On the positive side, our guide was friendly and full of information about Costa Rican history and of traditional food and drink. But on the negative, the tour was a major disappointment and nothing like it was advertised. Initially we sat in a restaurant for one hour, sharing two appetizers and some small traditional drinks. Next we moved to a second restaurant where we sat for another hour and shared one appetizer and six tiny one ounce beers. That’s it!! We were finished. No street food. No vendors. No huge variety of Costa Rican street food. Although it was scheduled for 3 hours, we were done in 2 and good bye. When I booked this street food crawl, I was told that if the weather was a factor, my money would be refunded or the tour would be rescheduled. It did rain one hour before the tour briefly, but she said the tour would continue. Then while leaving the first restaurant, we were told that the park was a little wet and muddy so we wouldn’t see the street food vendors and headed toward the second restaurant. I felt that I definitely didn’t get what was advertised or what I paid for. If that brief shower was enough to cancel all that was advertised, I should have been refunded or rescheduled. I was very disappointed with this experience.
Thank you for sharing your feedback. We're pleased you enjoyed your guide and the cultural insights shared throughout the experience. Unfortunately, unexpected weather affected the availability of several street vendors, so the itinerary had to be adjusted for the safety and comfort of the group. While we always do our best to deliver the complete experience, some circumstances are beyond our control. As a gesture of goodwill, we'd be happy to offer you a partial refund. Please contact our customer service team and we'll be glad to arrange it for you. Thank you for your understanding, and we hope to welcome you again in the future. Cheers! Maira from Cook in Fiesta
