The best experience ever
This was the absolute best experience ive ever had would recomend it to everyone. The tour guide Oak was exceptional
事業者からの返答
Thank you for your glowing review! We are thrilled to hear it was the best experience you've ever had. Our team takes great pride in delivering exceptional service, and I’ll be sure to share your kind words with Oak. We look forward to welcoming you back for another professional and memorable tour soon!
Horrible experience. You have been warned.
Transport included rough driving and the driver was rude. The driver intentionally passed up my resort after I pointed it out advance and I had to wait over an hour until everyone one else was dropped off. You do not get off at monkey island and the selected view of the island was only of some rocks which was not have a great scenery. At Maya Bay, it’s overcrowded, there’s no swimming, you get yelled at by PA speaker, and there’s quite a bit of walking to include stairs. The food was served buffet style of groups of 5 and people different have table manners so don’t choose this package if you are a picky eater. Also, if you order additional items during lunch, only one receipt gets delivered to the entire table of 5. Additionally, only Two beers per person throughout the entire tour and there is no sunset alcoholic drinks. In my opinion, the trip does not hold up to the amount being charged.
事業者からの返答
We are deeply sorry to hear about your disappointing experience on the Phuket to Phi Phi Island by Speedboat with Sea View Lunch tour. Your feedback is valuable to us, and we take it seriously.
We sincerely apologize for the rough driving and the behavior of the driver. Such conduct is not reflective of our standards, and we will address this issue immediately. We regret any inconvenience caused by missing your resort and the subsequent delay.
Regarding the itinerary, we understand your frustration with the overcrowding at Maya Bay and the limitations on swimming. We will review our tour stops and communications to ensure a better experience for future guests.
We also apologize for any issues encountered during lunch, including the buffet arrangement and the handling of additional items. Your comments will be shared with our team for improvement.
We appreciate your honest feedback and regret that we fell short of your expectations. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.
very professional
we used Discova for our airport and motel transfers. plus we did the PhiPhi island tour. every time the driver was nice and early with every driver very courteous.the cars/ vans were very clean and comfortable. every one on the boat cruise were friendly and informative they were also very easy to talk to . and made it a very enjoyable day.we will definitely use them again would highly recommend Dicova if you need transfers and tours.
事業者からの返答
Thank you for your wonderful review! We're delighted to hear that you had a great experience with us, from the airport and hotel transfers to the Phi Phi Island tour. It's fantastic to know that our drivers were punctual, courteous, and provided clean and comfortable transportation. We're also pleased that you enjoyed the boat cruise, finding our staff friendly, informative, and easy to talk to, making your day enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you back for more memorable experiences in the future!