We had a really great experience! They picked us up right from our hotel which made everything super convenient.The ride was air conditioned and the guides were friendly and the theme park was great,lots of rides and fun activities .I definitely recommend this service to others.
事業者からの返答
Thank you so much for your wonderful review! ⭐️ We’re delighted that you enjoyed the convenient hotel pickup, comfortable air-conditioned transfer, friendly guides, and all the exciting rides and activities at the theme park. Thank you for recommending us—we hope to welcome you again on another unforgettable tour! 😊🙏
8
822chantellel
July 28, 2026 · via Tripadvisor
Don’t waste your money.
Although Vialand was good, this service is not. Firstly, they were unable to collect us from our hotel and I had to pay €40 extra for a transfer that was late and went via old town to collect other people which took an hour extra time. The previous day, I had been told pick up from Vialand was at 1700. When the driver told me 1800, I queried this and was told it had changed. Then, once we arrived at Vialand, we were told the new pick up time was 1600. Most confusing! By the way, we also did not receive any tips about the park so it was not helpful. Save your money- get an uber and buy your tickets there or online. That’s what I wish I had done.
事業者からの返答
Thank you for sharing your feedback. We are sorry that the transfer arrangements caused confusion.
As your hotel was located outside our standard pickup area, the additional €40 was charged for a private round-trip transfer between your hotel and our shared transfer meeting point. The journey through the Old Town was part of the shared transfer route to collect other guests.
Regarding the return time, because you had a flight and needed to return earlier, the 16:00 pickup was arranged according to your request. We apologize if the changes were not communicated clearly enough. We are also sorry that you did not receive sufficient information or helpful tips about Vialand. We will improve our communication to ensure future guests receive clearer transfer details and park guidance in advance.
O
Osama_N
September 23, 2025 · via Viator
The operator was super...
The operator was super nice and very easy to communicate with every time I had a question it was answered right away and the service was excellent
事業者からの返答
Dear Guest,
Thank you so much for your kind words! 🌟 We are delighted to hear that you felt comfortable communicating with us and that all your questions were answered promptly. Providing excellent service and making our guests feel well cared for is always our top priority. We truly appreciate your feedback and hope to welcome you back on board soon for another wonderful experience on the Bosphorus! 🚢✨
H
hikm_tq2025
September 20, 2025 · via Tripadvisor
Thrills, Fun and Zero Stress!
The tour to Vialand was the perfect mix of fun and relaxation. Having the tickets and transfers included meant we didn’t have to worry about anything just pure enjoyment! The rides were exciting, the shopping was great, and the whole place was full of positive vibes. A must-do if you want to feel both like a tourist and a kid at the same time.
事業者からの返答
Thank you for sharing your lovely review! 🌟
We’re so happy to hear that you had such a fun and carefree day at Vialand. Knowing that the transfers and tickets made everything smooth and stress-free truly makes us glad. 🎢🛍️
Your kind words motivate us to keep creating the best experiences for our guests. We would love to welcome you again on your next visit to Istanbul! 💙
1
195vusalh
September 7, 2025 · via Tripadvisor
Unforgettable Day at Vialand Theme Park!
Everything was perfectly organized from start to finish. The transfer was on time, the bus was clean and comfortable, and the guide was very helpful. Vialand itself was amazing — full of exciting rides, family-friendly attractions, and great shopping opportunities. I especially loved the roller coasters and the lively atmosphere. Having the tickets and transfers included made the day stress-free. Highly recommend this tour to anyone visiting Istanbul with family or friends!
事業者からの返答
Thank you so much for sharing your wonderful experience! 🌟 We’re delighted to hear that everything from the transfer to the tour itself met your expectations. It makes us very happy that you enjoyed Vialand’s rides, attractions, and atmosphere. Providing a stress-free and enjoyable experience for our guests is always our priority. We’d love to welcome you and your family or friends again on your next visit to Istanbul!
