市内観光ドバイ乗り降り自由バス＋ロストワールド水族館

Ahmed Salem Was the best, so helpful and our tour was amazing

Found the starting bus stop difficult to find because of little signage in the mall. Also the bus stops en route didn't indicate that they they were ",hop on off bus" stops

Good day to All, 1. Ivan receive us and explain very well about the program and we decide to Join, thank you ! 2. Muqtadir, The Guide was so amazing and wonderful, very attention and very kindly, me and my wife we really appreciate your service, We enjoy att all Thank you guys Mahamudo from Mozambique/Africa

+1

Fantastic really enjoyed it and worth it 💯 saw all main sites and attractions and easy to get on off

Ahmed was extremely knowledgeable and gave me great advice and contributed to making my stay in Dubai very memorable!!

Very good, to get to the starting point by Uber or taxi you need to go to Dubai Mall zabeel P3 and take the elevator to the bottom level.

I want to thank Mr.Eslam Ibrahim as he was very professional and helpful during assisting me to book my ticket it was great experience.

We would like to say a big Thank you to Chemseddine for his honest and good advice and customer service for helping us book the VIP tickets. He was very helpful with tailoring the trips we wanted.

My experience was horrible. My flight got delayed for a emergency and I had communicated with them with more than 24/7 as stated in the rules of cancellation or change. it was 3 days before the date from Los Angeles and they never helped me out. I was able to reach out to customer service and they told me they would talk to the operator tour people and I even message them but they never communicated with me. All I wanted is to change my date because I wanted my tour for a different date because my plane has been delayed but they never rescheduled other to me ever. After my date I was able to request a refund from the app but they didn’t give me my refund still and still didn’t communicate with me. I think it was honestly mess up because all I wanted a date change. The rules of then saying we can do free cancellation or change in 24/7 is a lie.

Shocking … We were left by a taxi driver who said we could catch a bus from Burjaman Centre .. sent messages via this app to the operator who never responded. This was 14:00 Caught another cab to the frame and waited there for the bus. Got on .. and it went back to the mall. Now 15:00 We tried to get on another bus so we could do the rest of the journey to find that our PAID trip was cancelled. The money was taken from my account! A very kind gentleman helped with finding our booking and finally your offices re-instated the booking - by this stage it was. 15:47 .. He placed us on the next bus… which after stop 1 - we realised he put us on the red line but we booked the blue line! We got to the boat as we paid for this - we were completely ignored by the crew on the boat for a good 30 min until finally one came out to say the final boat was at 15:00!!!! This was not on the trip advisor app and when we looked at the ticket (issued at 15:47) there it stated 15:00 - but we did not know this upon booking this ticket on Saturday. The buses ran late every where we went, the onboard commentary via the head phones was very poor and on the whole it was terrible!