Falsely Advertised on Viator
Still waiting on a refund for this tour. This was falsely advertised as a private tour (it is actually a group tour). We wasted precious time and had to get off the tour bus, losing significant amount of time in our day (which was already limited due to our short trip to Rio). We ended up going to the two places by ourselves utilizing taxis.
事業者からの返答
We had a misunderstanding and your reservation was confirmed on a regular basis and not as a private tour as requested. We sincerely apologize for the inconvenience and your refund has already been made.
Our best regards,
Tangol Tours
Priscillya is the BEST
Oh my goodness, we could not say enough good things about Priscillya!! She is the best!!! She is knowledgeable, bubbly, warm, and her ability to switch between English and Portuguese was mind blowing! The day was organized and we hit every major site in Rio in eight hours. We never felt rushed and Priscillya set times and meeting spots for our group to keep things flowing. So necessary, because the whole day had so many amazing photo ops! The fact that this tour included admission to Christ the Redeemer, Sugar Loaf Mountain and a full Brazilian steak lunch is absurd. What a bargain!! Would 100% recommend!
事業者からの返答
Dear Michael, We are so happy to hear about your experience! Best regards, Tangol