Lilly was our tour guide, she was exceptional at telling facts about all of our stops. The entire trip was enjoyable, but unfortunately, at the last stop my mom lost her iPhone. We will definitely book excursions again.
事業者からの返答
Hi Michelle, glad the day was enjoyable and sorry about the iPhone. If it hasn't turned up yet, please email info@adventures.is with the tour date, booking reference number and the last stop location, we'll do what we can.
Arctic Adventures Team
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Pamela_A
August 23, 2026
Well worth the cost. ...
Well worth the cost. Each destination was unique and the beauty of Iceland was evident.
We had the best tour guide ever.
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William_S
July 25, 2026
Unique experience
This is a very unique experience that takes you below ground so you can walk through the multicolored and fascinating feel of a true lava tunnel
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Vicky C
July 19, 2026
Great golden circle experience
Our tour guide (Bruno) for the golden circle part was awesome!! He even prepared a sweet treat for everyone at the end of the tour. We really had a great time with Bruno.
事業者からの返答
Hi Vicky, thank you for the kind review. Glad the Golden Circle part of the day was such a good one. Until the next Iceland trip!
Arctic Adventures Team
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peterdC9097SD
April 17, 2026
Non-responsive Company
When I booked the tour, the booking said that the tour started at 8:00. I had wanted to be picked at bus stop #6. I emailed the tour operator, Arctic Adventures, three times, twice via their website and once through Tripadvisor asking what time I would be picked up at bus stop #6 and when should I get there. Receiving no response, I canceled my booking and booked with someone else.
事業者からの返答
Dear Peter, thank you for your feedback. We are sorry to hear about your experience. After reviewing our records, we can confirm that we received one message via Viator on April 14 and replied to the following morning within less than 24 hours. We were unable to locate any additional inquiries. However, we have since identified and resolved an issue that may have affected "pick up" message submissions through our website form at that time.
During this period, our average email response time has been under 24 hours. We understand how important timely communication is and regret any inconvenience this may have caused. For urgent questions, we also offer phone and live chat support.
Thank you again for bringing this to our attention.
Arctic Adventures Team
S
shutianw2023
April 13, 2026
Sergio is the best guide!
Sergio was our guide and he was exceptional in narrating the lore around the becoming of Iceland. He shared about the natural landscape, weaving it into the daily agriculture and seasonal chores of the Icelandic people such as lamb birthing season or wool knitting for winter. Sergio also went above and beyond when checking with guest on their bus stops, ensuring everyone disembark and boards safely at each attraction. As a solo female traveller I felt very safe and accounted for. Through Sergio's sharing of the Iceland Saga, Iceland became more alive than the rocks and the trees. I highly reccomend him as your tour guide. And of course, he drove us safely, reminding us to keep our seltbelts on at all times. Five star experience!
事業者からの返答
Dear Traveler,
Thank you very much for your lovely review! We are thrilled to hear that your Lava Tunnel and Golden Circle tour was such a meaningful and enjoyable experience.
It is fantastic to know that Sergio made such a strong impression with his storytelling, bringing Iceland’s history, culture, and landscapes to life in such an engaging way. We are especially glad you felt safe and well looked after throughout the journey as it is always our top priority.
We truly appreciate you taking the time to share your experience with us and hope to welcome you back for another great adventure in Iceland in the future.
- Arctic Adventures Team
K
Kori_F
February 24, 2026
Incredible day out
This was a brilliant day trip! Our party was myself, husband, and our 8 year old son and it was well-paced, super informative, and the locations were stunning. I had done a golden circle tour previously, but this one was so much better. Our guide, Guna, was absolutely fabulous and I would book another tour with her in a heartbeat. Our lava tunnel guide was also brilliant. Overall the whole day was about 10 hours, but it flew by for us. We will definitely be booking with Arctic Adventures again.
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Nicole_M
February 10, 2026
Very informative and a...
Very informative and a bit of an adventure to learn and see how the tunnel was formed. Need to be steady on your feet as it’s a bit of a trek over rocks and steps.
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Carol_S
February 9, 2026
Stunning Natural Beauty
Both the Lava Cave and the Golden Circle tours were fantastic. Our guide in the cave, Dimitri, was informative and fun. The sites on the Golden Circle tour were spectacular! It makes sense that they tell you this is what you should do if you have only one day.
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Paul_B
December 26, 2025
The tour was brilliant....
The tour was brilliant. All our guides were very knowledgeable and made the tour really interesting. The lava tunnels were beautiful. The scenery on the Golden Circle part of the tour was stunning. We really recommend the smaller, more private tour as it didn’t feel as rushed as some of the bigger coach tours.
