A must-do, it is worth the price, personally 104 euros all-inclusive, meal, beach club, drinks, catamaran cruise, super classy... snorkeling, mangrove... seaweed farming, I loved it... WARNING, sunburn guaranteed🫨
事業者からの返答
Hi sandrinesingola,
Thank you so much for this amazing review and great advice! 🌟 Hearing that our all-inclusive day trip was worth every euro is the absolute best feedback our team could ask for! From the catamaran cruise and snorkelling to the seaweed farms and beach club vibes, our crew loves packing maximum value and adventure into every single excursion. Thank you for sailing and exploring with us, and we’ll be sure to have extra reef-safe sunscreen ready for your next trip! 🥂⛵🌊
P
Peejay22
March 7, 2026 · via Tripadvisor
Pleasant day and good crew equals enjoyable trip
Picked up by their driver Comon on time and whisked to the ferry terminal with a minimum of fuss.
Choppy conditions made for a slow outward trip - good thing my wife packed ginger seasick tablets.
The pontoon stop off was ok for quick snorkel.
Tide and swell meant a road trip from shore to the other side of the island for a delicious lunch - including a lovely unexpected wedding anniversary celebration by crew : Arya Suani Puri Gendy and Anggi!!
A couple of wines and a smooth quicker trip home made for a day to remember.
事業者からの返答
Hi Peejay22
Thank you so much for sharing your experience! We’re delighted you had an enjoyable trip and that our team helped make your wedding anniversary celebration special. Arya, Suani, Puri, Gendy, and Anggi will be so happy to hear your kind words.
We truly appreciate your understanding of the sea conditions and are glad the day ended with a smooth trip home. We hope to welcome you back again for another memorable adventure! 🌊😊
A
ayaneu2026
February 18, 2026 · via Tripadvisor
Nusa Lembongan
The staff were so much kinder and the activities were so interesting and enjoyable!
事業者からの返答
HI ayaneu2026
Thank you for the lovely review!
We’re so glad to hear you had such a fun and enjoyable day on the Lembongan Island Discover Cruise.
Our team will be delighted to know their friendly service made the experience even better, and it’s wonderful that you enjoyed the activities too.
We’d love to welcome you back for more island adventures!
G
G8467LNmarcusg
February 10, 2026 · via Tripadvisor
Scuba diving
Staff very helpful and many activities to do.
事業者からの返答
HI G8467LNmarcusg
Thank you for the great review!
We’re so glad to hear you enjoyed the scuba diving and all the activities on offer with the Island Discovery Cruise.
Our team will be thrilled to know their helpfulness made your experience even better. We’d love to welcome you back for more adventures!
E
ericfW7120OE
December 28, 2025 · via Tripadvisor
Great experience
Great experience, with dian and hanna as super nice animators, we were not bored for a second I advise 100 percent
事業者からの返答
Hi ericFW710OE
Thank you so much for your wonderful review! We’re thrilled you had a fantastic time with Dian and Hanna — they’ll be so happy to hear your kind words. Thanks for the 100% recommendation, and we hope to welcome you back again soon! 🌟
M
mahmud1108
December 23, 2025 · via Tripadvisor
Lembongan (Bali Hai Cruise) Day Cruise Experience
Let me first give the positives of the trip:
1. The staff are super friendly and supportive. 5/5
2. The quality and cleanliness of the sailing boat are very good. 5/5
3. BBQ lunch at Lembongan was good. 5/5
4. Activity at Potong was very good. 5/5
Overall experience: Good
Negative parts that contributed to a 3-star rating:
1. Price: IDR 1.8M per person is still on the higher side considering the overall experience.
2. Some add-on charges—of course, these are optional, not mandatory—such as photography. IDR 150K is sky-high. Also, they don’t provide soft copies (I asked for it; he said it’s an additional charge, although I already paid IDR 150K for the hard copy).
3. If IDR 150K is really charged, then they should have taken photos in a good place, not just in front of the boat, which doesn’t reflect anything about the Lembongan trip. So the photography was a disaster here. Horrible. –10/5
4. I asked for an iced lemon tea during lunch at Bali Hai Restaurant and was provided with hot black tea. Then I went to the counter myself and requested them to add some ice. You know what? They charged IDR 50K for that disaster tea. In fact, they actually provide complimentary tea at lunchtime, but even then I was charged.
Summary: Yes, it’s expensive, but if you want to enjoy a small cruise trip with music and activities, just go for it.
