The worst travel agency ever
This is the worst travel agency ever. I went on a terrible tour with them to many lame, insignificant places. The pickup was over 35 minutes late, and communication with the agency was poor. They refuse to give me a refund for their lame tour. Stay away from these criminals!
事業者からの返答
We are sorry that the experience did not meet your expectations. However, we respectfully disagree with several statements in this review. The tour was provided as described, and all included services were delivered. The pickup delay was due to other passengers taking longer than expected, and our guide communicated the situation accordingly. We stand by the service provided and do not consider a refund justified. We value constructive feedback and remain committed to improving our service.
Disappointing all around
This trip was really nothing. We went to several,sites, that were disappointing at best. One of the sites was just a bunch of mud in a field. My pick up was 35 minutes late and communication with the travel agency was poor. I cannot recommend this trip.
事業者からの返答
We are sorry that the experience did not meet your expectations. However, we respectfully disagree with several statements in this review. The tour was provided as described, and all included services were delivered. The pickup delay was due to other passengers taking longer than expected, and our guide communicated the situation accordingly. We stand by the service provided and do not consider a refund justified. We value constructive feedback and remain committed to improving our service.
