The guide was trying his best to entertain us between the cool stories. The experience itself was nice, but it's definitely not worth 60$! I would pay 15 maybe 20$ per person for this.
事業者からの返答
Thank you for joining our tour and for sharing your honest thoughts. We're happy the stories along the way were enjoyable and that you noticed how hard our guide worked to keep everyone entertained. At the same time, we take your point about the price seriously, and we'll be reviewing the tour content so that the experience truly reflects what our guests pay for it. We hope you'll give us another chance to show you a tour that feels well worth it!
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Scenic23132391771
September 26, 2026 · via Tripadvisor
Amaazing tour
It was a briliant experience. I would recommend it to everyone visitng Tokyo. Amazing places shown which we couldn't have discovered on our own.
事業者からの返答
Thank you so much for joining our tour! We're thrilled that you got to see some of Tokyo's hidden corners, the kind of spots that are easy to miss when exploring on your own. Hearing that you'd happily point other travelers our way truly means the world to us. We'd love to welcome you back and uncover even more of the city together next time!
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Jacquelina_J
September 5, 2026 · via Viator
Dark history tour
I would probably not call it a ghost tour — it’s much more of a dark history tour. We actually enjoyed it and learnt a lot. Shimon shared stories we would have never known, with an honesty that felt very real, and we really appreciated that.
There is a lot of walking and a few train trips, so definitely have your Suica or Pasmo ready.
Overall, it was a unique experience — just good to know it’s more about history, truth, and Tokyo’s darker past than jump‑scares or theatrics.
事業者からの返答
Thank you so much for joining our tour and sharing such thoughtful feedback! It sounds like Shimon's storytelling really came through, and we're glad the honest, history-focused approach resonated with you even though it wasn't quite the ghost-story format you may have expected — that grounding in real events is exactly what we aim for. We'll be sure to pass along your kind words to Shimon, and we'd love to have you back for another journey through Tokyo's lesser-known past sometime soon!
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197mariek
August 29, 2026 · via Tripadvisor
Disappointing
You are expected to pay for your own train fare from Shibuya to the cemetry. Guide was nice but it was a disappointing experience and a waste of money.
I had an issue with the booking and was thankful I booked with Viator. They stepped in to fix tge issue when they company were being awful.
事業者からの返答
Thank you for taking the time to share your experience with us. We're sorry to hear that the transportation cost to the cemetery wasn't made clear beforehand and that this, along with the booking issue you encountered, left you disappointed with the overall value of the tour — we're glad your guide was able to make the day pleasant despite this, but we recognize that doesn't make up for the frustration on the administrative side. We're taking your feedback seriously and will look into how we can better communicate costs and support guests directly, and we'd welcome the chance to make things right if you're open to reaching out to us.
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riyaz
August 22, 2026 · via Viator
Ghost tour which was more of Tokyo tour
Disappointing and misleading — not what was advertised
We booked the Tokyo: Ghost and Dark Tales, Urban Legends & Cemetery Night Tour expecting a genuinely eerie, spine-chilling evening of paranormal lore and urban legends. Unfortunately, it fell completely flat and felt like a massive letdown, especially compared to ghost and dark history tours we have taken in other major cities.
Lacked Atmosphere and Scares: The tour was completely devoid of suspense, ghost stories, or chilling urban legends for nearly the entire duration. Rather than diving into dark folklore, supernatural encounters, or macabre historical events, the narrative felt more like a generic city walking tour with random trivia.
Rushed Cemetery Visit: The only part of the tour that remotely matched the title was a rushed 15 minutes spent in a cemetery at the very end. By that point, it felt like an afterthought tacked on just to justify the tour's name.
Mismatched Content: To be fair, the guide was polite and shared some interesting, knowledgeable facts about Tokyo's general history and culture. However, that is not what anyone signs up or pays for on a dedicated "Dark Tales and Urban Legends" tour.
If you are looking for an immersive, atmospheric ghost tour with actual chills and deep dives into Tokyo's haunting legends, this is definitely not it. The concept has potential, but the execution needs a serious overhaul. Would not recommend.
事業者からの返答
Thank you for joining our Ghost and Dark Tales tour and for taking the time to share such detailed feedback. We're truly sorry the evening didn't deliver the eerie, story-driven experience you were expecting. We understand that the balance leaned too heavily toward general history, and that the cemetery portion at the end felt too brief to capture the atmosphere the tour promises. We appreciate you noting that our guide was courteous and knowledgeable, and we'll be sharing your comments with the team so we can strengthen the storytelling, rethink the pacing, and give the cemetery the time it deserves. If you're willing, please reach out to us directly so we can hear more about your experience.
