チチェン イッツァ ガイド付き歴史ツアー (ランチ付き)

The transportation, food, and excursions were great! Definitely an awesome experience and was very thorough. The bus bathroom could have been a bit cleaner, we were able to smell it from the back of the bus the whole time. It was also a bit hard to understand the tour guides at times, but other than that, amazing! Our MTV associate, Fabian, was very nice about everything and super helpful! He was great with communication and was clear about every excursion we were considering.

I cannot recommend this company based on my experience. My pickup time was 7:30 AM. I arrived at the designated pickup location at approximately 7:20 AM. There were several tour buses and vans present, and the instructions specifically stated that the guide would call my name. No one ever called my name. I showed my reservation to multiple guides and drivers at the pickup location and asked whether they were associated with my tour. Each told me they were not. Since no guide identified themselves and no one called my name as instructed, I had no way of knowing which vehicle belonged to my tour. After the tour departed, the company informed me that the guide had marked me as a no-show. I was not a no-show. I was present at the pickup location before the scheduled pickup time and actively trying to find the correct tour. The company’s pickup procedure failed, and I missed an expensive tour despite following the instructions I was given. If you book with this company, I recommend obtaining the guide’s phone number, vehicle information, and exact meeting procedure in advance rather than relying on being called by name.

We booked the tour with Ms. Irma Barradas at the Kristal Cancun Hotel. Ms. Irma was very kind, helpful, and patient. The tours were an incredible experience and will remain in our memories for a long time. Thank you very much, and we highly recommend them.

It was fantastic. We visited Chichen Itzá, wonderful experience. Guide was fantastic. Agent Bryan explained me in details about the whole package

The day tour to Chichen Itza was great! The tour guide was amazing. Robin- our hotel representative helped advised us this trip and it was perfect!

We were visiting Cancun for a few days and wanted to get as much out of the trip as possible without having to worry about transportation and food. We talked to Karina from Ocean Dream hotel via what’s app before going on the trip an she was very helpful answering questions and giving us the best package option for our stay. We bundled the Chichén tour with lunch and the Xcaret Plus tickets. Both packages included transportation and lunch and we are so glad we did our trip this way. There was no issues and we had an amazing time. Highly recommend

Great trip all round! Irma from Tourdesk Krystal set it up for us nicely, even walked us to the bus in the morning and made it such a smooth experience! The trip was amazing, learning about Mayan history, swimming in a cenote. Driver and guide was also terrific!

Excellent service and attention from Karina Andrade ❤️ a beauty of person, a luxury advisor and dump was reflected in the experience. We recommend her over all things

Excellent way to enjoy Cancun! Easy, safe and comfortable! Paul at our hotel, The Residence Inn was really informative and helpful in booking all of our adventures. The highlight was our condo and Xcaret! Great vacation!!

Would have loved to stay at the Cenote longer. Be aware this is an all day trip 7am - 10pm.