The hamam was clean,staff attentive, we upgraded to a 60 minute medical massage which included a lymphatic drainage. Massage was excellent. Value for money. The spa is small and has the option of fish therapy also. Only downside was taxi was late picking us up and I had to chase them.
事業者からの返答
Thank you for your lovely feedback! We’re delighted you enjoyed the hamam, attentive service, and especially the medical massage. We sincerely apologize for the taxi delay and appreciate your understanding. We hope to welcome you back again soon!
8
867douglasa
May 13, 2026
Great relaxing experience
Easy booking experience, pick up and drop off. The sauna, steam room, scrub and massage were top notch. Options to upgrade whilst there but basic package was sufficient. Highly recommended.
事業者からの返答
Thank you so much for your lovely feedback. We’re happy you enjoyed the experience and found our service comfortable and relaxing. Hope to see you again soon.
K
Kenneth_A
November 29, 2025
Great experience and...
Great experience and would recommend all say long and it was my first time in a spa. Wonderful experience i slept like a baby when I got back to my hotel room
事業者からの返答
Thank you so much for your wonderful feedback!
We’re delighted to hear that you had such a great experience and that your first time at the spa was memorable. Knowing that you slept like a baby afterwards really made our day!
Your recommendation means a lot to us. We hope to welcome you back again soon for another relaxing experience
A
Amadou_D
October 19, 2025
Very disappointed care at the...
Very disappointed chain care and not professional to avoid, having the habit of coming to Turkey this service is not up to standard.
事業者からの返答
Merci pour votre retour.
Nous sommes sincèrement désolés que votre expérience n’ait pas été à la hauteur de vos attentes. Ce n’est certainement pas le niveau de service que nous souhaitons offrir.
Nous allons partager vos remarques avec notre équipe afin d’améliorer la qualité et l’attention portée à chaque client.
Nous espérons avoir l’occasion de vous accueillir à nouveau pour vous offrir une expérience bien meilleure.
U
Ureshni_R
October 11, 2025
Mediocre
We were a group of 15 and I made the booking based on the fact that they could handle 15. I was disappointed that we had to break our group into 5’s and they just did the baths with mixed couples .. this was uncomfortable for most of us. Furthermore they really did try to force us to pay the extra for longer massages. I guess I would have enjoyed it more if it was just couples or just ladies
事業者からの返答
Hi 😊
We actually talked with you on the phone before the tour and mentioned that the groups would be taken in 5’s, and you agreed to that. If it wasn’t okay for you, you could have canceled. Turkish baths are usually mixed everywhere.
Still, we’d really love to welcome you again another time!
A
Amandeep_K
October 5, 2025
Everything feels a bit...
Everything feels a bit rushed, except for the sauna and steam room. I had to finally exit because no one was coming. The hamam was nice but I have scrapes on my chest from it being a bit rough. The oil massage was interrupted by a man telling me I need to drain my lymph nodes and my back is too tight and I should get an 80 euro upgrade. After I said no thank you he brought the price down to 40 euros but I still said no. My massage lady continued on with the regular 20 minutes but then stopped to take a phone call 🙃
事業者からの返答
Thank you for your feedback. We’re sorry to hear that some parts of your experience felt rushed and that the massage was interrupted. Your comments are very helpful and will be shared with our team to improve our service.
We’re happy you still enjoyed the hammam overall and hope to welcome you again for a more relaxing experience next time. 🌿
Kind regards,
J
judith_B
September 29, 2025
Turkish experiences
Great experience amazing Turkish bath, they were very good at what they do, was very relaxing. Only thing I didn’t like was trying to sell you longer massages whilst your treatment is being done. Well worth the money we paid though
事業者からの返答
Thank you very much for your kind review! 🌸 We’re so happy to hear that you enjoyed the Turkish bath experience and felt relaxed. 🙏
We’re also glad that you felt it was worth the money. 💆♀️✨ We would be delighted to welcome you again!
P
Peter_H
September 12, 2025
Great time.
Memorable experience, staff were welcoming and pleasant throughout, the whole Turkish Bath and massage were excellent. We would highly recommend place.
事業者からの返答
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a memorable experience and enjoyed the Turkish Bath and massage. Our team will be so happy to know their friendliness made a difference. We truly appreciate your recommendation and would love to welcome you again soon! 🌸
J
Jenna_S
September 11, 2025
Overall a good...
Overall a good experience. It was well organized and everything ran smoothly. I felt very relaxed at the end. I was given optional add ons throughout the session, but didn’t feel pressured to accept any. My main feedback is to be 100% clear about the pick up arrangements. I waited at the hotel lobby expecting the driver to come to the pick up/drop off area, but they were waiting at the front gate. I think this made us slightly late.
事業者からの返答
Thank you so much for sharing your experience with us! We’re delighted that you enjoyed the tour, felt relaxed, and appreciated the smooth organization. Your note about the pickup is really helpful – thank you for pointing this out, we’ll make sure it’s clearer next time. We’d be very happy to see you again on one of our tours!
L
Lauren_P
August 29, 2025
Amazing
Brilliant spa. Hotel pick up and return was easy to arrange. Lovely clean spa. Didn’t try to push to sell more products (like we have experienced elsewhere previously) we had a teen and baby with us and everyone was very accommodating. The Turkish bath and oil massage that followed was amazing! Great customer service. We will definitely be back on our next visit to Turkey 🫶🏼
事業者からの返答
Thank you so much for your kind words!
We’re delighted to hear that you and your family enjoyed the spa experience and felt comfortable throughout your visit. It’s wonderful that the Turkish bath and oil massage were highlights for you. Our team will be very happy to know their efforts made your time special.
We look forward to welcoming you back on your next trip to Turkey! 🫶🏼
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