オープンバー、ランチ、シュノーケル付きベストカタマランイスラ・ムヘレスツアー
説明
プレミアムカタマランで究極のラグジュアリーと快適さを誇るイスラ・ムヘーレスをぜひご体験ください！ 他のツアーとは異なり、ホテルまでの往復送迎をいたしますので、何も心配する必要はありません。 一流のサービス、音楽、活気がありながらもリラックスした雰囲気で、ご搭乗の瞬間から、当ホテルの専門スタッフが思い出に残るご滞在をお約束いたします。 カクテル、ビール、スピリッツが揃ったプレミアムオープンバーを楽しみながら、カリブ海の息をのむようなターコイズ色の海をセーリング。 色とりどりの海洋生物やサンゴが生息する美しいエル・メコ礁でシュノーケリング。 その後、イスラ・ムヘレスのダウンタウンを探索します。イスラ・ムヘレスは地元の商店や白砂のビーチ、活気ある文化で溢れた魅力的な島です。 島の冒険の後は、専用のアマゾナビーチクラブでグルメビュッフェランチをお楽しみください。バリ式ベッド、パドルボード、カヤックなどをご利用いただけます。 最後に、カンクンに戻るスムーズな帆に座ってリラックスし、ドリンク片手に潮風を堪能しましょう。
ツアーオプション
旅程
交通機関をご予約いただいたお客様には、ホテルピックアップ（カンクンホテルゾーン）から カンクンのホテルゾーンにあるホテルから出発マリーナまでの快適な往復送迎で、ご体験のスタートです。 09:00にお客様ご自身でご到着の場合｜マリーナアルバトロスにチェックイン カンクンのホテルゾーンのKm3.5に位置し、テンプテーションホテルの隣にあるマリーナアルバトロスに到着。 チェックインして、思い出に残る体験の準備をしましょう。
シュノーケリングエリアへのセーリング 豪華カタマランに乗船し、サンゴ礁に向かうシーニックセイルをお楽しみください。 11:00 | 「エル・メコ」リーフでのシュノーケリング カリブ海のカラフルな水中世界を探検しましょう。 （シュノーケリングは気象条件によります。年齢制限あり： 8～65歳、体調良好 ） 。
イスラ・ムヘレスのダウンタウンでの自由時間 活気ある通りを歩いたり、お土産を買いに行ったり、世界で最も美しいビーチでリラックスしたりと、自分のペースでイスラ・ムヘーレスの魅力を発見しましょう。
13:30｜ビーチクラブ＆ランチビュッフェ 快適なラウンジエリア、バリ式ベッド、一流のサービスを備えたアマゾナビーチクラブでプレミアムビーチクラブ体験をお楽しみいただけます。 ナチョス、パスタ、焼肉、シーフード、デザートなど、美味しいビュッフェをお楽しみください。 15:30 | カンクンへのセーリングバック プレミアムオープンバーサービス（ラム、ウォッカ、テキーラ、ビール、ジュース、ソーダ、カクテル）で船上でリラックス。 オプション: ビーチクラブでパドルボードやカヤックに挑戦。
マリーナセイルアウェイ到着＆往復送迎 マリーナ・アルバトロスで下船し、ホテルまでの送迎をお待ちしています。
ハイライト
含まれるもの
集合場所と時間
ピックアップ情報： •カンクンのホテルゾーン内のホテルからの送迎のみとなります。 Airbnbやホテルゾーン外の場所に宿泊する場合は、最寄りの集合場所を提供します。 • 正確なお迎え時間はツアー前日までに確定いたします。 時間はホテルの所在地によって異なりますので、お迎え予定時刻の10分前までにお越しください。 • ツアーの最後にホテルへの送迎が含まれています。 • ホテルがピックアップエリア内にない場合は、交通機関が利用できない、または追加料金がかかる場合があります。
旅行者の評価
重要情報
- 車いす対応
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 近くに公共交通機関があります
- 幼児は大人の膝の上に座る必要があります
- 送迎は車いす対応です
- すべてのエリアは車いす完全対応です
- 心血管疾患のある方にはおすすめしません
- あらゆる体力レベルの方に適しています
- アルコール飲料は18歳から大人専用。
- ドック料金とサンゴ礁保全費用$50米ドル/人
レビュー(21)
I was told transportation I called the day be sure 730 I got a message they weren't going to pick me up 2nd time my excursion was cancelled Not happy
Dear Customer, Thank you for your comments. Regarding your tour, we informed you in a timely manner that the activity had to be canceled due to weather conditions that were not suitable for operating safely. Our main priority is always the safety and well-being of our guests, and we would never expose our customers to unnecessary risks when weather conditions are unfavorable. We would also like to clarify that weather conditions are beyond our control. Weather in this region can change rapidly and unexpectedly, and we must strictly follow the instructions and safety regulations established by the maritime authorities. When authorities determine that conditions are not safe for navigation, we are required to suspend operations regardless of our intentions, always prioritizing the safety of our guests and crew. We understand that this situation may have caused inconvenience, and we appreciate your understanding. For this reason, we provided you with a full refund, as we clearly informed you that the activity could not be carried out under the existing weather conditions. Thank you for your understanding. Kind regards, Discovering Cancun
This is literally a scam. Whatever you pay to get to the dock, the group has a plan to scam you to pay an additional $50 per person after your driver has left and you are stranded. It is a fear tactic I've run into before in other countries. Thankfully I am no small man and I was able to get my wife and I to safety. You will be detained. Be prepared if you go to understand Spanish and procure a safe exit. I AM NOT JOKING.
