Great time with Fury, time details on trip advisor did not match excursion duration
The excursion itself was 10/10 loved, enjoyed, will do again, will recommend to friends.
For trip advisor I don’t know if id book through this site again because the details of the excursions were slightly off. Especially with timing/duration of the excursion, and it was nerve wracking for my friends and I. However lesson learned for future experiences, double check details with company booked under do not trust that the details and entirely accurate.
M
Mrsevil22
September 7, 2026 · via Tripadvisor
Weathering the Storm
Caleb and Xio were great staff members and made the experience amazing especially during torrential rains and storms. Caleb is genuine and has a great personality and interaction with tourists. I can’t say enough great things about him. The captain of the boat on the other hand is another story. We faced lightning strikes and thunder surrounding us with rain coming in the boat from all directions. If was safe at the bar serving pop! If you were not near the bar seeking protection you could not have heard him say we’ll give this 15 minutes to see if this clears or even genture if he calls this the dollar sign for losing money. He never communicated over a microphone what was going on at any point in time. One next to me was terrified because of the lightning strikes. In 30 minutes the storm did pass but parasailing was cancelled as lightning strikes were in the distance. The staff was amazing but the captain leading the ship was a terrible communicator.
G
Guide67558730987
August 24, 2026 · via Tripadvisor
Fabulous birthday
Parasailing was so much fun that was my favorite part. The crew was fabulous. Everybody on the boat was so kind and wonderful. I had the best time and I would do it again in a minute.
N
nicolebA8492LI
August 23, 2026 · via Tripadvisor
Great family fun!
Great time with the family! I highly recommend it. Staff was great and accommodating. My son is 8 and ended up not enjoying the jet skiing, they were totally understanding and let us come back and go change to the adventure park (slides and obstacles in the water). Family friendly for sure.
P
Paulyn_S
August 18, 2026 · via Viator
Had an amazing time on...
Had an amazing time on this excursion. The crew was wonderful, they took very good care of us and focused on our safety while making sure we had fun. I would definitely book with them again!
A
Andrea C
August 6, 2026 · via Tripadvisor
So much to do and just the right amount of time to do it
Without a doubt, the best day we had. It's also the best bang for your buck. We were able to do so many activities and it was awesome! Every crew member was professional but the vibe was chill. The whole family had a blast (and felt safe and relaxed.) We saw dolphins, a turtle, tons of fish and 2 of my sons swear they saw a shark and a barracuda while snorkeling. Highly recommend going with this company for any of your water sport adventures!
L
Laurie O
July 3, 2026 · via Tripadvisor
Family fun for beginners
Overall, we had a great day with Fury and would recommend this excursion to families looking for a fun day on the water.
To be honest, our first impression wasn’t the best due to the personalities and communication style of a couple of crew members (the younger man running the jet skis and the younger woman coordinating the banana boat). At times they came across as a bit harsh. That said, I also understand that working with tourists all day in the Florida heat has to be exhausting, so I can appreciate that it’s not an easy job.
Thankfully, Riley (a newer crew member), Dana, Captain Wade, and the parasailing crew completely turned the experience around. They were genuinely friendly, checked on everyone throughout the trip, made sure families stayed hydrated, and created a welcoming atmosphere. Their customer service made a huge difference and is what we’ll remember most.
Our kids had an amazing time, and their absolute favorite activity was the parasailing. It was definitely the highlight of the day!
The only activity that fell a little short for us was the jet ski portion. If you’ve never ridden a jet ski before, it’s a nice introduction. However, if you’ve done guided jet ski excursions elsewhere (we previously did one in the Bahamas), don’t expect a tour. You spend about 12 minutes riding in a large circle rather than exploring the area. Personally, I would have preferred a guided ride or scenic tour, but it wasn’t a deal breaker and didn’t take away from our overall enjoyment of the excursion.
Overall, we had a memorable day, and the outstanding service from Riley, Dana, Captain Wade, and the parasailing crew made this a fun experience for our family.
J
Jennifer_W
July 3, 2026 · via Viator
All Day Fun!!!
The crew was very friendly and helpful all day. The activities were awesome!! My family had a great time!! Definitely recommend this excursion for a day full of fun in the sun!
F
Franchesca_A
June 30, 2026 · via Viator
Absolutely amazing!!!...
Absolutely amazing!!! Such a good value. Kids had a blast! Us adults had fun too. They provided sunblock, snacks, water, adult beverages after all the motorized activities were done.
T
trozo50
June 28, 2026 · via Tripadvisor
Terrible communication
Our experience was extremely disappointing.
We booked this excursion online for a group of seven kids and adults. During the booking process, we clearly provided the ages of all the children, including 16-year-olds, 13-year-olds, and younger children. At no point were we told that a notarized authorization from the parents would be required for the minors. This requirement was also not clearly stated during the online booking process.
The only information we found was that minors operating jet skis needed a parent present—which they were. We drove an hour and a half to get there, paid for gas and parking, and only upon arrival were we told that the children could not participate without notarized documents. As a result, our entire trip was ruined.
What was most frustrating was the complete lack of effort to find a solution or acknowledge the inconvenience and expense we had incurred. We wasted an entire day, along with the money spent traveling and parking, because important information was never communicated before our arrival.
If notarized documents are required, that information should be made unmistakably clear during the booking process and confirmed before customers travel. We would not have made the trip had we known. Very disappointing experience.
1人が参考になったと回答
事業者からの返答
Hello, Trozo. We regret that you were unable to participate in the Ultimate Adventure. It is stated on the listing any guest under the age of 18 must have their actual parent present to participate. When you called to book, the agent asked if all of the minors parents would be present and you said yes. If you had said no, we would have gone over the notarized waiver process with you. If we do not have all of the information, we cannot give correct information. All requirements were provided in writing prior to check in. We are sorry that your group was unable to participate.