The guide told us very little on the drive there, and nothing on the way back. The first stop was excellent. Very informative, they offered us five different wines to taste, and there were unique gifts available to purchase. The second stop only offered two wines, they didn't explain much, and we were there a half hour longer, which was a waste. We only went to Napa and not Sonoma as well as advertised.
事業者からの返答
Thank you for your feedback. We're glad you enjoyed the first stop and the wine tasting. We apologize for the lack of information during the drive and the experience at the second stop. We strive to provide a balanced itinerary and will address your concerns to improve future tours. When you are able to please send us more information about your experience at sfreservations@bigbustours.com.
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Annelise_E
September 27, 2026 · via Viator
This was a very fun...
This was a very fun experience. Our bus driver Patrick was very kind, funny, and made our journey there fun. The Madonna winery was a great option.
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Carmen_O
September 25, 2026 · via Viator
James- Master Class of a Guide”
We highly enjoyed our driver/tour guide, James. This gentleman was a “driving encyclopedia” of information- his recollection of dates, names; was phenomenal and entertaining. If you want a guide who is as deeply knowledgeable as he is charismatic and fun, ask for James."
The only negative was the coach bus - rough ride- it needs a good set of shocks! I wrote in before the tour as some reviewers mentioned this! The tour company assured me that their buses were well maintained- not this one! 😞
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swati_b
September 22, 2026 · via Viator
The bus journey was very...
The bus journey was very bad, with constant brakes. Bus seemed to be in bad condition or the driver riding was not a smooth ride. also, the guide’s language was not clear. Didn’t understand what he was explaining.
The wine experience was good
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Diane_S
September 20, 2026 · via Viator
Disappointing and overpriced.
This was a little bit disappointing and I think way overpriced for what we received. The first stop was a very small winery and while the tour guide was informative about the wine making process – we did not actually see any wine production or bottling. They did offer unlimited sampling of about six different wines. The second stop did not even have us going into the winery. They just had a long table set up outside near the vineyards and we received a single small pour of only three wines. Neither location offered any kind of snacks, which was also disappointing. The driver of the shuttle bus was informative and provided interesting facts on the drive to Sonoma and Napa counties.
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Pamela_G
September 7, 2026 · via Viator
Sonoma & NAPA wine tour
This was a very good tour. The bus was comfortable and the driver was engaging and gave good information about all of the landmarks in the city. The wineries were good, and we spent enough time at both to have a good experience, and purchase wine if we wanted
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Angela_C
September 7, 2026 · via Viator
Awesome 1/2 Day Wine Tour from San Francisco
We enjoyed the 1/2 day wine tour to Sonoma & Napa Valley. Both wineries offered excellent wines and shared tips for enjoying wine. If you like sweet wines, ask for them so you can enjoy the tour too.
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Disha_R
September 7, 2026 · via Viator
Our driver was excellent....
Our driver was excellent. He told interesting stories and kept us entertained. The host at Madonna’s winery was awesome and the wines were delicious, especially the Rose and Moscat. Glad we only did the half day tour because that was enough tastings for us. The second vineyard had nice ambience but we did not enjoy the wines as much as the ones from Madonna.
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Collette_M
August 30, 2026 · via Viator
Such a great tour....
Such a great tour.
Recommend for a nice drive and wine tasting.
Both wineries were excellent.
Very knowledgeable.
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Verner_L
August 30, 2026 · via Viator
A wonderful tour experience!
This was a great tour. We visited 2 wineries and our driver was also great. Highly recommended!!! AAA+++
