Just been to Disneyland Paris.
We paid 650 British pounds for two parks two days.
The parks are extremely busy .
You literally spend 90% of your time in queues.
Simply, rides could break after waiting in the queue for 1 hour , no apology, no compensation.
If you enjoy standing in queues and happy to pay lot of money for this experience, then this is the right place to go.
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893alexandrb
September 23, 2026
Not so bad
Overall everything is fine, but the prices are inflated on literally everything and the queues are almost always 50-60 minutes.
R
Reighton33
September 21, 2026
Long waiting times
Need to be early, exceptionally long queues especially Thunder Mountain 1.5 hours then broke had to leave and 2nd day broke again, could be a lot more organised, can buy a fast track ticket but that is an extra 120 Euros each a day. Very expensive place. Loved walking round the parks lots to do but the queue for them is such low bg waiting times.
事業者からの返答
Dear guest,
Thank you for visiting the Disneyland Park and sharing a review of your time with us.
I am deeply sorry to hear about your experience regarding Big Thunder Mountain. We always do our best to complete maintenance work as quickly as possible so that you can enjoy as many attractions as possible.
Your feedback is important to us. The points you raised have been shared with the dedicated teams, so that we can continuously strive for improvement.
We hope that you made a lot of magical memories and would be delighted if you decide to visit us again.
Kind regards,
Hayley
Disneyland® Paris - Guest Experience Team
L
LorraineR548
September 20, 2026
Great 3 day trip including performing at Disneyland Paris
We had a 3 day, 2 night ticket. 20-22 august as part of a dance group performing at Disney. 3 adults and a 16 year old. We stayed at Santa Fe hotel which was about a 20 minute walk from the park, along a river, walking past other hotels. At night there are lights and it felt safe.
The parks were busy, but not as busy as the Florida parks in August! There was a bit of construction going on, which was quite visible, but in usual Disney style it was hidden to some extent. The rides were great and magic hour was on offer at the start of the day - however we only tried to use it on the last day and 3 of the 4 tickets didn't work so we spent the magic hour queueing for customer services - but the tickets were reset and we were given a lightening lane to a ride of our choice!
Ratatouille broke down and we asked for a lightening lane pass for when it was open again which was great - they were not giving them out so do ask if a ride is closed when you have queued.
Both parks had great evening fireworks, definitely worth staying for.
3 days is enough if you are happy to walk a lot - 30,000 steps on one day - but we went on every ride we wanted too (we missed out the younger children rides). There is lots to look at.
We had a birthday whilst out there so made sure we got a badge when we checked in at the hotel.
We used some of the food trucks, all the food and drinks from them was lovely. We ate at PYM Kitchen - it wasn't that enjoyable - very busy- cattle market style, drinks were not refillable, it felt like a cheap money maker rather than Disney quality. We also ate at Billy Bobs buffet a nicer environment than PYM, but both have confirmed I do not like buffet restaurants! However the Sante Fe Buffet Breakfast is busy to get into from about 7.45am, but once in the huge canteen it was OK and not too crowded. A good selection pastries, fruit, eggs, bacon, yogurts and Mickey waffles. Plenty of drinks stations for hot and cold drinks.
I would recommend a 3 day break - if you can stay an extra night do it as then you have chance to get 3 full days. Although we walked a lot, it wasn't too busy, it was fun and the whole family loved it. And if you have a child performing there, well that is the cherry on top of the whole trip, if you don't go and see the performances anyway!
A
aliciagR4709GH
September 19, 2026
Disneyland Paris
Three families of us spent several days in both parks and it was an incredible experience for children and adults. I have to highlight the worker María Araceli (who was in the World of Frozen area) for her professionalism, kindness, empathy and dedication that she had with us, we will always be very grateful to her, thank you very much for everything María Araceli.
From Cádiz and Seville we send you a big hug.
A
AgustinSainz
September 16, 2026
A magical experience
An unforgettable experience for the whole family at Disneyland Paris! The atmosphere is pure magic, the service is excellent, and everything is designed to be enjoyed to the fullest from the very first moment. The quality of the food and the impeccable service exceeded our expectations. We left delighted and the children were fascinated. 100% recommended to add even more charm to the trip!
