I actually didn’t get to go because there was a landslide in the road and we got stuck in traffic on the way. The tour operators were very helpful over whatsapp and refunded the tour in full. Great customer service!!
事業者からの返答
Thank you so much for your kind review! We’re sorry you weren’t able to join the tour due to the road conditions, but we’re glad our team could assist you quickly through WhatsApp and make the refund process smooth. We truly appreciate your understanding and hope to welcome you on the adventure another time! 😊🌿
C
Christina_C
June 1, 2026 · via Viator
Amazing experience. Great...
Amazing experience. Great way to see the beautiful rainforest, many zip lines that vary in levels. Super safe, great work out and the staff were so kind! Bring bug spray, sneakers, and a rain coat as well!
事業者からの返答
Dear Traveler,
Thank you so much for this wonderful review of your experience with us at Braulio Carrillo!
We are thrilled to hear that you had an amazing time soaring through our beautiful primary rainforest and that you enjoyed the variety of zip line levels we offer. Safety is always our absolute highest priority, so knowing you felt super secure and well taken care of by our kind staff truly means the world to us. It certainly is a fantastic workout, too!
Thank you also for passing along those excellent tips to future adventurers—sneakers, bug spray, and a raincoat are definitely essential gear for exploring the heart of a true Costa Rican rainforest.
We hope to welcome you back to our canopy trails for more unforgettable memories in the future!
J
Jennifer_S
March 19, 2026 · via Viator
Professional staff, Rico...
Professional staff, Rico and his partner were fantastic! The on-property restaurant was a nice quiet way to end the experience!
事業者からの返答
Hi! Thank you so much for the shout-out! 🌿 We’re thrilled to hear that Rico and his partner made your zip-line adventure so memorable—they really are pros at making sure everyone has a blast while staying safe. I’ll be sure to pass along your kind words to them; it’ll definitely make their day! Also, glad you enjoyed the restaurant; there’s truly no better way to wind down after all that adrenaline than with a quiet meal surrounded by the forest. Hope to see you back for more Pura Vida soon! ✨🍃
E
eclefranc
February 4, 2026 · via Tripadvisor
Great zip line experience
Fantastic team to accompany you on the zip;line. Very safe and thrilling experience. We all loved it.
事業者からの返答
Thank you, eclefranc, for your great Tripadvisor review of the Rainforest Zip-Line Adventure!
We’re thrilled to hear you had such a fantastic time and that our team helped make the experience both safe and thrilling. Knowing that everyone in your group loved it is the best feedback we could ask for.
Thank you for choosing to adventure with us—we hope to welcome you back to the rainforest again soon! 🌴✨
S
Sandra G
December 27, 2025 · via Tripadvisor
All-Around Five Star Team!!
This was an amazing excursion led by an engaging and really fun team! Even the administrative staff was warm and welcoming. There were several members of the team that worked together seamlessly to ensure we had a great experience so I can't name them all but based on my experience you'll be in good hands no matter what. They were very patient and encouraging and very good with children. This excursion was certainly a highlight of our vacation and so I highly recommend it!!
事業者からの返答
Thank you so much for this wonderful five-star review! We’re thrilled to hear that your Rainforest Zip-Line Adventure was such a highlight of your vacation and that our team helped make it an unforgettable experience.
It means a lot to us that you noticed not only our guides but also our administrative staff. Our team works closely together to create a welcoming, safe, and enjoyable environment for every guest, and it’s fantastic to know that their patience, encouragement, and care — especially with children — made such a positive impact.
T
Thomas_K
November 6, 2025 · via Viator
The guides where...
The guides where excellent and safety was there first priority. The were very knowledgeable about the local fauna and floral. The views were great. The longest line was 700 meters and you were 20 stories above the canopy. We saw local animals hiking from platform to platform.
