello alisonsQ6937SH,
We're absolutely delighted to hear that your bamboo river rafting excursion was one of your favorite vacation experiences! It's wonderful that you found it so relaxing and enjoyed the peaceful ambiance.
As we strive to provide memorable and informative experience, we're glad our captains delivered on that front. We're also thrilled you enjoyed Albert's professional and friendly service. He truly embodies the spirit of our company. We love the idea of bringing a portable speaker to set the vibe – what a fantastic suggestion! Thanks again for your kind words and for choosing us!"
C
Curious208265
February 24, 2024 · via Tripadvisor
Out and about in Jamaica
My man "Morris the Cat" and Coopa Tours provided my wife and I safe and dependable transportation to and from Martha Brae rafting. Morris was great. He was very engaging and passionate about providing information and history about Jamaica. When my family makes our next to Jamaica, we will go with Coopa Tours and specifically request "Morris the Cat" for our transportation around Jamaica.
事業者からの返答
Hello Curious208265,
Thank you very much for your feedback, I'm happy you was able to take the time out of your busy schedule to share your experience with us and how great and engaging your driver/guide was.
Thanks again for booking with us it was our pleasure hosting you and we look forward to hosting you, family and friends to other wonderful Excursions here in Jamaica in the near future.
Best Regards,
C
Carol_J
December 11, 2023 · via Viator
Epic Tour Jamaica
Went on tour for my 60th bday.
So relaxing had a lot of fun. My friends had a great time also. Scenery was beautiful loved trees
事業者からの返答
Carol_J,
Happy 60th Birthday to you.
We are elated to hear that you had such relaxing fun time with friends on your special Earth Strong Day.
It was our pleasure hosting you and we thank you for taking the time out to share your Birthday experience with us.
Best Regards,
L
Lakeytria
May 30, 2023 · via Viator
Ride Relax Yeah mon
This was the best time ever, Started with Desmond picking us up and he was amazing he was so informative and such a great ride , Once we reached the rafts it was so incredible beautiful and relaxing Captain 99 was awesome and you must stop at Rita’s on the bank and get a rum punch and a coconut Yeah Mon
事業者からの返答
Hello Lakeytria,
Thanks for taking the time out to share your experience of your Martha Brae Bamboo Rafting Excursion.
It was our pleasure hosting you and we look forward to hosting your family and friends in the future.
Thanks again for booking with us.
Best Regards,
P
Patricia_C
April 23, 2023 · via Viator
Great experience
Our driver Desmondwas a great tour guide who was telling about the history of jamaica and stopping for great scenery and very caring too. The trip on the raft was beautifull and captain John was also entertaining and funny. Highly recommand this tour!
事業者からの返答
Hello Patricia_C,
Thank you for sharing your experience with us, rating your overall experience 5 Star and making reference about your wonderful driver and guide Desmond.
Thanks again for recommending and booking with us. It was our pleasure hosting you.
Best Regards,
A
Andy P
July 22, 2022 · via Tripadvisor
Pleasant when you eventually raft
The rafting was great. Very relaxed and gentle as we were punted down the river. The company though books more people than it can cope with. The journey there had its problems but once there it got worse. It was not heaving, our driver says it gets really busy when a cruise ship is in, but they were swamped. The rafts have to be transported by road from the bottom. So do the raft captains. We waited for 3 hours in the Jamaican sun while the fairly short queue was slowly put on the rafts as they and the captains arrived.
As I said, it was good, but not sure it was worth all the waiting around.
1人が参考になったと回答
事業者からの返答
We are sorry about your experience in doing your bamboo Rafting Excursion.
We completely understand how you must have felt but don't understand why you choose to wait in the hot Jamaican sun, we would have rather you waited in the waiting area under the shade with cover or by the bar which has shade as well. Waiting time can seems so much longer than the actual time waiting.
However we are completely sorry that you had to wait as this is never the case , normally once you arrive at the attraction your Rafting would begin immediately.
This is the first time we are encountering such crowd after the pandemic. We thank you for your feedback as we now put things in place to make sure we do not have such recurrence like your experience in the future.
J
Julie_S
December 10, 2021 · via Viator
Excellent relaxing half day trip
We travelled with Coopa Tours. Our driver Desmond was great. Really informative about each area we drove through and took us right through to the raft before leaving to pick us up at the other end. Martha Brae rafting experience was was excellent and Captain Lee was brilliant would recommend it
事業者からの返答
Julie_S,
Thank you for your wonderful review on the Martha Brae Bamboo Rafting Excursion. We are happy to know that you enjoyed your day and that your driver and Captain ensured that you had a informative and brilliant day.
It was our pleasure hosting you and we look forward to hosting your recommended family and friends sometime soon.
Best Regards,
K
KThrelkeld
September 19, 2021 · via Tripadvisor
Perfect!
Our favorite part of this excursion was our driver Desmond. He was a great guy! We also loved the Captains of our raft Johnson. The water was smooth and so relaxing...
