Carlos was a very friendly and experienced guide that picked us up from the hotel early in the morning. This way we were the first ones to arrive at the cenotes. This allowed us to be alone in every cenote for at least 10 min which was very much appreciated. Along the road Carlos took it upon himself to explain about the villages, culture and nature that we passed by. Carlos also answered all of our questions in detail.
事業者からの返答
Dear Matthias,
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with Carlos as your guide. We're also pleased that you were able to enjoy the cenotes peacefully and have them all to yourselves for some time. We hope to welcome you back for another adventure soon! Warm greetings from the entire quality team at Amigo Tours,
Chelsea
J
Jenni_D
January 12, 2024 · via Viator
The most magical experience of my life
Having our own private tour was fantastic, our driver was so knowledgeable (we requested English speaking) ad I learnt so much about the area , and of course the cenotes . When your 16 yr old gets the camera out you know you are somewhere special .
C
Carolina F
January 1, 2024 · via Tripadvisor
Animal cruelty
Avoid going, horses are used for traction, animal exploitation tourism. I felt bad throughout the trip, the distance covered was long and the animals were weak.
事業者からの返答
Estimada Carolina;
Obrigado por reservar um tempo para escrever um comentário, lamentamos que a experiência não tenha sido de sua total satisfação, levaremos seus comentários em consideração para melhorar no futuro.
Amigo tours
L
Lovesbeachtraveller
November 11, 2022 · via Tripadvisor
Very worthwhile if you enjoy swimming and rustic settings
The three Cuzama Cenotes (at Santa Barbara) were wonderful. I especially appreciated that our guide Freddy decided to pick us up early so we beat the crowds and had the first cenote to ourselves. It was very tranquil and magical. Freddy was very experienced, answered our many questions about the area, had excellent English skills, and kept an eye on our belongings while we swam. The meal at the restaurant by the cenotes (where there are also changing rooms) was hearty and tasty. Overall, a great day trip that I highly recommend!
事業者からの返答
Dear Amig@;
Thank you so much for taking the time to share your opinion with us, we deeply appreciate it.
We are sorry that the tour was not a 5 stars experience to you, we are working hard to improve our services.
Mariana, Amigo tours
S
SusanaL1546
October 6, 2022 · via Tripadvisor
Visiting the maya Rivera has been by far the most amazing experience. I will definitely return in the near future.
Friendly knowledgeable guide.
Beautiful experience nothing like it.
One of Mexico's most amazing places to visit. We're are in awe.
事業者からの返答
Dear Susana, we are so happy to know you had a nice time along with our partner, we hope to see you again soon!
Ivana, Amigo Tours
M
mauricioalmagro
July 22, 2022 · via Tripadvisor
Beautiful Cenotes
Although the tour of the 4 cenotes is quite rustic, we really enjoyed the visit. The cenotes are very nice and take you in a very friendly truck.
事業者からの返答
Querid@ Amig@ mauricioalmagro
La visita a estos cenotes es una gran oportunidad, en pocos lugares se pueden conocer los 3 tipos de cenotes que tiene este lugar. Nos encanta saber que tuviste una grata experiencia
Dulce, Amigo Tours
7
774amber
June 16, 2022 · via Tripadvisor
Best part of the trip!
This was my favorite part of the trip!! I loved how easy it was to be picked up directly from our hotel and guided through the locations. Definitely the most beautiful places I’ve ever seen in my life and would love to go back and experience it again one day. 100% recommend!
事業者からの返答
Hello dear 774amber, thanks a lot for posting your comments, we truly appreciate them. It´s nice to know you had a great time during this tour and we hope to see you soon once again!
Mariana, Amigo tours
A
Andre_B
March 27, 2022 · via Viator
Santa Barbara
Cenotes mainl accessible via tours, fun tour with a range of Cenotes. Bring goggles or snorkel if not confirmed.
Cenotes are beautiful but not allowed to remove lifejacket which is annoying. Great photo opportunities if you bring something to keep your phone in. Also you might get lucky with fish that nibble on your feet to clean them.
事業者からの返答
Dear Amig@
Thank you very much for letting us know about your experience, we love to know that you enjoyed it to the fullest. We look forward to serving you again on your next trip.
Dulce, Amigo Tours
S
senorangela
June 12, 2021 · via Tripadvisor
Highlight of our time in Yucatan!
My 22 year old daughter and I did the three cenotes here and very much enjoyed seeing the three types of cenotes, swimming in them and eating the food at the end of the day!
事業者からの返答
Dear Amig@
Thank you very much for letting us know your comments, without a doubt an unparalleled place to appreciate the 3 types of cenotes and enjoy its freshwaters. We are glad you were able to enjoy a delicious Yucatecan meal, nothing better to end this experience. We are glad you enjoyed this experience.
Dulce, Amigo Tours
V
VeliaD7
May 31, 2021 · via Tripadvisor
Mistreatment of horses
It is terrible to see that you pay to visit a beautiful place and that it is overshadowed by the terrible treatment that they give to the horses that pull the carts on the tracks, these animals do not carry the correct trawling equipment, the weight of 8 people without taking stock with the weight of the people is terrible, but the most dreadful thing is that I went and a horse was bleeding from its legs and the trunk since a tie with which I had to pull the cart was cutting his face. It's amazing that with everything they earn, they mistreat animals like this, there's no place where they can be seen to be refreshed or given water is terrible. I'll file a complaint for animal abuse
7人が参考になったと回答
事業者からの返答
Querid@ Amig@
Queremos agradecer que nos hayas hecho llegar tu comentario. Vamos a revisar con las áreas pertinentes este tema, no habiamos tenido nunca este problema y te aseguramos es un caso aislado, totalmente fuera de lo común. Lamentamos que esto haya opacado la belleza de estos hermosos cenotes.
Dulce, Amigo Tours