事業者からの返答
Thank you so much for your wonderful review! 🌿 We’re delighted to hear that you had such a great time and felt safe throughout your canopy adventure. Our guides will be thrilled to know you appreciated their focus on safety and their knowledge of the local flora and fauna. The views from above the canopy truly are spectacular, and spotting local wildlife along the way makes it even more special. We appreciate your kind words and hope to welcome you back for another unforgettable experience in Braulio Carrillo! 🌴✨
J
Joshua_V
September 4, 2025 · via Viator
Yippee
Rigo and Marcus were excellent, knowledgeable guides. They made the adventure fun and made us feel safe.
事業者からの返答
Thank you so much for sharing your experience! We’re delighted to hear that Rigo and Marcus helped make your canopy adventure both fun and safe. Our team takes great pride in ensuring guests feel comfortable while enjoying the excitement of the zip lines. We hope to welcome you back for another unforgettable adventure soon!
J
Jennifer_D
July 25, 2025 · via Viator
Awesome experience, but it is a full day even if you sign up for a half day
The ziplines through the jungle were amazing, as were the exhibits containing snakes, frogs, sloths, and butterflies. We also saw an anteater and a tapir wandering about. Staff were helpful and friendly. I wish they had been clear with us in advance that we needed not just "a raincoat," but rain gear that can fit under a harness as the odds are super high that it will be raining HARD while you do the ziplines and you can't take anything that doesn't fit under your harness. A change of clothes is a MUST if you don't want to shiver in clothes that NEVER dry all day in this climate. Also, signing up for the half-day experience means you will wait around for the others to be done with the full-day experience. They don't take you back to San Jose when you are done, and they do NOT inform you about this before you are on the bus. Fortunately, you can look at cool animals while you wait, but don't plan anything in the afternoon or evening, thinking this is a half-day excursion. Between waiting for the others and the always horrendous traffic, this excursion will get you back to San Jose after dark.
事業者からの返答
Hi there,
Thank you so much for sharing your detailed feedback — we’re really glad to hear you enjoyed the zipline experience, our wildlife exhibits, and the hospitality of our team! It’s always a treat when guests get to spot some of our free-roaming residents like the anteater and tapir.
We also truly appreciate your notes about the timing and gear. You’re absolutely right — rainforest weather can be unpredictable and intense, and we’ll make sure to communicate more clearly about appropriate rain gear and the importance of bringing a change of clothes. Your feedback about the return logistics for half-day guests is equally important, and we’re actively reviewing how we can better set expectations during booking.
Thanks again for joining us and helping us improve. We hope to welcome you back again — maybe with clearer skies next time!
Warm regards,
Rainforest Adventures – Braulio Carrillo
M
Mark_D
May 27, 2025 · via Viator
Zip lining in Caurilo Barillo, Costa Rica
Fun way to spend a few hours in the cloud forest. The Zipline experience was safe, fun and you get to see animals too!
事業者からの返答
Thank you so much for your review! We're thrilled you had a fun and safe experience ziplining through the cloud forest at Braulio Carrillo. It's always a treat when wildlife makes an appearance too! We hope to welcome you back for more adventures soon.
C
Catherine_E
May 16, 2025 · via Viator
Exhilarating Experience!
Safety is first. Careful explanation on procedures. Friendly bi-ligual guides. Bathrooms and lockers (no charge) to store your belongings. Nice open air restaurant. Good food and reasonable prices. Note: if you're only doing the zip line and not the tram tour, you'll have to wait for everyone to finish before leaving. We ate lunch and waited in the restaurant. Bring a raincoat!
事業者からの返答
Dear Guest,
Thank you so much for your thoughtful review! We’re thrilled to hear you had an exhilarating experience on the canopy zipline and that our team made you feel safe and well-guided throughout your adventure.
We’re also glad you enjoyed the convenience of our facilities—bathrooms, lockers, and our open-air restaurant. It’s great to know the food and atmosphere made your wait comfortable while the rest of the group completed their tour.
And yes—great tip about the raincoat! The rainforest has a mind of its own, and it’s always good to come prepared.
We appreciate your visit and hope to welcome you back for the full 6-in-1 experience next time!
Warm regards,
The Rainforest Adventure Park Team
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