Best tour ever! Saw jumpy whales, waving, dives. Loved it! Alesso, Blanca and Laura were amazing! Super recommended!
事業者からの返答
Thank you for your fantastic review! We're thrilled to hear that you had such an amazing experience and were lucky enough to see whales breaching, diving, and tail-slapping. We'll be sure to pass your kind words on to Alessio, Blanca, and Laura, who will be delighted to hear them. Thank you for the recommendation, and we hope to welcome you onboard again soon!
M
mizstarshine0
January 1, 2026 · via Tripadvisor
Would not recommend
A great and enthusiastic host, however the offerings were bad for the money. One would assume there would be a dj or a live band ? Some complimentary bar snacks maybe? All in all, not a very memorable trip with much effort
事業者からの返答
Thank you for taking the time to write us a review. We truly appreciate your feedback, and your comments will be taken into consideration as we continue to improve our future tours.
We would like to clarify that our company operates family-friendly tours, and on many occasions, we have children on board. For this reason, our New Year’s Eve cruise is designed as a relaxed sightseeing experience rather than a party cruise, which is why we do not offer DJs, live bands, or party-style entertainment.
We’re glad to hear that you enjoyed the enthusiasm of our host, and thank you again for sharing your perspective.
S
stephenm233
March 30, 2025 · via Tripadvisor
Book now, why are you waiting?
We looked at various new year's eve fireworks cruise offerings and decided on Special Tours. Was the best decision!! It was easy to locate and embarkation was smooth and orderly. The cruise took us out into the bay offering us a fantastic view back to Reykjavik and all the fireworks for as far as the eyes can see. There were many "wows" coming from the mouths of the passengers. The complimentary champagne at midnight could have been a bit more organized,but you just push your way up to the bar counter to get your glass. I ordered New Years Eve horns, blowers, masks in the USA before arriving. It was the excitement of the ship as we passed around these party favors for strangers to share. A lady from Britian said, "Look, he's passing out hooters"....I am still laughing at that accent, saying that so refined. We had an absolute blast and already booked for December 31, 2025!!!
事業者からの返答
Thanks for the review and feedback and, most of all, for leveling up the party!! Glad to hear you've figured out the famous Icelandic 'queue', sometimes referred to as a "chaos".
We look forward for another round this upcoming New Years Eve!
F
FiG35
January 12, 2025 · via Tripadvisor
Fantastic way to experience Reykjavic & to bring in a New Year!!
Great way to spend New Years Eve and great view of Reykjavik's skyline, which was even more special with all the fireworks & then we also saw the northern lights!
Glass of champagne just made this experience perfect - thank you!!
事業者からの返答
Thanks for the review! We're thrilled that you spent the NYE on our cruise! this year was extra special with shining aurora as well as the fireworks bonanza in Reykjavík :)
R
Rachel F
January 1, 2025 · via Tripadvisor
Save your money and go to the lake instead
I expected the boat to be decorated but it was a boat used for Shark Watching trips. The staff were lovely but there wasn’t really a party atmosphere. I think it’s advertised inaccurately by TUI. A champagne cruise gives you a different expectation. I would suggest to save your money and go to the frozen lake to watch the fireworks instead. Remember to book early if you want to eat out on New Year’s Eve.
事業者からの返答
Thank you for your feedback, Rachel.
We will inspect how the cruise is advertised on various platforms for next year. The cruise is meant to be family friendly, not a party cruise and was considered a great success this year. I hope you otherwise had a great time in Iceland and enjoyed your New Years Eve"
K
Korie_T
January 2, 2024 · via Viator
It Wasn't a Cruise
This was advertised as a cruise to watch the fireworks on New Year's Eve. While we did board a boat, and we did see fireworks, it wasn't a cruise. We stayed in the same spot for the first 75 minutes of the 90 minute event. With 15 minutes to go, we took a little spin in the boat. It was a major letdown and should not be advertised as a cruise.
事業者からの返答
Thank you for the feedback Korie_T! We’re delighted that you got to see the fireworks from the bay but otherwise sad to hear the tour did not meet your expectations. We did promise a spectacle cruise into the Faxaflói Bay, intending to get the best view of the fireworks display over the city, which happens to be not very far from the harbor leading to less sailing and more floating and, perhaps, less deserving of being called a cruise but alas, we were lost for words. We will endeavor to be clearer in the future.
K
Katy_M
January 1, 2024 · via Viator
Amazing Fireworks
The boat travelled a very shirt distance out and then was stationary, and the commentary by the attendant was hard to hear as his WiFi connection kept breaking. But the fireworks themselves were spectacular and we were given real champagne so it was overall not bad.
事業者からの返答
Thanks for the feedback and the kind words Katy_M!
We’re happy that you enjoyed the view and the champagne and we hope you enjoyed your New Years Eve in Reykjavík to it’s fullest! It’s a short distance to sail for the best location to witness the infamous NYE fireworks in Reykjavík from the harbor. The WIFI issue had not been noted before, we will look into it – thank you for bringing it to our attention.
E
EAM4122
January 2, 2023 · via Tripadvisor
A brilliant experience for New Year’s Eve!
Everything was exactly as described and the boat east to find, the view over Reykjavík with all the new year fireworks was an unforgettable experience and I couldn’t recommend enough!
Just make sure to wrap up warm if you want to watch from the top deck and get there early if you want a seat inside!
K
Kristin_C
January 1, 2023 · via Viator
Great way to bring in the New Year!
Memorable 2022/2023. Being on deck with the elements during the display was fantastic! Commentator very funny and staff friendly;)
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dieter T
January 1, 2020 · via Tripadvisor
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事業者からの返答
Dear Dieter,
We're very sorry that you did not enjoy your experience with us - I'm afraid that Google Translate was not able to successfully translate your message, so we're not exactly sure what your comments are. If you'd like to send us an email we are always glad to receive feedback on ways we can improve our service for our passengers. Our email is info@specialtours.is.
Kind regards,
Special Tours Crew
