Everything was great. My only comment is that 3 hours at the beach is a lot. The flamingo experiencie was wonderful
事業者からの返答
Dear Ines_R,
Thank you very much for sharing your impressions with us. We’re delighted to hear that, overall, everything felt great and that the experience lived up to your expectations. It’s also wonderful to know that you found the flamingo encounter so special — that part of the day tends to leave a lasting memory, and we’re glad it did for you as well.
We really appreciate your honest comment about the time at the beach feeling a bit long. While some guests enjoy having several hours to relax by the sea, we understand that others might prefer a slightly shorter stay or a different balance between activities and free time. Your feedback is very valuable and will be taken into account as we continue reviewing and refining the structure of the day.
Thank you again for your review and for highlighting the flamingo experience as wonderful — it truly is a beautiful moment to share with nature.
Kind regards,
Ramos, Quality Team
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Andreyta007
May 14, 2024 · via Tripadvisor
must visit
I was hesitant to go, many said that we didn't see many flamingos, but that day I don't know if it was luck or what, but we did get to see it, we loved it.
事業者からの返答
Estimada Andreyta007,
¡Qué maravilloso que pudieras ver los flamencos! A veces, la naturaleza nos sorprende de la mejor manera. ¡Gracias por elegirnos y compartir tu experiencia! Saludos cordiales de parte de todo el equipo de calidad de Amigo Tours,
Chelsea
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W6429ZZelenak
April 9, 2024 · via Tripadvisor
Flamingoes and other birds
It was a great trip. Carlos, our driver, was with us at all times and did his job perfectly. The boat trip was fantastic! We saw at least four types of birds, bright colored flamingos among them. Highly recommended.
事業者からの返答
Dear W6429ZZelenak,
Thank you so much for sharing your wonderful experience with us! We're glad to hear that Carlos took such great care of you throughout your trip. Your recommendation means a lot to us! We look forward to welcoming you back on another adventure soon. Kind regards from the entire quality team at Amigo Tours. Chelsea
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Stuart_K
March 15, 2024 · via Viator
Celestun Day Trip
Awesome day at the bio-reserve. And, we were the ONLY ones at the beach - one of the benefits of travelling off-season.
事業者からの返答
Dear Stuart_K,
Thank you so much for choosing us, we're happy to hear you had a great trip and that the beach was all yours, definitely a smart choice to travel off-season ;), we hope to see you soon again! Warm greetings from the entire quality team at Amigo Tours,
Chelsea
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AnneRick
February 12, 2024 · via Tripadvisor
Flamingos Galore!
This tour was so much fun. We saw thousands of flamingos in early February, and the ride through the mangroves was fascinating with many birds and gators to view. Our guide Julio was great. The 3 hours at Celestun beach may seem like a long time to stay, but we enjoyed all of it: from walking the almost deserted beach to collecting some shells, to having an excellent mango daquiri and a snack at the restaurant on the beach with tables in the sand. It was a little windy with rough surf to go swimming, but that didn't take away from the day. We highly recommend this tour.
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Discover24372279518
December 9, 2023 · via Tripadvisor
Fun trip!
It was so fun! We saw lots of flamingos and birds. The boat ride was great. Nice lunch at the beach club and fun to collect shells walking along the beach. Overall, the trip was great, with a very informative and friendly guide.
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Curiosity49591565144
July 18, 2023 · via Tripadvisor
Great
No English, I don’t think many do & we’re from a border town. It was great, good price, beautiful & will go again. Good place to learn Spanish. Will definitely return.
事業者からの返答
Dear Curiosity49591565144
We are delighted to know that we offered you good service and a memorable experience. Thank you very much for giving us your trust, we deeply appreciate it.
Mariana, Amigo tours
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Mary_G
February 3, 2023 · via Viator
Flamingo and mangrove magic!
Boating among the flamingos and through the mangrove forest was an amazing experience. Enjoying a meal at a beachside restaurant was fun too.
事業者からの返答
Dear Mary
We love to know that this activity was amazing for you, thanks for trusting Amigo tours, we sincerely appreciate it.
Mariana, Amigo tours
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Carlob101
January 18, 2023 · via Tripadvisor
A place that is certainly worth visiting!
We weren't really convinced to waste a day to go and visit this risperva but it turned out to be a good choice. They take you for a one-hour boat ride (boats of 7) and you go around next to Edd in the mangroves. Very nice to note that the attention to nature and animals is remarkable and the famous "pink flamingos" do not let you approach them. But they are gorgeous and they are red!! But apart from the flamingos you can see many other species of birds (closer up) and we were also lucky enough to see a small (about a meter) of Caiman (who carried us around said that the small ones are less scary than the big ones and therefore you can see them more easily). but a beautiful thing was to pass in a natural tunnel in the mangroves and swim in a natural pool among the mangroves (not super inviting water but pleasant experience). In short, a great place!!!
事業者からの返答
Caro Carlob101
Grazie per esserti unito a noi in questa avventura, è stato un piacere essere al tuo servizio. Speriamo di avere l'opportunità di vederti ancora una volta.
Mariana, Amigo tours
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Explore733884
October 29, 2021 · via Tripadvisor
Beware of Amigo Tours LATAM
We were scheduled to go on this trip. I tried to contact them multiple times to confirm the trip details and pickup location. They do not answer their phone. They do not respond to emails. I used Get your Guides to book this trip and they were unable to get a response either. They said they emailed me days before that my hotel was out of their pick up area but i never received an email. Nothing in my spam folder. This tour company is horrible. I can not confirm that they will refund my trip money that I paid in full. Buyer beware.
事業者からの返答
Dear Amig@
Thank you for your comment, we have investigated your case, we confirm that at all times we were in contact with you and even with your hotel. Your place of lodging was 2 hours away from downtown Merida, so it was not possible to provide the pick up at your hotel, as the title of the product itself indicates "Celestun from Merida". We informed your agency of the above and they agreed. We checked the product configuration in GYG and everything is configured to indicate that the tour is from Merida, and it is indicated that pick-ups are available from hotels in downtown Merida. We also give the option that if someone is interested in the tour, they can book it and they will be directed to a meeting point within the downtown Merida area, but apparently, you did not agree to this option. We are really sorry that you could not be part of this experience, Celestun is undoubtedly one of the most beautiful biosphere reserves.
Dulce, Amigo Tours