Dear Guest, We are sincerely sorry that your experience did not meet your expectations. However, we must respectfully and categorically reject the allegations regarding scams, detention, or any situation that could compromise the safety or freedom of our guests. The additional charge you mentioned corresponds to mandatory port fees and maritime taxes established by local authorities and operators. These fees are clearly disclosed in multiple places before the activity takes place, including the "Included" and "Not Included" sections of the tour description, on the ticket/voucher you purchased, and again in the confirmation message sent prior to your tour. Therefore, these charges are neither hidden nor unexpected. Unfortunately, it appears that this information may have been overlooked, but it was provided in advance through all the standard communication channels available to our guests. Thousands of visitors participate in these activities every year safely and without incident. At no point are guests detained, threatened, stranded, or forced to make payments against their will. Any outstanding balance is communicated beforehand, and guests always have the right to accept or decline the service. We are particularly concerned by statements suggesting criminal conduct, as they are entirely false and do not reflect the reality of our operations or those of our authorized partners. Our company operates with transparency, professionalism, and full compliance with all applicable tourism and maritime regulations. We appreciate your feedback and remain available to review any specific concerns regarding your reservation. Sincerely, Discovering Cancun
We were initially unsure about taking this tour because we had considered visiting the island on our own by ferry. However, we decided to give this tour a try, and we are glad we did. One of the highlights was definitely the open bar on board. Being able to enjoy drinks while taking in the beautiful scenery made the experience even more enjoyable. The snorkeling was very good as well, although I would have liked it to last a little longer. I also enjoyed the beach club, which was a great place to relax and enjoy the island atmosphere. The island tour itself was somewhat short, but it gave us a great overview of the destination. In fact, the tour inspired us to return to the island on our own the next day. It helped us discover interesting places to visit and gave us a better idea of where we wanted to spend more time exploring. Overall, the experience was enjoyable, well organized, and definitely worth it. If you are considering visiting the island, this tour is a great way to get acquainted with it and decide what you would like to explore further.
This tour is absolutely worth it because it has everything you could ask for. From visiting the underwater museum to exploring a beautiful island, every part of the experience was amazing. One of my favorite moments was driving around the island in the golf cart. It was so much fun and gave us the opportunity to discover the island at our own pace. Something I really want to highlight is the buffet. During my stay in the Riviera Maya, I tried several buffets, and many of them were quite average. However, this buffet was one of the best I had. The food was delicious, fresh, and offered a great variety of options. I would also like to thank my tour advisor, Maria, who was incredibly attentive and helpful. Unfortunately, we were unable to make it to our original reservation time, but thanks to her assistance, we did not lose our booking and were able to join the second schedule instead. I truly appreciate her support and excellent customer service. You are going to love this experience. It is something you simply have to live for yourself!
We chose this tour because some people who had taken it before recommended it to us, and we’re really glad we did. Our waiter was very attentive the whole time and kept us well taken care of with drinks—you can have as many as you like. The buffet food was excellent; compared to other places where I ate in Mexico, it was the best I tried, so I give them a 10 in that regard. The beach club was a bit underwhelming, especially the sand underwater where there’s seagrass, but it’s still a great place to relax.
As a family, we had an excellent day, especially since the weather was very favorable. In the previous days, the weather had been bad, and we heard that the activity had even been canceled. I recommend choosing the second time slot, as on the way back you’ll get to enjoy a spectacular sunset. What my family enjoyed the most was the beach clubthe food is of great quality, and my kids had a lot of fun with the beach equipment available for them to play with. The snorkeling was fantastic. I do feel that the tour could be a bit longer to explore more of the island, as it felt like a short visit. However, it’s still avery good tour, and the drinks are definitely included throughout the entire experience.
The applied additional charges not clearly detailed. They cancel activities with no refund. Drinks were watered.
Dear customer, good morning. We would like to confirm that only the snorkeling activity was canceled due to adverse weather conditions, as the safety of our clients is always our top priority. However, the tour itself was carried out as scheduled. Due to this situation, more time was allocated to enjoy the remaining activities, such as the beach club and the time spent in Isla Mujeres. We sincerely regret any inconvenience this may have caused and truly appreciate your feedback. However, please note that a refund does not apply, as the service was provided. Thank you for your understanding. Kind regards.
The particular experience is not value for money Among the reasons are the exaggerated port authority docking fees,quality of food served at the beach club and unavailability of sun beds.
Bad experience mainly with transportation.
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the crew and their service onboard. However, we sincerely regret that your overall experience was affected by the transportation situation. Regarding the return transfer, our protocol requires guests to contact us directly to properly coordinate the drop-off service. This allows us to confirm the exact pickup time and location with the assigned driver and avoid any misunderstandings. Unfortunately, we did not receive a direct message from you to coordinate this process, which is essential to ensure a smooth return transfer. We truly apologize for any confusion this may have caused. Our intention is always to provide clear communication and reliable service from start to finish. We appreciate your comments, as they help us continue improving our coordination procedures. Kind regards,
Do not fall for the upgrade, it does nothing for you. They charge an extra $40 USD and there was the same amount of people on our catamaran as the non upgraded people. Same buffet food. Different beach area that was nothing special in comparison to the regular rate. The catamaran and crew were good. The island was run down and the food was poor to fair at best. Birds landing on open containers of food. Only eat food that was covered at all times. The beach furniture was very rundown. No running water in one of the women's bathrooms. The snorkeling was a joke. It was 20 minutes tops, with little time to even enjoy the experience. It is easy to get separated from your group and they will leave you if you aren't back. The small beach area of this "private" beach was overcrowded as several catamaran companies use the same beach access. Just an FYI, the downtown area for shopping is very busy and if you plan on buying any souvenirs, with the little time provided to do so, it would be very difficult. Save your money and do a different excursion.
