The guide had problems with the language and also in the sense that he repeated the same things several times.
事業者からの返答
Dear Patrizia_C,
Thank you for sharing your feedback. We regret that the guide’s communication did not meet your expectations and that the explanations felt repetitive. We understand how important clear and engaging commentary is to the overall tour experience. Your comments are valuable and will be reviewed as part of our ongoing efforts to improve service quality.
Regards,
Rosotravel Team
R
robert_r
October 1, 2025 · via Viator
Ronny was a great tour...
Ronny was a great tour guide. I did not realize I had actually scheduled a private tour, but Ronny made that experience great. We had a great time and he was so knowledgeable and accommodating. We saw some spectacular sights and he made the entire tour fun. We also visited several venues he pointed out along the way. Great experience and would definitely recommend him to anyone wanting a great tour.
事業者からの返答
Thank you for sharing your experience! We’re delighted to hear that Ronny made your private tour so enjoyable and memorable. It’s wonderful that his knowledge, friendliness, and guidance added so much to your visit. We appreciate your recommendation and hope to welcome you on another tour in the future!
C
Carmen_L
August 26, 2025 · via Viator
Bad experience
Very bad experience, we went to the meeting point and the guide was not presented, we waited, we wrote and nothing....by the time they answered we had already resolved on our own taking a tourist bus.....we had the limited time because we were traveling later to Québec..., I hope Viator minimum refund without problems.
事業者からの返答
Dear Carmen,
We are very sorry for what happened and sincerely regret that you were not able to meet with the guide at the meeting point. We completely understand your frustration, especially with your limited time before traveling on to Quebec.
Once again, we apologize for the inconvenience and hope we can provide you with a much better experience in the future.
Best regards,
RosoTravel Team
C
Cindy_M
August 2, 2025 · via Viator
The history of Old Mnntreals Architecture
I do recommend this tour, for its history of the Old City, buildings, and lifestyles; the stories we heard were wonderful, and I would never have learned the same from reading a book.
事業者からの返答
Thank you so much for your kind words!
We’re thrilled to hear that you enjoyed learning about Old Montreal’s history, architecture, and lifestyle. Our guides love sharing stories that bring the city to life, and it’s wonderful to know that it made such a positive impact on your visit.
We hope to welcome you again on another Rosotravel tour soon!
Best regards,
Rosotravel Team
L
Lisa_S
June 12, 2025 · via Viator
Great tour with Andre...
Great tour with Andre through old Montreal. Recommended for anyone visiting the city, good history and context!
事業者からの返答
Dear Lisa,
Thank you for your kind words! We’re thrilled to hear you enjoyed your tour with Andre and found the history and context engaging. It was a pleasure showing you the highlights of Old Montreal, and we hope to welcome you on another tour soon!
Best regards,
Rosotravel Team
Montrealの類似ツアーを比較
最安値: The Original Old Montréal Walking Tour by Guidatour — $25
最高評価: Old Montreal Walking Tour | Small Group (Max 10) | by MTL Detours — 4.9 (2,643 件のレビュー)
最短: Old Montreal Walking Tour | Small Group (Max 10) | by MTL Detours — 2 時間
