We enjoyed the guide Mr Alhamdulilla , who was able to guide us to all the site at the Taj , the paid for lunch did not happen and we ended up paying for the lunch in cash, so you could say we paid for 2 lunches.Car was marvellous and took us from the hotel in Delhi to agra.
事業者からの返答
Thank you for your feedback! We're glad to hear you enjoyed your tour with Mr. Alhamdulilla and the car service. Regarding the lunch, it appears that the option with lunch was not selected for your tour, which is why it wasn't included. We appreciate your understanding and hope to welcome you again soon!
Thanks & Regards
Ali Hamza
India Taj Tours
S
Saforosu
June 6, 2023 · via Tripadvisor
Cool!
Mr. Naresh Sharma is a young energetic and cool guide to explore Taj Mahal with. I can totally recommend him for all Agra monuments because I learned a lot about local history and we skipped many queues to save time which is only possible with a guide. It's fun to hang out together with him in general!
事業者からの返答
Thanks for your time it has been a pleasure to give you a tour. Wish to see you again with
more friends and family. Feedback are the key of our business and your feedback would
help in changing and altering the future tours for enhancing the experience of our guests.
L
lapecosaviajera
May 30, 2023 · via Tripadvisor
Excellent guide experience!
Neeraj was an excellent guide! He picked us up directly from the hotel to visit Taj Mahal. He recommended best hours, and tips for the entrance, took a lot of photos, gave us interesting information and data about the history of it. He was very polite and kind all the time. We really enjoyed our time with him. Our tour was in spanish, we have no communication issues as he speaks that language very well.
事業者からの返答
Thanks for your time it has been a pleasure to give you a tour. Wish to see you again with more friends and family. Feedback are the key of our business and your feedback would help in changing and altering the future tours for enhancing the experience of our guests.
J
Joyce_K
February 19, 2020 · via Viator
BUYER BEWARE
Buyer beware, they mention a lot of sites but that's mostly a suggestion. I saw 3 locations and then the tour guide kept trying to send me home around 11am.
He rushed through the Taj, Agra fort and tried to make me spend a long time shopping at those artist places where the tour guides get kick backs. An idea of how quickly it went, from 9am pick up we were leaving the Taj at 10am. I figured there was a lot more to do so I didn't argue, but then regretted it because the Taj Mahal is amazing. I had to argue with him and the tour company to see more of the sites listed. The tour guide kept saying the locations were in Delhi, but a Quick Google search shows it's in Agra.
Tour guide's name is Kunwar Hashmat. Because he is so brusk you will get through questions quickly and get directed into a lot of photographs. His English was hard to understand, partly because it was getting yelled over his shoulder as I chased after him. Towards the end I could tell he was getting tired as his English got worse and became broken phrases. Some of the locations I suspect he's never been to either.
I'm not sure if it's different with the other guides and I could tell he felt a little bad towards the end because he let me look at one of the locations listed at a distance. However, since I was traveling alone as a female I felt uncomfortable as I could see the guide and driver get super annoyed that they needed to take me to other locations.
事業者からの返答
Sorry for the inconvenience caused during your Agra Tour, We would like to apologize for the same.
We would at the same time like to inform you that we look after our guest's satisfaction, however, as human beings it is difficult to fulfill all the requirements at times.
Nonetheless, as per the conversations we had on the phone we've tried to explain to you the reasons for all the misunderstanding that happened during the tour. & it is clearly mention in overview that you will see a maximum of 3 to 4 sight on this tour This is sole because we couldn't make up to your expectations and we cannot afford to disappoint you. We would work hard not to disappoint you in the future and that is a true promise from us. Thank You!!!
