We both had the most amazing experience.
The whole trip was so well organised by Viet from Old Quarter Travel in Hanoi.
They could not do enough for us.
Even when our boat was cancelled due to unforeseen circumstances, they booked us onto a much better ship on the same day and time.
Would highly recommend!
Five stars!
事業者からの返答
Dear Graeme,
Thank you both for your wonderful review! We’re delighted that you had an amazing experience and that we could arrange a great alternative when your original boat was unexpectedly cancelled. It was our pleasure to take care of you, and we truly appreciate your recommendation and five stars!
Warm regards,
Viet
Old Quarter Travel
C
Charles_E
September 13, 2026
Highly recommend
Great tour very attentive staff and great food. We enjoyed the boat and the top floor with jacuzzi. Very satisfied!
事業者からの返答
Dear Charles,
Thank you so much for your wonderful review! We’re delighted you enjoyed the attentive service, delicious food, and the boat’s top-floor jacuzzi. We truly appreciate your recommendation and hope to welcome you again in Vietnam!
Warm regards,
Viet
Old Quarter Travel
R
Rina_G
August 15, 2026
Well organised and run like clockwork
The tour is extremely well organised and the staff and boat captain are very professional and clear with instructions. The hike and kayaking require a reasonable level of fitness. Be prepared to exert yourself in hot humid weather. Wear sensible clothing and shoes. Bring bathers and some spare clothes. Do not litter Halong Bay or bring plastic single-use water bottles and respect the environment. Recommend this tour.
事業者からの返答
Dear Rina,
Thank you so much for your detailed and thoughtful review! We’re delighted to hear that you found the tour well organised and our team and boat captain professional and clear with their instructions.
Your advice about fitness, suitable clothing, spare clothes, and staying hydrated is very helpful for future travelers. We also truly appreciate your reminder about protecting the environment and keeping Halong Bay free from plastic waste.
Thank you for recommending our tour, and we hope to welcome you back to Halong Bay again in the future!
Warm regards,
Viet
Old Quarter Travel
S
Steve_F
June 19, 2026
Disasterous lack of care in part of tour itinerary
Excellent itinerary but... on transfer to bamboo boat, operator failed to support the hand of my wife and she fell and tore her quadriceps tendon. She had to be evacuated to the Halong Vinmec hospital ER and was in hospital there and in Hanoi for 3 weeks. She was not medically stable enough to fly to the US until 6 weeks afterward. She will take a year at least to even partially recover. This was entirely due to the operator this tour was using. It destroyed the second half of our world cruise and caused immense pain and suffering. Partial recovery is painful and long.
事業者からの返答
Dear Steve,
Thank you for sharing your experience. We are deeply sorry to hear about your wife's injury and the difficult recovery she continues to face.
We understand how devastating this incident has been, especially as it impacted the remainder of your world cruise and caused significant pain and hardship. Guest safety is extremely important to us, and we have shared your feedback with the operator involved for a thorough review of their assistance and safety procedures.
We sincerely wish your wife a smooth and successful recovery, and we appreciate you bringing this matter to our attention.
Kind regards,
Viet
Old Quarter Travel
R
Ron_L
May 12, 2026
Tourist from south india badly behaved.
Tourist from south india badly behaved. Ruin trip.
La Casta staff did their best. Good service. But these tourist groups were uncontrollable.
事業者からの返答
Dear Ron,
Thank you for your review. We are glad to hear that you appreciated our team's efforts and service. We strive to provide a peaceful environment for everyone, and we sincerely regret that the behavior of other travelers impacted your experience. Your feedback is valuable, and we will continue to do our best to manage group dynamics on board. We hope to welcome you back for a much more relaxing stay in the future.
Regards,
Viet
Old Quarter Travel
G
Gareth_C
April 7, 2026
A good tour that covers...
A good tour that covers key sites on Ha Long Bay in an afternoon. Nice lunch on the cruise out there but staff might be better advised asking table by table to go up to the buffet rather than allowing a free for all! Cruise boat was quite comfortable. Spectacular views of the limestone islands and islets once you escape the haziness of the port area. The stair climb up to the top of Titop island is strenuous but worth it for the views.
事業者からの返答
Dear Gareth,
Thanks for the great review! It’s wonderful to hear you enjoyed the lunch and the spectacular scenery. We’ve noted your suggestion about the buffet flow to make things even smoother for future guests. Safe travels!
Regards,
Viet
Old Quarter Travel
Z
Zaim_R
March 28, 2026
Grate tour
Amazing experience, so beautiful very well organised a breath taking scenery.
Tour guide Kimi very professional and informative.
事業者からの返答
Dear Zaim,
Thank you so much for your wonderful review! We are thrilled you enjoyed the breathtaking scenery and found the tour well-organized. We will be sure to pass your kind words on to Kimi. We hope to welcome you back again soon!
Regards,
Viet
Old Quarter Travel
C
Christine_E
March 16, 2026
Well worth it!
The ship is good, staff super friendly, meal excellent, combo of stops for kayak / boat, cave walk and view climb ending off with sunset 'party' great DJ EDM was so much fun. Best money I spent in Vietnam.
Don't bring plastic water bottles. They will be confiscated. Be prepared to say no to hard sell on pearls and drinks. They bill the latter at the end and can be more than the whole cruise.
事業者からの返答
Dear Christine,
Thank you for the amazing review! We are so glad you enjoyed the ship, our staff, the meals, and the sunset party. We also appreciate your feedback on the plastic bottle policy (a local environmental rule) and the sales approach for drinks and pearls. We've noted this to improve our guest experience. Thank you for joining us!
Regards,
Viet
Old Quarter Travel
L
Lena_R
March 14, 2026
Lovely lunch, Dylan our...
Lovely lunch, Dylan our guide very helpful, caves were stunning, good fun in the boats, only downside was the beach was very crowded
事業者からの返答
Dear Lena,
Thanks for sharing your experience! It’s great to hear that Dylan made your lunch and cave tour special. We're sorry the beach was a bit busy during your visit, but we're glad you had a fun time overall!
Regards,
Viet
Old Quarter Travel
I
Ian_V
March 13, 2026
Ha Long Excellence
It’s a very full - half day cruise with lots of brilliant aspects. Wear sturdy shoes for the cave / climb. The caves are stunning, as is the climb to the summit of Ti Top the views are brilliant. And the sunset disco on the way back was awesome. (And happy hour was a bonus). Great value for money and superb staff.
事業者からの返答
Dear Ian,
Thank you so much for your kind words! We’re thrilled you enjoyed the views from Ti Top and the sunset disco. Your tip about sturdy shoes is very helpful for future guests. We hope to welcome you back soon!
Regards,
Viet
Old Quarter Travel
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