Excellent service, immediate response. Even with an unforeseen cancellation there was a plan B and a full refund in record time.
事業者からの返答
¡Muchas gracias por compartir su experiencia!
Nos alegra saber que quedó satisfecho con nuestra atención y rápida respuesta, especialmente ante el cambio inesperado. En V. Marine Tour siempre hacemos todo lo posible por ofrecer alternativas y brindar el mejor servicio a nuestros clientes.
¡Gracias por confiar en nosotros y esperamos volver a recibirle en Phuket!
N
Neal A
April 3, 2026 · via Tripadvisor
20/10 Tour must do in Phuket
Really enjoyed the tour. it was beautiful and the team is so attentive and kind. got some amazing pictures and they take you to some insane islands. Ray and his team on 88 are awesome. Bao Bao is a skilled photographer which was totally worth the price.
事業者からの返答
Greetings from V. Marine Tour,
Thank you for your kind feedback. We are delighted to hear that, as a solo traveler, you felt welcomed and well cared for by our team and fellow guests. It is wonderful that the early start allowed you to enjoy the sites without crowds. We truly appreciate your support and hope to welcome you again.
H
Hortensia_R
March 27, 2026 · via Viator
Best boat trip for the Phi Phi Islands
Well kept boat with courteous, helpful staff very attentive to needs and wants of all onboard. You won’t be sorry.
事業者からの返答
Greetings from V. Marine Tour,
Thank you very much for your kind and thoughtful review. We are delighted to hear that you found the boat well maintained and our team courteous, helpful, and attentive to the needs of all guests on board.
Your recommendation truly means a great deal to us. We sincerely appreciate your support and hope to have the pleasure of welcoming you aboard again in the future.
B
Benjamin_L
February 18, 2026 · via Viator
Not as private as advertised but with some stunning moments
Friendly staff that do their very best to make your trip nice. But there is only so much they can do since everywhere you go there are large tourist groups already. We went on the early morning tour with getting up at 4 in the morning but still encountered large crowds in all the hotspots. And you’re in a speedboat with 20 people, yes, but what is not advertised is that it’s three of these boats by the same company that are taking the same trip almost side by side. So in the end you could also just go on a boat with 60 people on it and pay less. The activities are really nice, especially the swimming parts but all in all I‘d recommend to find a really private tour to islands that are not as overcrowded as Maya Beach yet. Still: thank you again to the staff for really trying everything to make this a fun experience. It helped a lot! We felt welcome and looked after. If it was only for the staff I‘d rate the trip much higher but I have to be honest in order to make the reviews worthwhile.
事業者からの返答
Greetings from V. Marine Tour,
Thank you for your honest and detailed feedback — we truly appreciate it.
We’re very grateful for your kind words about our team and are especially pleased to hear you felt welcome and well looked after. The crew will genuinely value knowing that their efforts made a positive difference to your experience, particularly during the swimming stops.
We also understand your comments regarding crowd levels at popular locations such as Maya Beach. Even with early departures, certain hotspots can be busy due to national park access regulations and coordinated entry schedules among operators. Regarding multiple boats operating similar routes, we appreciate your perspective and will review how we communicate this more clearly to future guests.
Thank you again for recognizing the team’s dedication. Your balanced feedback is important to us, and we’re grateful you chose to travel with us.
L
Lara M
January 8, 2026 · via Tripadvisor
Wonderful day out seeing fantastic Phi Phi and a personal tour !
An absolutely brilliant day out - although it was really busy - it felt like a small group and we stopped in quieter areas - Goodie our guide was AMAZING - he made it fun with lots of laughs and really personal - he made it ! 100% the best . Goodie is terrific !
事業者からの返答
Greetings from V. Marine Tour,
Thank you very much for taking the time to share your wonderful review. We are delighted to hear that you had such an enjoyable day with us, even during a busy period, and that the experience still felt personal and well-paced. Your kind words about Goodies are greatly appreciated. We will be sure to pass along your compliments to him.
Thank you once again for choosing V. Marine Tour and we hope to have the pleasure of welcoming you again in the future.
M
Mark_C
December 17, 2025 · via Viator
Amazing day on a fantastic trip
From start to finish this was an amazing trip. We were collected from our hotel and taken to a beautiful new boat at the Royal Marina. We were so well looked after. If we went in the water our towels were hung up to dry and folded back up at our seat for our return. We were given water, juice and fruit regularly and had a lovely lunch with a large choice. We were showered when we returned to the boat and our shoes were taken ashore for us. There were 5 people on board to look after 20 people so we truly were treated like kings. They kept us safe and looked out for us at monkey beach. We have never seen so many fantastic fish. A diver came into the water to guide us to the best spots to see reef sharks, clown fish, parrot fish and so much more. The day would not have been as fantastic as it was without Ray and his team. Thank you for the memories.
事業者からの返答
Greetings from V. Marine Tour,
Thank you very much for sharing such a detailed and heartfelt review.
We are truly delighted to hear that your experience was exceptional from start to finish and that you felt well cared for throughout the entire journey. It is wonderful to know that the service, attention to detail, and onboard comforts made your day both relaxing and memorable.
We are especially pleased that you enjoyed the marine life and snorkeling experience, and that our team ensured your safety and guided you to the best spots to fully appreciate the underwater world. Your kind words about Ray and his team mean a great deal to us, and we will be sure to pass along your appreciation to them.
Thank you once again for choosing V. Marine Tour and for trusting our team to be part of such a memorable day. We sincerely hope to welcome you back again in the future.
S
Steven_S
November 25, 2025 · via Viator
Lots of stops
Tour was ok. A lot of stops. Only problem was a monsoon hit and the show still went on. It was raining hard from beginning to end.
