Worst best trip the waterfall is stunning its a long drive for a 5 min push in a boat got very wet enjoyed it just was such a anti climax every thing is expensive food place taken to was shocking 130mad =£10 each (cash only) for 10 stone cold chips and 3 tinny and i mean kid portion chicken skews and some stale bread glad had some cash otherwise could have been awkward needed to pay every time u wanted to pee or any thing else was more lol yep they lit only gave u bog roll if u told them what u was going toilit for bus pick up I say seats are cramped for a 3 hour bus ride when u stop people are begging for money some more aggressive then others overall great waterfall proper was not worth 6 hour round trip for and food definitely not worth the money
事業者からの返答
Thank you for your honest and detailed feedback. We're glad you found the waterfall stunning, but we're truly sorry the rest of the experience fell short—the 5-minute boat ride feeling like an anti-climax, the overpriced and disappointing food, the constant charges for basic facilities, the cramped bus seats, and the aggressive begging. This isn't the experience we want to deliver, and we'll review the restaurant, pricing transparency, and transport comfort with our team. Your feedback is valuable—thank you for sharing it, and we hope to offer you a much better experience in the future.
Q
Q1114GQdonnah
September 22, 2026
Great day out
The driver and guide were very friendly and catered for all our needs. Pick up was easy. Tour was excellent value for money. We really enjoyed the boat ride and lunch. Your guide was amazing as were all involved. Would definitely recommend this tour.
Thanks Donna and Sue
事業者からの返答
Thank you so much, Donna and Sue! We're delighted that your driver and guide were so friendly and attentive, that pickup was easy, and that the tour was excellent value for money. It's wonderful that you really enjoyed the boat ride and lunch, and that everyone involved made the day so amazing. Your high recommendation means the world—hope to welcome you back soon!
M
mounae868
September 20, 2026
Ouzoud
We took the trip to Ouzoud as a family and it was a wonderful experience. Everything was very well organized and we loved the place.
Our guide, Yassine, was very kind, fun, and attentive; he made the trip even more pleasant and enjoyable. The driver was also very punctual and helpful throughout the entire tour. The local guide was also very good and explained everything to us in a very interesting way.
The food was good and, in general, everything went very well. We totally recommend this excursion for families! Thank you very much for everything and, especially, to Yassine for making us enjoy the trip so much. 😊
事業者からの返答
¡Muchísimas gracias por su maravilloso comentario! Nos alegra que la excursión a Ouzoud en familia haya sido una experiencia estupenda y que Yassine haya hecho el viaje tan agradable, ameno y divertido con su amabilidad y atención. El conductor y el guía local también serán elogiados por su puntualidad, servicio y explicaciones interesantes. Nos encanta que la comida y la organización hayan estado a la altura. ¡Su recomendación total en familia nos llena de orgullo! Gracias a ustedes, y especialmente a Yassine. ¡Esperamos verles de nuevo pronto! 😊
A
anthonycM6394KD
September 20, 2026
Great views and a short but entertaining boat ride
The walk to the waterfall starts at the top and you make your way down, so bring appropriate footwear. From there, you can get on one of the boats which is somehow rowed by a single man! Ours had a sense of humour, taking us right to the base of the waterfall where we got pretty wet which we found quite funny. Maybe skip the boat ride though if you're the type to get upset over being touched by a bit of water! He definitely earned a tip from us though.
We would recommend to purchase the included lunch unless you are bringing your own. There are a number of restaurants at the waterfall though, so you can choose where you want to eat if you opt not to.
There are some monkeys too and people offering you various foods to give them. Obviously, not for free.
事業者からの返答
Thank you so much for this fun and helpful review! We're delighted you enjoyed the great views and the entertaining boat ride—getting splashed at the base of the waterfall sounds like a memorable (and funny!) moment. Your practical tips about footwear, the lunch option, restaurant choices, and the monkeys are incredibly useful for future travellers. Hope to welcome you back soon!
A
A4623VVlucass
September 20, 2026
Super day trip
Super day trip, everything very well planned!
Pickup from Airbnb or hotel included!
