Everything was arranged perfectly and the tour is like described. Great limo-driver and the guide did a great job.
Only downside is that you will become part of a huge mass of tourists.
事業者からの返答
Good morning! Thank you so much for the feedback.
As it's summertime, Halong Bay is in its high tourist season, which we cannot change. We're glad you still enjoyed your time on our cruise and hope you've made many memories!
We look forward to seeing you on future Vietnam trips!
D
David_L
March 6, 2026 · via Viator
A good guide essential for HaLong Bay day trip from Hanoi
HaLong Bay day trip is perfectly feasible and very enjoyable with spectacular scenary. However time is of essence and important all members of the group are disciplined in following the guide directions…our guide Minh very effective to ensure ALL members of the group followed his directions
事業者からの返答
Hello David!
Many thanks for taking the time to share your experience with us.
We're happy to know you enjoyed Halong Bay scenery and that our guide Minh is helpful on the trip.
We'd love to serve you again on future Vietnam adventures. Have a nice day!
D
Derek_W
October 16, 2025 · via Viator
Poor Duty of Care
I’m sure 99% of the people on this tour today had a good time however my wife unfortunately has caught a bug/fever and was visibly unwell on the tour. Not one tour guide came to check in on her throughout the afternoon and not one member of the boat staff did either. She spent over 1 hour lying down on the couches at the front of the boat covered with 2 towels to try & keep warm and no one came to check on her, offer her water or a wet cloth or help whatsoever. More concerned about looking after other guests. What is really concerning if there was a major health issue for anyone on the tour. We believe it is unsafe as no medical support or care was offered. The focus was around how much money we would spend and also leaving tips for staff. This feedback was shared with Fola Travel and they took action to try and make my wife’s trip back to the hotel more comfortable but unfortunately it doesn’t override the terrible duty of care shown to an ill passenger on their tour.
S
SwetaB7
April 28, 2025 · via Tripadvisor
Memorable Sunshine 9998 Cruise
Ms Elly was on board with us who was kind and helpful.She was joyful and made sure our experience on the boat memorable.
Thank you for this wonderful experience.
事業者からの返答
Hello Sweta B!
Thank you so much for taking the time to share your experience in Halong Bay with us!
We're glad our tour guide, Elly, was helpful and made your family vacation special.
We'd love to serve you and your family again on future trips. Have a fantastic week!
3
36ashikap
April 22, 2025 · via Tripadvisor
Halong bay
Amazing taken care of. Great staff. Shout out to Elly. Great customer service with smile. well done and keep up the great service.
事業者からの返答
Hi Ashika P!
Many thanks for the lovely words about our service. We always try to improve it day by day, and your praise is what motivates us to do it.
Again, thank you for sharing your Halong Bay family vacation with us. We hope to meet you again on future Vietnam adventures!
9
947amitw
April 19, 2025 · via Tripadvisor
Holiday
Amazing service and full of fun and enjoyment. Great hospitality Amazing views. Courteous and cheerful staff. Great day.
事業者からの返答
Hi Amit W! Thank you so much for traveling with us!
We're glad you and your family enjoyed the cruise and the beautiful view of Halong Bay.
Your positive words about our service and staff encourage us to improve even more in the future.
Again, many thanks for sharing this experience with us. We hope you all have a wonderful weekend!
I
I7323CXlisaj
April 18, 2025 · via Tripadvisor
Good
Elly and Sun cruise so friendly and good taste of food.and the price is not to expensive. Should back if visit hanoi again
事業者からの返答
Hi Lisa J!
We're happy you and your friends enjoyed the Halong Bay trip. Your positive words about our guides, food, and package price truly made our day!
We hope you have great fun in Vietnam, and we'd love to serve you again on future adventures!
2
280oliwiar
April 18, 2025 · via Tripadvisor
An incredible experience
We had an amazing time and the stuff was incredibly nice, especially Tom. We did some kayaking, cave exploring and sunbathing everything with incredible views. I recommend a lot 💕
事業者からの返答
Hello Oliwia R!
It's great to know you and your family had a good time in Halong Bay, especially with the outdoor activities like kayaking and cave exploring.
Halong Bay is a beautiful destination, and we hope we shared a good picture of it with you.
Again, thank you for traveling with us. We hope to see you again on future Vietnam trips!
M
majar833
April 18, 2025 · via Tripadvisor
Reallly recommended this trip
We have an amazing time and the service was incredible. The food was also delicious. Tom was really helpful and got a good personality. I would totally recommend this tour.
事業者からの返答
Hi Maja R!
Many thanks for sharing your experience in Halong Bay with us! We're glad you and your family enjoyed the trip, especially the food and tour guide.
We always try to improve our service, so your positive words encourage us a lot. We hope you have a fantastic vacation in Vietnam!
W
W1218PPdimitrisk
April 18, 2025 · via Tripadvisor
Sunny 99
Everything was perfect. Eli so kind and helpful with everyone . I strongly recomend this boatrip. An experience to remember
事業者からの返答
Hi Dimitris K!
Thanks so much for the kind words about our service and tour guide! We're happy to know you and your friends enjoyed the cruise and have a lovely experience in Halong Bay. Hope you all have a wonderful weekend, and we'd love to serve you on future trips!