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mariusd725
August 11, 2026 · via Tripadvisor
Ghost tour in Tokyo
One of the best experience I had in Tokyo! Mitsuki our guide was just perfect and made our experience so good! I highly recommend the tour 💯 thanks again 🙏
事業者からの返答
Thank you so much for spending part of your Tokyo trip with us! It means a lot to hear that this ranked among your favorite moments in the city, and that Mitsuki played such a big part in making it special. We'll be sure to pass your thanks along to Mitsuki, and we'd love to welcome you back for another tour soon!
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D6064HIianm
August 6, 2026 · via Tripadvisor
Got to experience a new and insightful part of Tokyo
Fun and very insightful tour. Great way for us to experience our Tokyo trip and highly recommend it.
The guides Shimon, Erika , and Uta are great and made sure to make everyone feel comfortable.
事業者からの返答
Thank you so much for joining us during your stay in Tokyo! We're thrilled that the tour gave you both plenty of fun and some fresh perspectives, and that Shimon, Erika, and Uta helped everyone feel relaxed and at ease throughout. We'll happily share your kind words with all three of them, and we hope to see you again on your next visit! Thank you!
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Rachel_W
August 3, 2026 · via Viator
Good urban tales - would have liked a few more scary stories
Shimon our guide was super friendly and gave good meeting instructions. He told us some interesting stories about the area of Shibuya in olden times and how it was controlled by the mafia at one time. Unfortunately our tour was interrupted by torrential rain but Shimon was kind enough to organise us a taxi to get to the cemetery to save any further walking and us getting soaked. The cemetery was intriguing at night and the size of some of the grave sites is impressive and Shimon was able to tell us about the history of certain families and individuals buried their and how death, funerals and burial are handled in Japan which was interesting and different to our western culture. The only thing we would have liked more of is ghost/scary tales - whilst the stops were interesting we were expecting a slightly higher ‘scare factor’ from the tours title. I gave Shimon this feedback at the end of the tour and he took it on board and will review for future participants.
事業者からの返答
Thank you so much for your detailed feedback! We’re delighted that Shimon looked after you well during the rain and that you enjoyed learning about local history and Japanese culture. We really appreciate your constructive feedback on the scare factor and will use it to improve the tour experience moving forward. We hope to see you again in Tokyo!
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jackpP4746JM
July 29, 2026 · via Tripadvisor
Not What was Advertised- Dissapointing
This is a hard review to write because our guide was very lovely and friendly. However, the tour we got wasn't what was advertised nor what was indicated in other glowing reviews.
We met up with the guide at 7.30pm and we started walking towards the cemetery. Apart from telling us which wards we were moving into and the names of some streets not much information was given. About half an hour in I asked where the first story would get told. We were told when we got to the cemetery. We then continued for another 1/2 hour. I was wondering why we didnt begin closer to the cemetery at this point. We got to the cemetery and recieved two ghost stories(not local stories) back to back in the space of maybe 5 or 10 minutes. And that was it for the stories we were told on the tour.
We were then guided through the cemetery in the dark and the guide kept being surprised by what she found or unable to give us more information because she couldn't read the gravestones in the dark. She even joked she really needs to visit the cemetery more often.
At this point she walked us down to some trendier sections of Tokyo and explained some of the wards and told us about some sites or resteraunts to come back and visit in the day. But we really didn't get any more stories. I tried to make the most of it and ask some questions- some of which she could answer.
When we said goodbye we were handed some ai generated comics of the two ghost stories we were told and wished her fairwell.
All in all, I was rather dissapointed and for the cost of the tour I had expected more of what was advertised.
I really don't like writing negative reviews especially given how nice the guide was, however I feel this review needs to be written.
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nguye549
July 26, 2026 · via Tripadvisor
Excellent tour with Haru
Haru was an amazing tour guide and we had so much fun. We really enjoyed walking around Shibuya and the cemetery just outside the city. I would strongly recommend this tour and Haru is a great person to lead the way.
事業者からの返答
Thank you so much for the fantastic review! We’re thrilled to hear that you had such a great time walking around Shibuya and exploring the cemetery with Haru. He will be so happy to know that his guidance made your tour so enjoyable and memorable. We really appreciate your strong recommendation and hope to see you again on your next trip to Tokyo!