I never received the information on where to meet the guide to get the QR code or tour the Blue Mosque. We looked all around the Hagia Sophia for the white flag and saw no one. Two other tour guides were very helpful but we’re not able to get us inside the Hagia Sophia because we didn’t have the QR code. We got all the way to the turn style but we’re turned back. We finally gave up and in reviewing my email saw I could contact the tour operator, which I did. Gamze was happy to tell me that 35 other people found the meeting location. And she sent me a screen shot of the meeting information I received. I never received that information. I don’t know when it was sent or to what email but I did not get it. Earlier in the day we had skip the line tickets for the Cistern and were directed to the white flag but the guard at the end of the line. So we were looking for a white flag. We never got directions to look for the white flag by the Cistern either. I am going to challenge the purchase with my credit card provider. I did not received complete information. I have friends visiting and they reviewed my emails and they never found any information on the meeting location. And yes, I did check span.
F
fedemrt
September 20, 2026 · via Tripadvisor
Recommended especially for the Blue Mosque
Beautiful mosque, very well-done tour, and the guide was a very knowledgeable, kind, and friendly guy. It is a shame that you can see very little of Hagia Sophia.
事業者からの返答
Grazie mille per la sua bellissima recensione! Siamo felici che abbia apprezzato la visita alla Moschea Blu e la professionalità, la gentilezza e la simpatia della nostra guida.
Comprendiamo il suo dispiacere per le limitazioni della visita a Santa Sofia, che dipendono dalle attuali regole di accesso al monumento.
La ringraziamo per aver condiviso la sua esperienza e speriamo di darle nuovamente il benvenuto a Istanbul!
Cordiali saluti,
Gamze
D
Departure53845585331
July 24, 2026 · via Tripadvisor
practical
Booked the night before, no issues
事業者からの返答
Merci beaucoup pour votre avis ! Nous sommes ravis d'apprendre que, même avec une réservation effectuée la veille au soir, tout s'est déroulé parfaitement. Nous faisons toujours de notre mieux pour accueillir les réservations de dernière minute lorsque cela est possible. Ce fut un plaisir de vous recevoir et nous espérons avoir le plaisir de vous accueillir à nouveau en Turquie !
J
Jaclyn_F
July 9, 2026 · via Viator
Our guide was great, easy...
Our guide was great, easy to find in the AM and very knowledgeable! 10/10 would recommend to my friends!
事業者からの返答
Thank you so much for your wonderful review! We’re delighted to hear that you found your guide easily and enjoyed the experience. It’s great to know their knowledge and service made your tour memorable. Your recommendation means a lot to us. We hope to welcome you back to Türkiye for another unforgettable experience in the future!
M
muhammadiZ7662RA
May 3, 2026 · via Tripadvisor
Great Experience with Globex Travel
Took a tour with Globex Travel and honestly, it was a great experience. Everything was well organized, the guide was friendly and knowledgeable, and the whole trip felt smooth and enjoyable. Definitely worth it.
事業者からの返答
Thank you for your valuable feedback.
We are pleased to hear that you had a smooth and enjoyable experience with Globex Travel. Delivering well-organized tours with professional guides is our core standard, and it’s good to see this reflected in your experience.
We look forward to welcoming you again on your next visit.
Best regards.