事業者からの返答
Vielen Dank für Ihre tolle Rückmeldung! Es freut uns sehr, dass der Tagestrip super war und alles so gut geplant wurde – inklusive Abholung vom Airbnb oder Hotel. Wir hoffen, Sie bald wieder begrüßen zu dürfen!
T
Traveler55762348868
September 19, 2026
Very good
The experience was very pleasent. Both Amin and the local guide Hussein were very nice with us along the journey.
1人が参考になったと回答
事業者からの返答
Thank you so much! We're delighted that Amin and Hussein made your Ouzoud Waterfalls journey so pleasant and enjoyable. Hope to welcome you back soon!
O
orlandom821
September 18, 2026
Not a bad experience
It was fine but bit far to get there so took to long of a road trip, but waterfalls are stunning.
事業者からの返答
Thank you for your feedback! We're glad you found the waterfalls stunning, though we understand the long road trip can feel tiring. It's a fair point—the distance is significant, and we appreciate you sharing your experience. Hope to welcome you back for another adventure!
S
simonesA2618AI
September 16, 2026
Very dynamic trip!⭐️⭐️⭐️⭐️⭐️
Our experience today was very lively. The driver knew how to create a very pleasant atmosphere. If I return, I recommend this agency. Thanks to the team!
事業者からの返答
¡Muchísimas gracias! Nos alegra que el viaje haya sido tan dinámico y que el conductor haya creado un ambiente tan agradable. Su recomendación nos llena de orgullo. ¡Esperamos verles de nuevo pronto! Gracias al equipo y a ustedes. ⭐️⭐️⭐️⭐️⭐️
K
kerry_h
September 16, 2026
No air conditioning on bus!!!
The waterfalls are beautiful when you get there however, we had a 3 hour minibus ride each way, with no air conditioning on the bus. Apparently it was broken 🤔. This bit of the journey was horrendous as it was 44 degrees on the day we went. I asked when I was getting on the bus had they air conditioning as I had my doubts from the appearance of the bus. The guide said yes otherwise our group of 4 would have not gone on the trip. A 6 hour trip in 44 degree heat was very unhealthy and there was a child on the bus also. Very disappointed as the tour is advertised as having an air conditioned bus!! Beware travellers.
事業者からの返答
Thank you for your honest feedback, and we're truly sorry about this experience. No air conditioning on a 3-hour journey in 44°C heat is unacceptable and potentially dangerous—especially with a child on board. We also take very seriously that you were told the AC was working when it wasn't. We're investigating this immediately with our transport provider to ensure vehicles match what is advertised and that this never happens again. We appreciate you warning other travellers and hope to offer you a much safer, more comfortable experience in the future.
M
madeleinec907
September 15, 2026
Excursion to Ouarzazate
⭐⭐⭐⭐⭐ An exceptional experience!
We spent a truly magnificent day during our outing to Ouarzazate, and that was in large part thanks to our guide Yassine NW.
Yassine is a wonderful guide: friendly, funny, kind, and very attentive. He made us laugh during the entire trip, both on the way there and on the way back! Very accommodating regarding breaks, he knew how to adapt to our wishes and helped us discover magnificent places, notably the kasbahs. The detour into the mountains was simply exceptional!
A big thank you also to Mustapha, our driver, who was adorable, very friendly, and just as accommodating.
Frankly, without Yassine, this outing would not have been the same. He is a very beautiful person, and we will keep an unforgettable memory of this day.
An experience that we highly recommend and that we would repeat with great pleasure! ❤️
Madeleine
事業者からの返答
Merci infiniment, Madeleine, pour ce retour si chaleureux et enthousiaste ! Nous sommes ravis que Yassine NW ait rendu cette journée à Ouarzazate si magnifique et inoubliable avec son humour, sa bienveillance et son écoute. Mustapha sera également très touché par vos mots. C'est merveilleux que le détour dans les montagnes et les kasbahs vous aient autant marqués. Votre recommandation vivement appuyée et votre envie de renouveler l'expérience nous touchent énormément. À très bientôt pour une nouvelle aventure ! ❤️
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