オープントップバスによるフィラデルフィア乗り降り自由観光ツアー

Went to Philly for my adult daughter's birthday. Had a great mother daughter trip. We rode the bus for 3 loops. Had a good time.

Do not recommend! We were advised it would be best to ride the entire route first, 1 1-2 hours, then decide where we wanted to see. Well, to get back on the bus we waited 45 minutes then walked the route and never saw a bus again! We ended up walking 2 miles back to our hotel because we couldn’t get a bus! Never again.

Waited at the “Big Bus” stop for about 40 minutes with no sight of a bus. My husband and I tried to track the bus’ location on the site, only to find out that this Big Bus is an independent operator and not owned by the actual Big Bus company. Called the customer service number and was told we could get on any double decker bus passing even though they are the City Sightseeing buses and not the marked Big Bus - even though we paid more money on Viator for the Big Bus tour and the City Sightseeing tour is less expensive- rip off! This bus also does not stop at all of the stop advertised. When you finally get on a bus after extensive waits, you have to let the operator know where you want to get off in order for them to make a stop. Every single time we tried to get back on at a stop, the wait was longer than the time they said was the maximum wait time, constantly wasting the day away. What’s more, sometimes when a bus finally came, it would be full and we would then have to wait even longer for another bus (even to get in the bottom). The operator constantly mentioned leaving tips and made people feel pressured, even though we paid over $100 for 2 people to take this tour. I’ve used Big Bus in DC and New York and did not have this type of experience. Would not recommend!!!

We did the 2 day ticket. Waits were a little long, but I expected that. It was a great way to get around. The guides were very informative and interesting. We learned a lot. We thought this was a pretty good deal. Then the last stop of the last day happened. We were at the stop next to the US Mint. I called and told them we were there because I wanted to make sure we hadn’t missed it. They said it just left, you are fine. It goes around the block there. We saw it go past and we were ready when it rounded the block. My husband waived the map. We could both see the driver’s face. He never looked in our direction. He was too busy worrying about catching the light. He only looked at the light and not to see if anyone was standing there. He drove right by with us waving at him. I called again and said hey he drove right past. Their reply was I’m so sorry but we can’t have him turn around to get you. Walk 8 blocks to another stop and we will get you to your hotel. We are old and we were tired from a long day. Saying you are sorry and basically doing nothing to help the situation is not helping the situation. We paid a lot of money, we were there, we waved, we called before and after, we were stranded through no fault of our own. They are sorry. We just were done with them at that point and we just walked all the way back to the hotel. I took advil for achy legs when I went to bed. So it’s great until they leave you stranded. They are sorry though.

We booked this tour for the Wednesday before the 4th of July holiday. Although our tour guide was knowledgeable, the tour bus route was so dramatically altered by the Central City early preparations for Independence Day that even the normal pickup location was not available due to many street closures (nor was this communicated in advance). Our guide tried to describe the things we saw on the alternate tour route, but the major attractions we intended to ride to were inaccessible except on foot. So we gave up on the bus and walked nearly the whole time. Disappointing because there were 99 degree temperatures with 99 percent humidity, so we tried to ride inside the bus but views from inside are quite limited. I would recommend checking with the tour operator to ensure the normal route is operable before paying for this tour, because our experience was not a good value.

We love the hop on- hop off bus options offered around the country. We usually always ride in once without getting off then on round two we hop off at places that seemed interesting. I don’t know if it was just because it was busy or what but there were long waiting lines at many of the stops we got off at— and watching a U.S. come and go while you’re still standing there is no fun. Seems like they should’ve had more buses available because they were all packed.

Individuals providing information about Philadelphia were very knowledgeable. We had to wait along long time, past reasonable time, for a bus…we very often just walked to our destination.

This was a waste of money! We had to wait over 40 minutes for the tour to even start, then the driver kept stopping every few feet to pick up more people, even after the tour guide said the bus was full and we needed to get going. The tour guide himself was HORRIBLE. He was loud and obnoxious. He talked more about himself and where he liked to go on his time off, places he liked to eat at, and he told us things that he would do at different times of the year around town. He talked more about himself than he did talking about the sights and historical information. He kept saying, “hey, guys” and “look, guys”, but not to actually “look” at something, but to talk about himself. Another issue was that the bus didn’t actually stop at the designated drop off points. They just rushed on by each stop. It was as if they couldn’t wait to get the tour over with. You had to yell over him to let him know if you wanted to get off at a stop. However if you were on the bottom, there was no way to tell him, and the microphone was so loud that the driver couldn’t hear you. Finally someone from up top said they wanted off at the Market stop, so we jumped off too, just to get away from the guide. We just couldn’t take it anymore. We waited at that stop for over 20 minutes to catch another bus. We luckily were able to get the last few seats. That tour guide was much better. My only complaint with her was that she kept pointing out murals and sculptures and said “There’s art”. That bus also didn’t make stops unless someone appeared to be waiting to get on, but at least the tour guide would tell us that a stop was coming up and asked if anyone wanted off. However by then we were afraid to get off because people were turned away from getting on the bus due to there being no seats available. By the time we got to stop 15, we just wanted to finish it up and go home. NEVER AGAIN will we do a tour with this company.

Never could find it.. don’t know if that was our fault or something wrong with the tour so we ended up just heading back to the airport

It was great!we stopped at all the places we wanted to see!! awesome!