Had a super experience at the Heaven Spa. It can be 100% recommended. The visit was pleasant, the staff nice, courteous, and trained. Additional treatments are also offered for a fee. You can, but don't have to, accept the offers. We took advantage of the additional services at a fair price and would do it again anytime.
事業者からの返答
Vielen Dank für Ihre tolle Bewertung! Es freut uns sehr, dass Sie eine so schöne Erfahrung gemacht haben. Wir freuen uns auf Ihren nächsten Besuch! 😊
C
Christina M
July 21, 2026
Hamam
Pickup and drop off worked fine, but there was no luxury over the hamam itself. The dress was dark, scary and half dirty. Even hamam treatment was fine
事業者からの返答
Tak for din feedback. Vi er glade for, at transporten og behandlingen levede op til dine forventninger. Vi tager dine kommentarer om faciliteterne til os og vil dele dem med vores partner. God ferie!
M
Morten K
July 6, 2026
Good Hammam experience
We had a very nice experience with this Hammam. Our girls at 14 and 17 years had only girls doing scrub and massage. We got what we paid for(cheap), kindly presented for extra service but i was okay we didnt buy more. We kindly people and nice and precise transfer. Thank you👍😊
事業者からの返答
Thank you so much for your kind review. We’re delighted to hear you and your family had a relaxing experience and that everything went smoothly. We hope to welcome you again on your next visit. 😊
D
deannekelly40
July 5, 2026
Definitely would recommend.
Myself and my husband thoroughly enjoyed the spa. The pickup was punctual.
The treatments were very relaxing especially the salt rub.
Definitely recommend this experience.
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that you and your husband had such a relaxing experience and that everything, including the punctual pickup, went smoothly. It’s great to know you especially enjoyed the salt scrub treatment. Your recommendation means a lot to us, and we hope to welcome you both back again on your next holiday!
A
Arkadius B
June 9, 2026
Simply amazing
A very beautiful, clean hamam. The staff was super friendly, and one simply felt comfortable. Everything from the sauna to the massage was simply great. Thank you once again, and we will definitely come back. And one more thing… They did not try to sell us any treatments in an intrusive manner, as is often the case, but simply asked briefly, and that was all. As I said, I or rather we (there were three of us there) can only recommend it further.
事業者からの返答
Vielen Dank für Ihre wunderbare Bewertung! 😊 Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und mit unserem Service zufrieden waren. Besonders schön ist es zu hören, dass Sie unsere entspannte Atmosphäre ohne aufdringliche Verkaufsangebote geschätzt haben. Wir freuen uns schon darauf, Sie und Ihre Freunde wieder bei uns begrüßen zu dürfen. Bis bald und alles Gute! 🌟
C
Christin_S
June 8, 2026
Great!
Super satisfied! The hammam is a bit older, but everything fits well. The wash was pleasant and thorough, and the massage was one of the best I have ever had in Side. I will definitely come back to you, thank you.
事業者からの返答
Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr, dass Sie zufrieden waren. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.
M
Maariya K
June 6, 2026
Not luxury
Definitely not luxury. When we arrived, the steam room wasn’t even switched on and smelt strongly of sweat. We had to ask staff to turn it on ourselves, which wasn’t a great start to what was supposed to be a luxury experience.
The overall atmosphere felt quite uncomfortable as the staff carrying out the hammam and massage seemed quite miserable and disengaged. The massage itself was only around 25 minutes and, personally, I didn’t feel it was very good quality as there wasn’t much pressure or strength during it.
We’ve been to plenty of hammams before, so we do have something to compare this to, and this experience fell well below expectations. Throughout the visit, there was also pressure to upsell additional treatments, when honestly we just wanted to leave.
We didn’t complain at the time because there was only one staff member who spoke English well and, after the disappointing experience, we just wanted to get out of there.
Really disappointing overall and definitely not what we’d describe as a “luxury VIP” experience.
事業者からの返答
Thank you for taking the time to share your feedback.
We are sorry to hear that the experience did not meet your expectations. Guest satisfaction is very important to us, and we appreciate all feedback.
We would like to clarify that the standard package includes a 20-minute oil massage, as advertised. According to our records, you received approximately 25 minutes of massage treatment. Regarding the massage pressure, our therapists are trained to apply a safe and moderate level of pressure suitable for most guests, as excessive pressure may cause discomfort or physical irritation for some individuals. However, we understand that massage preferences can vary from person to person.
Regarding the smell you mentioned, the spa facilities are cleaned and disinfected regularly throughout the day, and cleaning products may occasionally leave a noticeable scent. We also regret any inconvenience concerning the steam room and have shared your comments with the spa management team for review.
We would also like to clarify that our team includes guides and staff members who can assist guests in English, German, and French. Had any concerns been raised during the visit, we would have been happy to assist and help resolve them immediately.
Thank you again for your feedback. We continuously work to improve our services and appreciate your comments.
K
K570HGpeggyr
June 3, 2026
Wonderful hamam, highly recommended
I was in Turkey this year with my mother. We booked the wonderful hamam. It was a top experience. We were picked up and taken there on time without any problems. It was very clean, with very nice and attentive staff. Pure relaxation.
We would definitely book it again.
事業者からの返答
Vielen Dank für Ihre tolle Bewertung! 😊 Es freut uns sehr, dass Sie und Ihre Mutter eine entspannende Zeit bei uns hatten. Wir freuen uns darauf, Sie bei Ihrem nächsten Türkei-Urlaub wieder begrüßen zu dürfen! 🌸🙏
F
florianhE77KC
May 20, 2026
Relaxed in Manavgat.
The massage was excellent! It was very relaxing.
事業者からの返答
Vielen Dank! 😊 Es freut uns sehr, dass Ihnen die Massage gefallen hat und Sie entspannen konnten. Wir wünschen Ihnen weiterhin einen schönen Urlaub!
Z
Z9718MRchrisd
May 9, 2026
Wonderful
The hammam was very nice, especially the massage afterwards. That's fantastic.
事業者からの返答
Vielen Dank für Ihre tolle Bewertung! 😊
Es freut uns sehr, dass Ihnen das Hamam und besonders die Massage gefallen haben. Traumhaft zu hören! Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
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