ハリファックス発プライベートペギーズコーブ灯台ツアー

Dear Judy, Thank you very much for taking the time to share your detailed feedback. We truly appreciate your kind words regarding our communication and coordination — it means a lot to us. We would like to respectfully clarify one important point for future readers: We do not operate large coaches or buses, and this was clearly communicated prior to the booking. Based on your group size of 28 guests, the arrangement of multiple comfortable passenger vans was discussed and confirmed in advance, as this is the standard and safest way we accommodate larger private groups. Our tours are intentionally designed as small-group, personalized experiences, rather than mass-market coach tours. This allows for flexibility, easier access to sites like Peggy’s Cove (where large buses often face parking and movement restrictions), and more individual attention from our local driver-guides. Regarding the time at Peggy’s Cove, the scheduled stop of approximately 50 minutes follows local traffic regulations, safety considerations, and the overall tour timeline agreed upon with the group leader. That said, we sincerely regret that you felt rushed and we take this feedback seriously as we continuously refine our tour pacing. As for the commentary, we work with several professional driver-guides, and while all are knowledgeable locals, presentation styles naturally vary. We will be sharing your feedback with our team to ensure more consistent engagement across all vehicles. We genuinely appreciate your honest review and are grateful you chose to explore Nova Scotia with us. We hope to have the opportunity to welcome you again in the future.

Dear Sharon, Thank you for sharing your feedback. Your tour was conducted by Claudio, one of our most experienced and friendly driver-guides, who usually receives excellent reviews for his knowledge and professionalism. We’re truly shocked and sorry to learn that you were disappointed with the experience. The vehicle used was a Lexus sedan, comfortable for up to 4 passengers, but we understand that seating can feel a bit tight when three adults are seated in the back. We sincerely apologize if this affected your comfort during the drive to Peggy’s Cove. We also regret the delay at the pickup point and any lack of introduction or communication that fell short of our standards. We appreciate your acknowledgment of Claudio’s historical insights, and we’ll ensure your comments are shared with him to improve the guest experience further. Your feedback is very valuable to us, and we truly hope you will consider touring with us again so we can provide you with the level of service we’re known for.

Dear Guest, I’m truly sorry to read about your experience and understand how disappointing that must have felt — especially when you were expecting a guided, informative tour. This is not the kind of experience we want any of our guests to have. That particular day, we were fully booked beyond capacity, and in trying to accommodate everyone, we made the mistake of outsourcing one tour to an external driver. Unfortunately, the guide assigned did not meet our standards of professionalism or storytelling that our guests normally enjoy and appreciate. That’s completely on us, and we take full responsibility. We’ve already taken steps to ensure this doesn’t happen again — from now on, all our tours are handled only by our certified in-house guides who love sharing Halifax’s stories and history with warmth and enthusiasm. Our sincere apologies again, and I truly hope you’ll consider giving us another chance to show you what is really about — authentic, engaging, and memorable experiences.

Thank you so much for your kind words! We’re delighted to hear you enjoyed your time at Peggy’s Cove and appreciated the history shared during the tour. It was a pleasure having you with us, and we hope to welcome you again on another Nova Scotia adventure!

Thank you so much for your wonderful review! We’re delighted to hear you had an awesome day and that Rizwan made your experience memorable. He truly enjoys making every tour special. We appreciate you choosing Travelportal Tours and hope to welcome you again on your next visit to Halifax!

Thank you so much for your kind review! We’re so glad you enjoyed your private tour and appreciated your guide’s knowledge and flexibility. Our goal is always to make each guest’s experience smooth, personalized, and memorable. We truly appreciate you choosing our tours and hope to welcome you again on your next visit to Halifax!

Thanks so much for the lovely review! We’re really glad to hear you had a great time with Aamir he’s a fantastic guide and takes a lot of pride in making guests feel comfortable and welcome. It’s always nice to hear you enjoyed learning about Halifax and the surrounding areas. Hope the rest of your travels go just as smoothly, and if you’re ever back in Nova Scotia, we’d love to show you around again!

Thank you so much for the lovely review! We’re so glad to hear that you had a great time exploring Halifax and that Tony made the experience even better. He’ll be happy to know his kindness and knowledge stood out. Hope to see you again someday!

Thank you so much Robert for your kind words! 😊 Glad you enjoyed the scenic drive and had time to explore Peggy’s Cove—definitely a must-see! Hope to welcome you again in the future!

Hi Sarah, Thank you so much for your lovely review! We’re really glad you and your family had a great time. It means a lot to us. We’d be happy to welcome you back anytime for another adventure!