Absolutely incredible experience from start to finish! Our safari was truly unforgettable. Sadly we didn’t get to see any lions, but we were warned ahead of time that big cat sightings can never be guaranteed. But honestly, this didn’t away from the experience at all.
Our guide was absolutely amazing, knowledgeable, patient, and made the entire experience so enjoyable. The food was also fantastic, and everything was so well organized.
We had such an incredible time and created memories that I know I’ll never forget. I’m already looking forward to coming back and booking another safari! 🦁🐘❤️ Highly recommend!
事業者からの返答
Thank you so much for taking the time to share such a wonderful review!
We are absolutely thrilled to hear that your safari was unforgettable from start to finish. Our team puts a lot of heart into crafting seamless itineraries, incredible meals, and memorable moments, so hearing your praise for our organization, food, and especially your guide truly means the world to us. We’ll be sure to pass along your kind words to your guide—they will be over the moon!
We also deeply appreciate your great attitude regarding wildlife. Nature always keeps its own schedule, and while the lions might have played hide-and-seek this time around, we like to think they’re just saving their grand entrance for Safari Part 2!
It was an absolute pleasure hosting you. Whenever you’re ready to lace up your boots and head out into the wild again, we’ll be right here waiting to welcome you back!
Regards,
Thoya
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garyaO5576RD
August 4, 2026
Enjoyed Safari
We had a private tour with Francis. He did a great job of getting us to the animals quickly when he knew where they were in park. We saw a lot of elephants along with lions, antelope, zebras, and warthogs. It was a very enjoyable trip for everyone.
事業者からの返答
Thank you so much for taking the time to share your review! We are thrilled to hear that your private safari was such an enjoyable experience for everyone.
Francis is fantastic at navigating the park and tracking down wildlife, so we are glad his quick timing got you right into the action without missing a beat. Spotting lions and elephants alongside zebras, antelopes, and warthogs makes for an incredible day out in the bush!
We truly appreciate your kind feedback and hope to welcome you all back for another memorable safari adventure in the future!
Regards,
Thoya
Q
Q712CPcharlesh
June 10, 2026
Fantastic day trip
It was fantastic to see all the animals in their natural environment. We saw elephants, hippos, zebras, giraffes and other animal.
We were surprised at the vastness of the park. Our tour guide was marvellous.
事業者からの返答
Thank you so much for taking the time to share your wonderful safari experience! We are absolutely thrilled to hear that your time in the park was so fantastic.
There is truly nothing quite like seeing majestic animals like elephants, hippos, giraffes, and zebras roaming freely in their natural habitat. It is always a special moment when guests realize just how vast and untamed the landscape really is—those endless horizons are a huge part of what makes the safari experience so magical.
We are also incredibly proud to hear your kind words about your tour guide! Our guiding team works tirelessly to bring the savanna to life, and knowing yours was marvellous means the world to us.
Thank you again for choosing us for your adventure. We would be absolutely delighted to welcome you back for another unforgettable journey across the plains in the future!
Warm regards,
Thoya
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G6568GKannj
March 20, 2026
Great safari!!!
Francis was an excellent guide and driver! We felt secure and he made sure we had the best experience! So Many animals up close. Very happy with communication from Nemi .M prior to excursion. Very helpful with explaining all aspects of our safari!
事業者からの返答
Thank you so much for your kind feedback!
We’re delighted to hear you had such a great experience and felt safe and well taken care of throughout your safari. Francis will be very happy to know his guiding and driving helped make your trip memorable, especially getting you so close to the wildlife!
We’re also glad that Nemi was able to assist you clearly before the excursion and make everything easy to understand.
Your satisfaction means a lot to us, and we truly appreciate you choosing to travel with us. We hope to welcome you again for another amazing safari experience in the future!
Regards,
Thoia Nemi.
B
Bence G
March 14, 2026
Well organized. Pick up in time, I get what I expected. Amazing driver, kind and friendly. Made sure see all animals.
The program absolutely recommended
事業者からの返答
Thank you very much for your recommendation! We’re delighted to hear that you enjoyed the program. Your support means a lot to us, and we truly appreciate you taking the time to share your feedback. We hope to welcome you again for another great experience in the future.
Regards,
Thoya
T
Theodora_A
January 13, 2026
Terrible Vehicle!!!
