Fantastic day. Travelling was comfortable and clean. Tour guide was friendly, supportive and very capable of communicating with people from different back grounds
事業者からの返答
Thank you for your kind words! We’re delighted to hear you had a fantastic day and found the journey comfortable and enjoyable. It’s great to know your guide made you feel well looked after and communicated clearly with everyone. We truly appreciate your feedback and hope to see you again on another tour!
S
Susan_M
January 18, 2026 · via Viator
Good tour company. Glow worms were too "light".
Tata was great guide. Very professional and full of interesting information. The van was newer and comfortable. I wish we could have done more caves or the Abyss. The basic tour is too basic for such a long drive. Hobbiton is pretty amazing even for a non-Hobbitt friend.
事業者からの返答
Thank you for your honest and detailed feedback! We’re really happy to hear that Taka provided a professional and informative experience, and that you enjoyed the comfort of the vehicle. We appreciate your comments about the tour pace and cave options—this is valuable feedback and something we’ll continue to work on improving. It’s great to know that Hobbiton impressed even a non-Hobbit fan! We hope to welcome you again for a deeper cave adventure next time.
E
EsperanzaDTC
January 5, 2026 · via Tripadvisor
Excellent service
Excellent hobbiton and waitomo tour
Our guide and driver
TAKA Excellent very punctual, attentive and accessible
Loved the service
We recommend it to 100
事業者からの返答
Muchas gracias por tus amables palabras y por confiar en nosotros para tu tour a Hobbiton y Waitomo. Nos alegra mucho saber que TAKA pudo brindar un servicio puntual y atento que hizo tu experiencia inolvidable. ¡Esperamos acompañarte en futuras aventuras!
K
kasumio747
June 8, 2025 · via Tripadvisor
A very satisfying tour with a knowledgeable guide
I joined alone. At first, I was thinking of renting a car and going around on my own, but I'm really glad I joined this tour.
By listening to the explanations of the knowledgeable guides, I enjoyed the spots that I would have passed without realizing on my own with great interest. It was also very helpful to be able to communicate with the guide in Japanese.
At Waitomo Cave, your guide will take you inside the cave. We then spent a fantastic time viewing the clay fireflies in the tranquil cave.
Hobbit Village had read a novel and watched a movie a few years earlier, so he was thrilled to see himself in that world. The guide was so kind to help me take photos and I was able to take memorable photos even if I was alone.
Thank you for a great day!
Experience two of New Zealand's most iconic sights in one day on this luxurious tour. It was an experience I will never forget.
I made an application with the feeling that I had come all the way to New Zealand, but both Waitomo Cave and Hobbit Village were beyond my wildest imagination.
It was fantastic and truly beautiful to see the earth fireflies in a unique silence.
Hobbit Village is simply amazed by the world of Lord of the Rings that appears in the vast land. It was a beautiful place where you could cut anything out. I think even people who have never seen the movie will be able to fully enjoy it. The Japanese guide was very helpful because you can't tell the names of the characters or the scenes without watching the movie.
From Waitomo Caves to Hobbit Village, thanks to our guide who kept us occupied with his knowledge and easy-to-understand commentary! It's a tour I'd love to take when I go to New Zealand again.
I'm glad I asked you to visit the two major tourist destinations, Kavanaugh.
At first, I was thinking about having an English-speaking guide tour from another company, but at the end I asked for this Japanese-speaking guide. Actually, I couldn't keep up with the native English speed (though I'm just not very good at it) so I was really glad to ask for this guide.
I think I would have been very disappointed if I hadn't heard the explanation, especially in Hobbit Village, because I've seen all six LOTR films in cinemas. In addition, the clay fireflies are unfamiliar insects in Japan, so it is still recommended that you get a detailed explanation. I'm glad I went to both. I chose to participate alone, as I did.
The guide in charge was a kind person who could care for you in various ways and was relieved. Thank you for driving so long by our side as we slept. I would like to take this opportunity to thank you.
A big thank you to our amazing tour guide Take for an amazing day we feel like he went out of his way to make sure we all had a great time
事業者からの返答
Thank you so much for your kind review. Comments like these from our customers are a true motivation for Take. We would also be absolutely delighted if you reach out to Navi again when you visit New Zealand!
Y
yurikos319
February 25, 2025 · via Tripadvisor
I want to go on another tour.
I was guided from Waitomo Cave to Hobbiton by a Japanese guide with three members of my family and three other people (one of whom joined me halfway from Hobbiton).
The weather was nice, and both places were nicer than I expected. The explanation was very easy to understand and I was really glad to sign up for this tour. I was very happy to take a lot of photos!
On the way home, my daughter got sick and I asked her to drive me to my hotel and she was very worried and willing to give me a ride. That was a big help. Thank you very much. Thank you so much to one kind participant who stopped by to give us a quick ride.
We had Take as our guide and he did a wonderful job. He was very personable, informative and interactive on the drives to Waitomo Caves and Hobbiton, and made the trip better.
The glow worms are amazing but it was Hobbiton that blew us away. We expected it to be a neat experience because it was a movie set but the meticulous details, amazing gardens, beautiful landscapes, and helpful guides made it a fantastic experience. And the food options at the cafe were excellent. Highly recommend this tour!
事業者からの返答
Dear Domonique,
Thank you for your great review.
There are many Waitomo & Hobbiton tours from Auckland , so we are truly delighted that you chose to recommend ours.
It is an honor to hear that our guide Take’s storytelling and knowledge enriched your journey.
Hobbiton is incredibly well-crafted, and the new tour that allows visitors to step inside the houses, available from December 2024, has been receiving great reviews.
If you visit New Zealand again, please don’t hesitate to reach out to us!
Kind Regards,
team Navi
3
386Dawn
January 13, 2025 · via Tripadvisor
Great experience - fantastic guide!
Fantastic day. Wonderful guide - very knowledgeable, engaging and helpful. We arrived a little early and he was able to move up our tour times based on his relationships with both destinations. Long day but totally worth it. We loved it and would highly recommend!
事業者からの返答
Thank you so much for your great review! We're so happy to hear that you had a fantastic day and that our guide was able to meet your expectations. It’s great to know that the flexibility with the timing worked out well for you. Although it was a long day, we're glad it was worth it and that you had a memorable experience. we’d love to welcome you back for another great adventure. Thank you for your recommendation!
Kind Regards,
Team Navi
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