Apple vacations were amazing! From the start of communication they responded promptly and were very helpful in attending to our requests. They even gave us a little welcome gift when they picked us up from the airport. For the tour, the car was super comfortable and driver had great english! I had to cancel the second excursion due to illness and despite problems with the bank and huge delays, the central team of Apple vacations kept me updated every day and didn’t give up until the refund was in my account. I would definitely recommend them as they are super reliable and made our trip to Sri Lanka memorable
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that you had a memorable experience with Apple Vacations. From the initial communication to the thoughtful welcome gift, it’s great to know that our team could make you feel cared for throughout your trip.
We’re also pleased that you found the car comfortable and the driver’s English skills excellent, ensuring a smooth and enjoyable journey. We understand how unexpected circumstances like illness can impact travel plans, so we’re glad our central team could assist you with the refund and keep you updated despite the delays.
Your kind words mean a lot to us, and we truly appreciate your recommendation. It was our pleasure to be part of your Sri Lanka adventure, and we hope to welcome you back again in the future. Safe travels!
I
Isobel B
December 9, 2019
Great Experience!
We booked a number of services through Apple Vacations and had a great experience, Firstly we booked our train tickets from Colombo to Kandy and Kandy to Ella, which the seats were great and had the best seats with incredible views from Kandy To Ella! We also booked a number of transfers from destination to destination, all of our drivers arrived at least 10 minutes before departure which was great to see. We had booked our Yala Jeep Safari tour including a delicious homemade curry lunch through them and this was an amazing experience, we got so close to the elephants and even saw 2 leopards - the driver was very professional and had great knowledge of the animals. Whilst we were in Sri Lanka, Apple Vacations assisted with anything we needed and always got back to us within a few hours! Definately recommend this company!
11人が参考になったと回答
事業者からの返答
Dear Isobel!
Greetings Behalf of Apple Vacations,
First of all, thank you for taking the time to write to us. We’re always delighted to hear from a happy customer!
Thanks so much for the positive feedback. It’s always good to know that our customers are out there, enjoying our service and finding it memorable.
Its always a pleasure serving you and certainly look forward to doing that in your future trips too.
Once again thanks a bunch for selecting us as your traveling partner and for giving us this opportunity, we couldn’t have done it without you!
We really appreciate your kind words about Apple vacations service on your review, it always makes our entire team super excited when our valuable customers are happy that they tell the world.
We hope to keep up our performance and wish that you will remain confident in us for your future trips.
CHEERS!
With Love,
Apple Vacations
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