The best part of the trip was riding the Quads. I felt our your guide Anthony was rushing us to much. We thought we were going to tour Moray but instead we had to pay 70 soles on top of the tour price and all we got was a photo of. So we really didn't get to understand Moray or walk around . Plus when on the quads we passed alot of photo ops I would have like to take but there was no stopping . The tour also lasted an hour longer than expected. Our tour guide also send he would send us a video of us he filmed but never received
Dear Ms. Laurie: My name is Holger, I'm the person who was assiting you on the booking and the process of your activity. As soon as you booked the tour, I sent the information telling that entrances to moray are not included. (the entrances to archeologycal sites are selled by the goverment, not by private company like us). I also explained that you choosed the afternoon departure time (13:00 pm). nowadays due covid - 19, archeologycal sites like moray are closing at 15:00 pm, then we had limited time to visit moray, not because our company wanted, it is because the rules against covid-19 . about your video, I have contacted you personally thru whatsapp the day after your tour, to see about the video but you did not answer me. I do not Know Why?. maybe is because I explained before the tour that entrance to moray was not included (Because we do not sell it). I also explained that you paid about USD 45.00 for: Transportations to the ATV place, Tour Guide, ATV - quad bike Entrance to the salt mines of maras. 70 soles are like 20 USD, then there is not reazonable to think that all the inclusions are covered with USD 25.00. I also explained that our groups are limited 50%, due covid-19. Please, anwers us to the WhatsApp messages we have sent a day after your activity to see about the video. Hope you had a great time in Cusco.
