コスタリカ・ジャコ熱帯雨林空中トラムツアー

Thank you for sharing your feedback. We’re sorry to hear that the experience did not meet your expectations. Because this is a natural rainforest environment, wildlife sightings can vary from day to day. Nature can be unpredictable, so sometimes guests are able to see more animals and activity, while on other days sightings may be limited. We also appreciate your comments regarding the butterfly exhibit and will share them with the appropriate team for review.

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the beautiful scenery and had such a great experience on the Aerial Tram Tour in Jacó. We truly appreciate your recommendation and would be happy to welcome you back again in the future! 🌿😊

Thank you so much for your wonderful review! We’re thrilled to hear that you and your family had such a great time on the Aerial Tram Tour in Jacó. We’re especially happy that Sebastien made the experience fun and educational for your kids with his knowledge and interesting facts. We truly appreciate your recommendation and hope to welcome you and your family back again! 🌿😊

Thank you so much for your review! We’re delighted to hear that Arnold made the tour even more enjoyable with his knowledge of the local trees and plants. We’re also glad you enjoyed the beautiful tram ride, scenery, and butterfly sanctuary. We truly appreciate your kind words and hope to welcome you back again! 🌿🦋

Thank you so much for your review! We’re happy to hear that you had a safe and exciting experience on the Aerial Tram Tour in Jacó. It’s wonderful to know that our team made you feel welcome and that you also enjoyed the food available at the restaurant. We truly appreciate your kind words and hope to welcome you back again soon! 🌿😊

Pura Vida! Thank you so much for taking the time to share your wonderful review! We are so pleased to hear that you and your family had an easy, relaxing, and educational time exploring the rainforest canopy with us. Convenient proximity to the Jacó beach area is one of our favorite perks, making it simple for families to dive straight into nature! We will be sure to pass along your kind words to "Arnold"—he will be thrilled to hear his passion for conservation, native wildlife, and botany made such a lasting impression. Spotting a toucan, doves, and a Costa Rican raccoon made for a fantastic wildlife day! Thank you for choosing us during your trip to Costa Rica, and we hope to welcome you and your family back again soon!

Dear Traveler, Thank you so much for the great review and the thumbs up! 👍 We are absolutely delighted to hear that you had a wonderful experience connecting with mother nature on our Aerial Tram. We will be sure to pass your kind words along to Luis—he takes great pride in being both friendly and knowledgeable, and he will be thrilled to know he helped make your excursion so special. Thank you for visiting us in Jacó, and we hope to welcome you back to the rainforest for another beautiful adventure in the future!

Dear Traveler, Thank you so much for sharing your review with the Viator community! We are thrilled to hear that Sebastian took such great care of you. He is incredibly passionate about our local ecosystem, and we are so glad his sharp eyes helped you spot the wildlife hidden throughout the canopy. It is wonderful to know you enjoyed the peaceful pace of the Aerial Tram, the medicinal garden, and the rare treat of seeing wild bats up close! We will definitely pass along your kind words to Sebastian, as our guides love hearing that the butterfly garden was a true highlight of the day. We hope to welcome you back to Jacó for another beautiful day in nature soon!

Dear Traveler, Thank you so much for the wonderful recommendation! We are thrilled to hear that you had a great experience on both the Aerial Tram ride and in our Butterfly Garden. Fabian is a fantastic guide who loves sharing the beauty of Costa Rica's nature, and we will be sure to pass your kind words along to him. We hope to welcome you back to our Jacó park for another rainforest adventure in the future!

Dear Guest, Thank you for providing your feedback. We sincerely apologize that your experience at our Jacó park was disappointing and that you faced difficulties with your reservation and wait times. We strive to maintain a smooth schedule, and we regret that a large group caused a delay in your 11:00 am departure. Regarding the tour itself, our Aerial Tram is intended to be a peaceful observation of the rainforest canopy; however, we understand your frustration regarding the noise level and the lack of wildlife sightings during your ride. Nature can be unpredictable, but we aim for all guests to feel they received a comprehensive experience. We are glad you enjoyed the Butterfly Garden, but we would like the opportunity to make things right regarding the other aspects of your visit. Please contact us directly via WhatsApp at +52 998 537 1836 so we can look into your reservation issues and address your concerns personally.