事業者からの返答
Greetings from V. Marine Tour,
We are glad to know that you found parts of the tour enjoyable, although we understand that the number of stops and the unexpected monsoon conditions affected your overall experience.
We sincerely apologize for the inconvenience caused by the weather. Safety is always our top priority, and while the tour proceeded due to conditions remaining within operational guidelines, we understand how continuous heavy rain can impact comfort and enjoyment. We truly appreciate your patience and understanding during such unpredictable circumstances.
Thank you again for choosing V. Marine Tour and we hope to have the opportunity to offer you a more pleasant experience in the future under better weather conditions.
C
Charlotte_S
November 12, 2025 · via Viator
Great experience!
This tour was amazing! It ran very smoothly throughout the day. Our tour guide, Anton, and the crew were all very lovely, helpful and accomodating throughout the tour. Definitely recommend this tour when visiting Phuket!
事業者からの返答
Greetings from V. Marine Tour,
Thank you very much for sharing such a wonderful review. We’re absolutely delighted to hear that you had an amazing time on your tour with us. It’s always our pleasure to ensure that every guest enjoys a comfortable, safe, and unforgettable experience from start to finish.
We truly appreciate your kind words about our friendly and attentive tour guide, Anton, and the rest of the crew. They will be so happy to hear your lovely feedback. It’s wonderful to know that their hospitality, helpfulness, and care made your day even more enjoyable. Our team always strives to make sure guests feel welcomed, well taken care of, and fully relaxed throughout the trip.
We’re thrilled that your experience ran smoothly and left such a great impression. Knowing that you would recommend our tour to others truly means a lot to us.
Thank you once again for choosing V. Marine Tour. We hope to have the pleasure of welcoming you back soon for another exciting and memorable adventure in the future.
K
karleys2013
November 11, 2025 · via Tripadvisor
Diarrhea & crowded stops don't recommend
VMarine is an excellent tour company, their communication, pick up and tour is as described. HOWEVER this rating is specifically on this tour of theirs.
These places are all too busy except the snorkeling spot. The first stop Bamboo island is jam packed, you have to wear a life vest to go ij the water at all. The swimming area is pretty small for the numbers there and that's what they also call their first snorkel spot. As an experienced snorkeler you aren't getting good results at the end of a sandy beach filled with people. So really no snorkeling there. They really should just take that spot off the tour.
Next spot was snorkeling off the boat for 40 min. Great spot. No vest required.
Then you stop for lunch. According to their website description it's lunch just for your group. Not exactly. It's lunch for all of V Marines groups (5 boats of people). While we thought the buffet was okay, later that night we both got horribly sick (vomiting & diarrhea). Ruined our next day. It absolutely was from that food that had been sitting out (only time we at the same thing the entire trip & not eating sketchy stuff in 3 weeks). The chafing dishes were luke warm, just looking back a HUGE mistake.
Then is Maya Bay. Don't even bother with a tour that goes here. There are a ton of boats squeezing into a floating dock. You then walk a couple football fields on a raised platform with TONS of people only to get to a packed beach you get whistled at if you go in past your ankles.
This wasn't during their 2 month shut down. This is how Maya Bay is now. Honestly the beach isn't the most amazing I've seen having traveled throughout the Caribbean & Central America. This is a total skip.
The next stop they pull in with a ton of boats and you can swim off the back about 40 feet in about 12 feet of water. Teenagers liked jumping off the boat but not very picturesque and the smell of all the diesel fuel.
Viking Cave you cruise past. It looks like any other beach erosion area TBH.
So I would not recommend this tour. Do something else.
事業者からの返答
Greetings from V. Marine Tour!
Thank you for your review. We apologize and regret that our tour did not meet your expectations. During this peak tourist season—typically from November to April—the area tends to be crowded, resulting in traffic congestion and longer wait times. For swimming at Bamboo Island, national park officers require all tourists to wear life jackets at all times for safety; these are provided free of charge to all guests. Our buffet line is exclusively reserved for our customers and is not shared with other boat companies. The buffet includes a variety of dishes, with both spicy and mild options. Please note that the spicy Thai foods, such as Tom Yum and Pad Thai, contain capsaicin—a compound that can irritate the digestive lining. Eating these spicy foods may cause diarrhea in some individuals because capsaicin stimulates intestinal contractions and increases water secretion, though reactions vary from person to person. Your feedback is valuable, and we will use it to improve our services and ensure a better experience for all our guests.
J
John_E
August 12, 2025 · via Viator
Great snorkeling. But speedboat ride was rough
I joined a guided tour to Bamboo Island and Phi Phi Island, and the snorkeling was absolutely fantastic — even with rain falling all day, the underwater views were worth it. The crew was friendly and the stops were beautiful.
That said, I learned that riding a speedboat on the open sea is a very different experience from a speedboat on a lake — the ride was much rougher than I expected. Next time, I’’ll probably choose a tour that doesn’t involve a speedboat. But overall, a memorable day with amazing snorkeling and gorgeous scenery.
事業者からの返答
Greeting from V. Marine Tour,
Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed the guided tour to Bamboo Island and Phi Phi Island, even despite the rainy weather. It’s wonderful to know that the vibrant underwater scenery and beautiful stops made a lasting impression.
We also appreciate your kind words about our crew; they strive to provide a friendly and enjoyable experience for all our guests.
We understand that traveling by speedboat on the open sea can be quite different from calmer waters
Once again, thank you for choosing V. Marine Tour. We’re glad to have been a part of your memorable day and hope to welcome you again on a different adventure in the future.
