It was a beautiful tour! The wait staff were amazing, the guy at check in was so cool. The captain was rude and disrespectful toward the guests, he scolded us on check in and we were there 20 minutes prior to check in; he was really rude to another guest who was awaiting a friend for the launch, it was fine that he needed to leave on time, but he was very inconsiderate towards her.
事業者からの返答
Thank you for sharing your feedback, Amy. We're so glad you enjoyed the beautiful tour and had a great experience with our crew. While our captains do need to keep departures on schedule, we always want guests to feel welcomed and respected. We appreciate you bringing this to our attention and will share your comments with management. We hope to welcome you back again!
M
Missy_C
October 6, 2026 · via Viator
Key West Sunset Sail
It was beautiful. There were a lot of people on board though. I thought there would be more
food and there were only two - the mahi dip was good and then two shrimp cocktail and mini dessert pastry. I was just hungry when I left. It was overall a great experience though.
事業者からの返答
We’re so glad you enjoyed the beautiful views and had a great time overall, Missy. Our appetizers are intended to be light bites rather than a full meal, but we appreciate your thoughts and hope to have you back onboard!
K
Katheryn_N
October 2, 2026 · via Viator
Great tour, eat before going
The boat was lovely and comfortable.The crew members were personable. The beverages were what was expected. The hors d'oeuvres laughably scarce, less than a toddler snack. The food wasn't the selling point, so didn't ruin the whole thing.But it shouldn't be listed as a perk. It would have been a 5 in not for disappointing food.
事業者からの返答
Thank you for sailing with us! We’re glad you enjoyed the sunset sail, our crew, and the drinks. Our light appetizers of shrimp cocktail, caprese skewers, smoked fish dip with garlic crostini, and key lime tarts are intended to be just that—small bites to enjoy alongside the open bar and sunset, rather than a meal. We appreciate your feedback and hope to have you back onboard for another beautiful Key West sunset soon!
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K3523PHwendyd
September 30, 2026 · via Tripadvisor
Enjoyable boat ride
Very enjoyable despite the rain and stormy weather. We did not get to see the sunset but the music, atmosphere and drinks were great.
事業者からの返答
A little rain can’t stop the good vibes! We’re so glad you still had fun, enjoyed the music, and kept the drinks flowing. Come back and catch that sunset with us next time!
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gcubbie
September 28, 2026 · via Tripadvisor
Great experience
We had an awesome time! We would highly recommend.
事業者からの返答
Thank you for the five stars and stellar recommendation! We hope to see you sailing into the sunset with Sebago again soon!
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Kelly_P
September 26, 2026 · via Viator
Great experience!
I thought this was a great experience. We had great weather and lots of fun people on the boat. Great music, great staff and the appetizers were fantastic!!
事業者からの返答
Thank you for the great review! We’re thrilled you enjoyed the beautiful weather, fun atmosphere, live music, fantastic appetizers, and our wonderful crew. We hope to welcome you aboard again soon!
D
Daydream523944
September 26, 2026 · via Tripadvisor
Good enough to do twice
2nd time doing this tour, its well organized easy to get on and off the boat. Staff was friendly and live music was relaxing. Great sunset views and smooth ride. We did pay for the upgraded drink package separately upon check in since that was not an option when booking on TripAdvisor. Everyone was very friendly on the tour, great relaxing evening. The snacks could be slightly improved with more handheld friendly options..but its a boat and you have a drink or phone/camera in one hand and limited seats. The focus is the sunset, water and the views.
事業者からの返答
Thank you for joining us for a second time! We’re thrilled you enjoyed the friendly crew, live music, smooth sailing, and beautiful sunset views. We also appreciate your feedback regarding the snack options and will share your suggestion with our team. We look forward to welcoming you back for another relaxing evening!
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W1888GMfrankc
September 24, 2026 · via Tripadvisor
First class!!!
First class all the way! This was an absolutely wonderful sunset cruise in every way. The captain and crew were outstanding, the musician was awesome and the food was amazing! Thank you for an extraordinary evening!!
事業者からの返答
Thank you for the fantastic review! We’re thrilled you enjoyed the sunset, delicious food, live music, and outstanding service from our captain and crew. Thank you for spending your evening with us, and we hope to welcome you aboard again soon!
E
ellent7
September 23, 2026 · via Tripadvisor
Never disappoints!
This cruise is always a fantastic time!
事業者からの返答
Thank you so much for the great review! Come back and see us soon!
B
blondetraveler508
September 23, 2026 · via Tripadvisor
Pretty Sunset with Additional Costs
The sunset delivered, and the view from the water was genuinely beautiful. Unfortunately, the rest of the evening made it difficult to enjoy.
This cruise was not inexpensive, yet at the beginning, we received a shouted lecture asking us to tip the "servers" 20 to 30% of the ticket price because they earn "less than minimum wage, like servers on land." That comparison doesn't hold up. The staff on a passenger vessel are crew members responsible for passenger safety during emergencies, not simply waitstaff. Florida law guarantees tipped workers the full state minimum wage, currently $14.00 an hour, and allows employers to count only $3.02 an hour of tips toward it. The suggestion that crew pay depends on passengers' generosity shifts an obligation from the operator to the guest. If the operator values that role, the compensation belongs in the ticket price rather than in a post-purchase appeal to guilt shouted before departure.
The requests didn't stop there. We were also expected to tip the musician separately. We don't have a specific objection as we support live music and perform in it. Got that. Should have been more transparent.
As for food, we received three very small appetizers, one of which was shrimp. For the price, this felt closer to a sampling than a served hors d'oeuvres experience.
Nobody objects to tipping good service, but expecting guests to offset your crew costs is not acceptable.
Book this one knowing the true cost is considerably higher than the listed fare and you should plan on dinner afterward.
The boat was handsome and clean. It was a fine enough experience, but left me feeling duped.
事業者からの返答
Thank you for sharing your detailed feedback. We’re glad you enjoyed the beautiful sunset and found the vessel clean and well maintained. We’re sorry the communication regarding gratuities and the appetizer offerings left you disappointed. Gratuities are always optional and intended as a way for guests to recognize exceptional service, never to make anyone feel pressured. We appreciate your comments regarding transparency and value and will share them with our team. We also urge you to reach out directly to make this right.