Our flight on air Canada was delayed causing us to miss flight. Got flight next day. They could not accommodate us the next day, same time, plus the accused us of lying emailing that they checked the airline and the flight took place! It did but we weren’t on it beacons the first flight was late. Airline gave us vouchers as proof we weren’t lying! They better have cancelled and refunded our money! I contacted them as quickly as I could as the entire situation was confusing and upsetting to begin with and they didn’t even bother to accommodate us in this bad situation
L
Loan_B
March 30, 2024
Our trip to Japan
We had great experience with the airport transfer. The gentleman was on time and had to wait for us because our flight was delay and immigration process was long at Narita airport. Our driver was great with communication how to meet him at airport prior to our arrival and the day of arrival . We were very happy with the excellent service.
S
Sharon_F
March 29, 2024
Excellent Service
Service was excellent. Si our Driver was excellent so caring . Was Waiting at designated place when flight was delayed . Nice to see smiling face on arrival. Very informative on way to Hotel. Highly recommend Service.
S
Sandra_G
March 29, 2024
Narita airport to hotel
The gentlemen were polite the transport was excellent the only thing was making them understand where we had to go but we got there in the end would recommend
C
Christopher_H
December 26, 2023
Great transfer
This was great. For about the same price as a shuttle bus we got a private luxury van. It was about an hour drive from Narita to the hotel so if we had paid a meter rate it would have been a lot more expensive.
M
Mavern_S
November 3, 2023
Not impress at all
We waited at the wrong pick up area than the the driver. We did followed exactly the instruction. Wasted every body time. Miscommunication I guess.
A
Abner_P
September 27, 2023
Wrong instructions for the meeting point
Waited too long for the driver arrival
I arrived timely to meeting point, but driver show up 55’ late
J
Julie_F
March 31, 2023
Great service .
Wonderful service . Our flight was 39 minutes delayed and our drive was there to meet us with our names clearly written. Luxury transport the seats where so comfortable. Thank you
1人が参考になったと回答
B
bhcdjmtdds
August 6, 2019
Ride from hell!
Although we were met easily at the airport pick up point our driver was.... terrible. We landed at approximately 6:30am cleared customs and got our luggage super fast. We met our transfer and another family also was wait. We literally left the airport and was on the road by 7:15. The driver announced that it would take 2 hours to get to the city as it was “rush hour” When I looked on Waze it was showing 1hour 10mins!!!! This guy was driving 40 mile an hour on an expressway and long story short it took him 2hours 30 mins to drop us to our hotel! When we arrived I asked the hotel concierge if it should take over 2 hours and was asked if there was an accident or heavy traffic. Neither of which occurred. And that he drive was excessively long.
J
JosephCarlo_G
April 29, 2019
Very convenient
The service was great! Highly recommended to people who don't want to be hassled when they are staying in Japan
1人が参考になったと回答
事業者からの返答
Thanks a lot for your feedback. We really appreciate your kind words. We are looking forward to serve you again.
Naritaの類似ツアーを比較
最安値: Tokyo: Narita Airport (NRT) Private Transfer to/from City Center — $24
最高評価: Narita Airport(NRT): Private Transfer to Tokyo/Yokohama 1-9pax — 4.8 (111 件のレビュー)
最短: Tokyo: Narita Airport (NRT) Private Transfer to/from City Center — 40 分