I Booked a private safari in a “proper and comfortable “ vehicle: because i wanted the BEST experience for my family. But what I got was an OLD, NOISY, SLOW, UNCOMFORTABLE VAN. I couldn’t believe my eyes when it pulled up. I asked the driver where our safari truck was and he said this is it. LOL. I texted the tour operator and did not get a response until after i contacted Viator. I was told after the fact, when I complained, that the Land Cruiser (the only safari vehicles you see at the park) costs additional. I would have gladly paid more had i been given the option. The tour itself and our guide were good. However spending 12 hrs (i cut the tour short) in that van vehicle was AWFUL. We couldn’t wait for the tour to be over so we ended it after lunch The ride on the roads and in the park was horrendous. CLARIFY WHAT VEHICLE you will be in before booking
事業者からの返答
Dear Thedora,
Thank you for taking the time to share your feedback.
We are genuinely pleased to hear that you enjoyed the tour itself and found the guide to be good.
That said, we are sorry to learn that the vehicle did not meet your expectations, and we regret the disappointment this caused your family.
It appears there was a misunderstanding regarding the type of vehicle expected. We would like to clarify that the tour you booked is operated in a Safari Van, which is the standard Vehicle and is a commonly used safari vehicle. This is clearly shown in the tour description and all the photos provided in the listing. The vehicle used was in proper working condition and is specifically designed for safari and game viewing.
From our later communication, we understood that you were expecting or would have preferred a Land Cruiser 4 x 4 Jeep, which is a different vehicle category and comes at a higher cost.
Based on your feedback, we have now added an Option that clearly states Upgrade to a Land Cruiser 4x4 for guests who prefer that Luxury experience and are happy to pay the additional cost.
We appreciate your comments, as they help us improve clarity and our services for future travellers, and we wish you and your family all the best in your future travels.
Warm regards,
Clara
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Brian_A
September 29, 2025
Tsavo East tour
We had a great tour of Tsavo East, saw many elephants, zebra, various kinds of antelope, a few warthogs, a buffalo from far away, and even a few lion sightings. The first lion sighting was from far away, but for the second the group of lions was right next to the road. Amazing treat! We also saw a Masai village which was another treat. Highly recommended tour.
事業者からの返答
Hello Brian,
Thank you for your glowing review. We're happy to hear that you had an excellent experience, and that our guide provided an exceptional adventure, with sightings of numerous animals
We appreciate your kind words and recommendation. If your travels bring you back to Kenya, we would be delighted to host you again for more adventures.
Regards
Susan
M
MAEL_F
September 2, 2025
Great!!
Our guide picked us up outside the house, he was super nice, very sociable. We talked a lot with him, explained the history of some villages and knew Tsavo Park as his pocket. He stopped every time he saw animals for us or every time he was asked. We were delighted, we could see giraffes, hippos, Pumba (I don’t know what an animal is), gazelles, buffaloes, elephants, zebras, herons. It was like the Lion King. We saw two lionesses too. Too bad we couldn’t see lions, but it’s the fault of the
Nature. I
事業者からの返答
Hello,
Thank you for sharing your tour experience with us. We're delighted to hear that it was such a memorable and fulfilling adventure for you, and that you saw every animal you hoped for.
Your feedback is valuable, and we hope to welcome you back for more incredible safaris in the future.
Regards
Susan
K
Khushbu_M
August 7, 2025
Bad Experience
When we Book the Tour for 13hrs- 14hrs we expect that we get a vehicle which makes the journey comfortable. But this tour company made it all such a bad experience for us by sending Old - noisy Van. When confronted them they said we could have booked prior a month so we could have got better vehicle.
They simply put this bad experience us by saying we booked it prior 48hrs, which was last moment booking according to them.
Never book through Viator if they can not keep quality supplier in the data, or get such horrible experience by paying full amount and get the blame too. No refund or any compensation approved by supplier or Viator . Vehicle was old, non maintained , noise was constant there for entire day, seats could not recline. The only good part was the driver Mr Santa.
B
Barbara_D
March 29, 2025
Tsavo National Park
Enjoyable day in the park. Be prepared for a bumpy ride. We saw elephants, lions, hippo eyes, buffalo, zebras and antelopes. Stopped at a Maasai Village (extra charge).
1人が参考になったと回答
事業者からの返答
Hello Barbara,
Thank you for sharing your safari experience with us.
We are glad you enjoyed the wildlife sightings and the visit to Maasai village.
We really feel sorry for the uncomfortability caused due to bumpy road.
Regards,
Susan
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