G
Getaway26535208519
September 15, 2026
MARVELOUS
We would return 1 day later for another one. Incredible Experience
M
marieno_llea493
September 14, 2026
Disappointing weekend for our daughters who were celebrating their 18th birthdays
Two days for the 18th birthdays of our daughter and her friend, both of whom were sick. A nightmare regarding the crowds; I have been going to the park since it opened but I have never seen so many people, the park had "full" posted at the entrance. Our daughter has a priority pass and fortunately so, because despite that, some attractions still had a 30-minute wait... oops, when the pass is meant for a disabled person who cannot wait! We also had a few attractions that broke down, very frustrating. A huge negative point was also the shuttles to get back to the hotel. We were at the Explorer hotel for the first time but also the last. Plenty of shuttles for the Disney hotels but for the "associates" we waited 45 minutes and we finally had to take a taxi (30€ for 6) because our two sick daughters could not take it anymore. Plus, every shuttle is so crowded that it is sometimes impossible to get on, and with our two wheelchairs, it was guaranteed trouble, enough to start the day with a very bad experience! For the Explorer hotel, the room was not bad, apart from the carpet on the floor with multiple stains and a bathtub for taking a shower, not practical at all. Very basic breakfast, in a very noisy room. We had an issue with the parking, which is normally free, that charged us 9e because we had not received the appropriate ticket during our check-in! Fortunately, it was finally refunded to us by the hotel after discussion.
事業者からの返答
Bonjour,
Merci d’avoir pris le temps de partager votre retour d’expérience.
Nous sommes sincèrement désolés d’apprendre que ce séjour, organisé pour célébrer les 18 ans de votre fille et de son amie, n’a pas répondu à vos attentes.
Nous regrettons les désagréments rencontrés durant votre visite, notamment l’affluence importante dans les parcs, les interruptions temporaires de certaines attractions ainsi que les difficultés liées aux transports vers votre hôtel.
Concernant la carte de priorité, celle-ci permet d’accéder à des files d’attente adaptées, mais selon l’affluence et les conditions d’exploitation des attractions, un temps d’attente peut parfois subsister. Nous sommes néanmoins navrés si cette expérience n’a pas été à la hauteur de vos attentes.
Nous prenons également bonne note de vos remarques concernant les navettes de l’hôtel, le confort de la chambre, les conditions du petit-déjeuner ainsi que l’incident relatif au parking. Bien que ces prestations relèvent de la gestion de l’hôtel partenaire, nous comprenons l’impact qu’elles ont eu sur votre séjour global.
Vos commentaires sont précieux et nous permettent d’identifier les points sur lesquels nous devons continuer à progresser afin d’offrir la meilleure expérience possible à nos visiteurs.
Nous espérons avoir l’opportunité de vous accueillir de nouveau et de vous faire vivre une expérience plus conforme à la magie que vous attendiez.
Bien cordialement,
Gabriel
Disneyland® Paris - Service Expérience Client
S
singolopasso
September 13, 2026
A nice experience, but the price/quality ratio can improve
Disneyland Paris is certainly a place suitable for kids of all ages and for families. The atmosphere is the real strong point: meeting the Disney characters, walking through the park areas and experiencing that air of magic make the vacation truly pleasant.
The shows are very beautiful and the midnight fireworks are absolutely not to be missed, a truly evocative moment that completes the day.
However, there are some aspects that leave one a bit perplexed, especially considering the price. The costs, particularly those for eating inside the park, are quite high. Also, some attractions do not always seem to live up to expectations: several structures and sets show quite clearly the signs of time and would need more maintenance and renovation.
Overall, it was still a nice vacation, because the atmosphere and the Disney magic manage to compensate for many of the critical issues. It is undoubtedly the kingdom of fun, but considering how much you pay to live this experience, one would expect something more in terms of quality, care, and maintenance.
A nice experience, but with definitely significant room for improvement.
S
sylvier491
September 13, 2026
Way too expensive
Way too expensive for enormous wait times. The app does not show the correct wait times for the attractions, so you often spend much more time than indicated. The food options are also way too expensive for the quality. In short, choose another park that is more affordable and has better service offerings.
事業者からの返答
Bonjour Sylvie,
Merci d’avoir pris le temps de partager votre avis sur notre Parc.
Nous regrettons votre ressenti concernant les temps d’attente et les informations affichées dans l’application. Les temps indiqués sont des estimations mises à jour régulièrement en fonction des données disponibles, mais ils peuvent parfois varier en raison de circonstances opérationnelles ou de changements de fréquentation en temps réel.
Nous prenons également bonne note de vos remarques concernant l’offre de restauration. Nous nous efforçons de proposer une variété d’options adaptées à différents goûts et budgets, et vos commentaires sont précieux pour nous aider à améliorer continuellement nos services.
Nous espérons toutefois que nous aurons le plaisir de vous accueillir à nouveau très prochainement afin que vous ne restiez pas sur cet avis mitigé.
Cordialement,
Matilda
Disneyland® Paris - Service Expérience Client
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