シカゴホップオンホップオフオープントップバスツアー

Due to the rain, nobody wanted to sit on the upper deck, so it was extremely cramped On the first floor. With limited seating, younger able bodied passengers had to stand. The driver was extremely rough on the brakes, which threw standing passengers against windows, seats and other passengers. A member of my traveling party experienced a slight injury due to sudden braking even though they were hanging onto the grab bar.

This was a good way to get around the city. My only issue - I wish the buses would come around more often.

The tour guide was Candace and she was great! She shared personal stories and gave great depth to the history of Chicago. It was easy to locate the stops. We stayed on the whole route because we were tired and still wanted to see the city. I would recommend.

Firstly, the driver, Felicia, though pleasant, was certainly not a font of knowledge. She referenced the Taste of Chicago no less than 6 times on the trip, requested tips constantly and said about the Field Museum "this is boring, I used to hate it when I was a kid". Nothing was added to my trip and it really felt like she had no interest in the beautiful city. Along with this, and more worryingly, were some passengers behind me. Three women who were clearly intoxicated kept shouting out in response to Felicia, swearing and interrupting the journey of others. At one point in the journey, one of them proceeded to strip her garments and was not reprimanded. There were children on board this packed bus - people who had spent good money to see Chicago and instead they received personal opinion as opposed to illuminating insight and behaviour that would be deemed inappropriate in a limo on the way to a bachelorette party. I am deeply disgusted and disappointed. I have enjoyed the Big Bus tours in other countries and feel that this experience has truly dulled my view of the company.

We parked across the street at a parking garage that was near where we boarded the bus. I love hop on hop off tours because you can see everything without fighting the traffic yourself. We saw all of the major attractions other than Wrigley Field but was a wonderful day. We spent a lot of time at Navy Pier and the Butterfly House.

The bus ride was wonderful, informative and right on time. Totally recommend and would do this tour again!

This 2 hour bus ride stops at a decent amount of places of interest, especially when it leaves the downtown. It goes over to Navy Pier as well as the Field Museum and Stadler Aquarium.

Matty was an awesome guide. Great stories, corny jokes, actual good dad jokes and an all around fun guide. Heavy drove for us and kept everyone safe.

Candace our guide did a wonderful job! Enjoyed all her explanations , history & notes. We could tell she has a lot of knowledge about Chicago & enjoys sharing it with us, tourists

We were actually disappointed that this tour was given using headphones and not with a live guide. The information was sparse and often times we received it before or after we had passed the destination of topic. There was way to “elevator” music in between. And when the driver was talking the music was playing on the headphones and you had to remove the headphones in order to hear the directions. Often times missing information. It also ended up raining. After it stopped the upper deck was too wet to sit and there were no accommodations to wipe off the seats. We had to get off the bus and go get napkins from a restaurant ourselves. Not good customer service in my opinion. I have been on Hop on Hop Off buses before that were run much better.