事業者からの返答
HI mahmud1108
Thank you for taking the time to share such detailed feedback about your Lembongan Day Cruise experience. We’re pleased to hear you enjoyed the friendliness of our team, the cleanliness of the vessel, the BBQ lunch, and the activities — your kind ratings mean a great deal to us.
We also sincerely appreciate your constructive comments regarding pricing, photography services, and the beverage experience during lunch. Your feedback has been shared with the relevant teams, as it helps us review our offerings and identify areas where we can improve clarity, value, and consistency in service.
Thank you again for your honesty and for choosing Bali Hai Cruises. We’re glad your overall experience was positive and hope to have the opportunity to welcome you back in the future with an even better experience.
V
Veronica G
November 25, 2025 · via Tripadvisor
Friendly fantastic food. Great help in and out of the water. Great atmosphere..luxurious ride. Highly recommend
Only the 2 of us on board...service way and beyond expectations!
Friendly! Accommodating!! Fantastic food!!
Felt safe in the water at all times..your own life saver guard..kept an eye on us all the time
事業者からの返答
Hi Veronica G,
Thank you so much for your wonderful review! We’re thrilled you enjoyed the food, atmosphere, and personalised service. It’s great to hear you felt safe and well looked after the whole time. We truly appreciate the recommendation and hope to welcome you back again!
S
Simone J
July 5, 2025 · via Tripadvisor
EXCELLENT ISLAND DAY TOUR
From the moment we were picked up from our hotel all the staff we met were extremely friendly and professional. The catamaran journey out to the island took about 90 minutes - very comfortable, even though it was a little windy and rocky (our suggestion is to always take a seasick tablet and sit outside). My husband, our teenage daughter and I did the scuba diving experience on the pontoon. It was a terrific way to introduce our daughter to diving and for us to experience again as it was over 10 years since our last dive. The diving instructions were thorough and very clear and diving masters were brilliant. Although the dive was only for 30 minutes, we saw plenty of beautiful sea animals and coral. The water was crystal clear and warm. The pontoon also had fun activities such as banana boat riding, snorkelling and a fun water slide (all included in day trip). We were also treated to a pod of dolphins roaming around near the pontoon. At 12.30pm we were transported by smaller boats to the island and had a lovely lunch at the Bali Hai Beach club. We remained on the island until 3pm - enjoying the facilities. I highly recommend this tour and would do it again if we return to Bali.
事業者からの返答
Dear Simone J
Wow - sincere thanks for sharing your "excellent island day tour" feedback !! We're so thrilled to hear everyone enjoyed themselves, it sounds like you crammed plenty in (including introducing diving to your daughter for the first time - what a milestone!)
We'd love to welcome you back sometime soon, the best thing anyone can ever say to us is the "would do it again" - we certainly hope that is the case !
I
Inge1088
May 1, 2025 · via Tripadvisor
A perfectly groomed day on and in the water
We enjoyed a lovely boat trip with beautiful views. Long time: 2.5 hours to get to the island of Nusa Lembongan by catamaran from Bali.
A little offshore we arrived at a pontoon where we could snorkel and saw a lot of fish. Some also went diving or down the slide.
The staff was friendly, helpful and professional. At the pontoon was also a lifeguard who kept a close eye on everything. The first 10-15 minutes we were also advised against entering the water, because the current was too strong. Safery first.
From the pontoon we took a small boat to the Beach Club on the island where a delicious Indonesian buffet was waiting for us. After this delicious meal I went to sleep on a sunbed under the trees, while others took a trip inland. After a few hours we went back by boat and were dropped off at our hotel.
All in all a wonderful day on the water.
事業者からの返答
Dear Inge1088
Vielen dank for your wonderfully detailed review - we're so thrilled you enjoyed you day. It's very comforting to hear such positive sentiments after 35 years of consecutive operations. We're so glad to hear the fish were out in numbers for you too !
We may be a little biased but we definitely believe we have the best staff in the business, thanks for noticing !
C
Connector02710734339
March 31, 2025 · via Tripadvisor
Good experience!
Very good, very fun. Very happy!
Clean and kind people.
It was very happy time in lembongan.
I want to come again!
Thank you
事業者からの返答
Dear Connector02710734339
You want to come again - well, we'd love to see you aboard again. Next time, you can choose to stay a night or two at our Hai Tide Beach Resort, that way you get the best of Bali Hai's staff & service for an extended period !