CIAO TOURS CANCELLED OUR TRIP WITH THEM ALMOST AT THE LAST MINUTE
AVOID CIAO FLORENCE TOURS SRL.
We booked in February for a trip from Naples to Sorrento and Pompeii with them. in May when we were in Naples on a cruise. They had the crass indecency to CANCEL us 24 hours before we were going on the tour. Luckily we had wifi that day and saw the cancellation, so we telephoned them and were told no-one else was going on the trip so they decided to cancel. PLEASE PLEASE AVOID this disreputable tour company. You have been warned.
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Sara_S
August 11, 2022 · via Viator
Fantastic Tour!
We had such a wonderful day. It was really easy to find our driver outside the port, he was there on time and we had a lovely new Mercedes mini van with air con which was invaluable as it was around 35 degrees on the day of our tour. Our driver was great, very friendly in that he was talkative but didn't try to engage with us too much (we were a family of 5). We drove all along the Amalfi Coast and took in Sorrento, Positano, Amalfi and Ravello and then went on to Pompeii where he sent us our 'skip the queue' tickets and met us outside when we were finished. We were given the option of choosing how long we spent in Pompeii at the start of the day and he planned around this. We also were back to the ship at the right time before it sailed too. The only thing I would say which was a slight downside for us was we were taken to a rather expensive restaurant in the middle of nowhere for lunch and it really wasn't the kind of food we liked so we would have preferred to have chosen to eat in one of the towns instead, so I would suggest to maybe have that discussion with the driver up front. Other than that it was literally our favourite day of the whole holiday and I can't recommend the tour enough! Book it!
