アムステルダム・ライトフェスティバル：サルーンボートクルーズ＋ホットドリンク＆バイト
説明
第14回アムステルダム・ライト・フェスティバルを探索しながら、アムステルダムの運河をまったく新しい視点で体験してください。 今年のテーマ「レガシー」は、国際的なアーティストを招き、私たちが現在大切にしていること、そして未来世代に残すことについて考えます。 この75分間のクルーズでは、アムステルダムをオープンエアのギャラリーに変える20以上の印象的な光のアート作品に出会えるでしょう。 クラシックなサルーンボートに快適にご乗船いただけます。温かみと、ライトアップされた運河の遮るもののない広い景色をお楽しみください。 船内ではワイン、マルドワイン、ビール、ソフトドリンク、ホットチョコレートなどのドリンクをご用意しております。 無制限ドリンクオプションを選択すると、これらのすべての飲料が無制限に楽しめるほか、新鮮なストロープワッフェルや塩漬けのお菓子の一部を選択して体験を完了できます。 乗船して、サルーンボートの居心地の良い雰囲気でくつろぎ、光とアート、そしてアムステルダムの過去と現在をつなぐ物語に溢れた夕べに浸ってください。
ツアーオプション
旅程
国立海洋博物館
ハイライト
含まれるもの
旅行者の評価
重要情報
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 近くに公共交通機関があります
- 幼児は大人の膝の上に座る必要があります
- あらゆる体力レベルの方に適しています
- 乗車時間の10分前にはご到着ください。 早めの乗船はできず、列が長くなり、岸壁の無駄な混雑につながります。
- ボートに乗り込むには、かなり大きなステップが必要です。当社の係員がお手伝いいたします。
- フェスティバルの公式ルート、デモ、その他予期せぬ事態による遅延については、責任を負いかねますのでご了承ください。
- 水上では肌寒くなることがあるため、天候に適した服装でご参加ください。
- 明るいオレンジ色の衣装に身を包んだスチュワードが、皆様にお知らせし、お手伝いします。
レビュー(148)
Great drinks! Funny bartenders! I went when they just set up the lights so some were still missing but it was a pretty ride.
Nice boat. The trip was good, we enjoyed the lights and the canals at night are very beautiful. Snacks were good, but not enough in quantity.
Leon and Ivan were great, as were the lights. It's advertised as an enclosed boat but ours had open ends and plastic windows in the middle. The provided blankets helped but it was freezing in the cold night. Be prepared for that.
Dear Yeon, Thank you for your review. We are very sorry to hear that your recent cruise with us did not quite meet your expectations. While we are delighted to hear that you found our staff and the lights great, we would like to sincerely apologise for the fact that your boat was partially open, leaving you so cold in the evening. We aim to provide all our guests with an enjoyable experience and truly regret that this was not the case for you. Rest assured, we will address this matter with our team to improve on this for the future. If there is anything else you would like to discuss or bring to our attention, please feel free to reach out to us directly. Once again, we are deeply sorry for the discomfort and frustration we have caused you. Hopefully, we will have the chance to welcome you on board with us again in the warmer seasons for an even better experience! Warm regards, Jessie Front Office Management
This could be best described as organized chaos - long lines and on one knew which boat was your boat We booked a smaller boat - it was not what i thought i booked - very difficult to find the boat company that you booked Once on the boat the tour was average - there was no audio or anyone explaining what canal you were traveling through - lastly it was rather cold on the boat
Dear Valued Customer, Thank you for sharing your experience with us. We are deeply sorry to hear that your recent experience with us fell so far from your expectations. We would like to sincerely apologise for the chaos at the dock, the difficulty in finding our company, that the boat was larger than in the advertisement and rather cold, and that your tour was uninformative. We aim to provide all our guests with a seamless, enjoyable, and informative experience, and truly regret that this was not the case for you. Please know that we take your feedback seriously, and we will address it with our team to improve our processes and services. If there is anything else you would like to discuss or bring to our attention, please feel free to reach out to us directly. We truly regret the inconvenience and frustration we have caused you. We hope to perhaps have the chance to welcome you on board with us again under improved conditions in the future. Warm regards, Jessie Front Office Management
Not as advertised, boat was nothing like advertised, ended up being one step up from a dinghy with a plastic cover over it huddled around a picnic table, it rained which meant you couldn’t see anything of the light displays or take photos through the plastic tent, even if it wasn’t raining you would have serious neck problems trying to keep stretching to turn round and you were sat with your back to the side of the boat. Hot drink is from a vacuum flask and you got 1 waffle (so much for unlimited). Staff very disorganised as they didn’t know my booking was with them or not, stood waiting for a long time to find out. Tour guide was very well informed about the displays i.e. by quoting from “Google”. Not worth the money paid, would have been better taking a normal canal cruise and taking your own beverages and snacks. I had been looking forward to going to the Light Festival for a number of years now but came away extremely disappointed. I only gave one star and that was for the stroopwafel!
Dear Guest, Thank you for taking the time to share your experience with us. We are saddened to hear that you were disappointed with your tour. Providing an enjoyable experience for all our customers is our top priority, and it’s disheartening to hear that we have fallen short in that regard. We are sorry to hear that you were disappointed with the boat used during the tour and that it didn't live up to the expectations set through our advertisements. Although we have a uniform style for all of our boats, every boat has its own personality and character. We are also sorry to hear that the boarding process was chaotic, and we can understand the disappointment you must have experienced, especially if you were further disappointed with the storytelling aspect of the tour and felt that the information the host provided was too superficial. We truly apologise for the inconvenience and will address how we can be more transparent with the experiences we offer. Please feel free to contact us privately if there’s anything we can do to ameliorate the situation. We appreciate your feedback and hope we can welcome you again for a better experience. Best regards, Flying Dutch Boats Front Office Team
Had a wonderful time! Our fight was delayed and they booked us to the next night! Our tour guide was wonderful!! Kiara was great! The skipper was fun! Enjoyed this so much. Would highly recommend!!!!!
The boat was late to the dock so we didn’t leave for approximately 30 minutes past our scheduled departure time. In addition, the boat was packed beyond capacity. In the description, it is noted that there would be a MAXIMUM of 45 people. Our boat had more than 60 passengers, per the worker, making it virtually impossible for anyone to walk around, be served drinks, see lights/artwork, etc. The options were limited for an all you can drink experience and the ‘small bite’ was a package of stale pretzels and crackers. The workers tried really hard to make it enjoyable but it was almost impossible due to the amount of people on the boat.
Hi Chrystal, Thank you so much for taking the time to share your experience, we truly appreciate it. I’m very sorry to hear that your tour didn’t meet your expectations, especially with the delayed departure and the overcrowding. That is absolutely not the standard we aim to deliver, and I completely understand how frustrating this must have been for you. Your feedback about the capacity and overall experience is extremely important, and we’re taking it seriously. We want every guest to feel comfortable, cared for, and able to enjoy the Amsterdam Light Festival the way it’s meant to be experienced. We would really appreciate the opportunity to make this right for you. Whenever you have a moment, please get in touch with us directly so we can look into a suitable solution together. Thank you again for bringing this to our attention, and I hope we can restore your confidence in us. Kind regards, Jessie
Amazing with friendly knowledgeable staff Beautiful Amsterdam absolutely stunning and can’t wait to return
The light part of the tour was 7/10, cool displays. However we enjoyed in its entirety bc my husband and I laughed and talked amongst ourselves. The light show part was nice but in between the exhibits the tour got pretty boring(make the most out of it). The drinks were good, our first time having hot wine(yummy). Guides were very nice and tried interacting with everyone, everyone didn't interact with them but my family did. I'd say go, overall I give it a 7/10 and worth the price.
The line was extensive, and the snacks, which were mostly pretzels, were quite disappointing. The boat was packed shoulder to shoulder, making it uncomfortable to sit and impossible to sit with proper posture. The plastic windows kept fogging up, however the crew refused to open them. The tour guides commentary was a from the perspective a jaded 24 year old male who seemed rather uncultured - I could not really see any of the art I went to see because my seat was positioned opposite the fogged-out plastic window, and there was no space to turn my head around. I had the overwhelming feeling as soon as I got on the boat that I had made a mistake - but figured at least it was only an hour. however I was wrong, the hour cruise ended up being 2 hours of being crammed into a boat with 0 visibility and jaded commentary and lack of fresh air flow. 1/10 would not recommend.
Dear valued Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent experience with us did not meet your expectations. We sincerely apologize for the challenges you faced during your tour, from the long lines to the overcrowded boat and disappointing snacks. We understand how frustrating it must have been to sit so closely together and have limited visibility due to the layout of the boat and fogged-up windows. Additionally, we regret that the quality of the commentary and the lack of air circulation further detracted from your experience, especially given the extended duration of the cruise. Please know that we take your feedback seriously, as it is invaluable for us when improving our services. We will address the issues you raised with our team to ensure a better experience for future guests. If there is anything else you wish to discuss or bring to our attention, please feel free to reach out to us directly. Once again, we are deeply sorry for the disappointment and frustration we have caused you. We hope to have the chance to welcome you on board with us in the future for a greatly improved experience. Warm regards, Jessie Front Office Management
