カルガリー : コロンビアアイスフィールド、スカイウォーク、クロウフット氷河と湖

Local tour operator Banff Trip cancelled it the day before, not bothering to give an explanation/reason. Although refund was issued right away, in the context of limited vacation time from overseas, made it impossible to reschedule the experience. If you going to book with this agency, be aware you will end up missing out. They couldn’t care less. 100% unprofessional.

Very nice tour, friendly and nice guide and driver. The only detail i would recommend to change will be to ask consumers to purchase 2 pm not 2.45 pm glacier tickets so the group does not wait for the passenger who books it from viator. Viator suggest 2.30, 4.45 pm tickets. But the driver was very nice and accommodated all of us

Our tour guide AK was warm, knowledgeable and friendly. He made our experience amazing and was cordial and helpful. The overall tour was very well thought and well arranged. Would definitely recommend.

great, I saw a lot of locations on the way to the glacier..

We used three different companies for three days of trips to the Banff area. Compared to the others, this company received the lowest rating. We booked about two months in advance. Every other company confirmed the trip and provided instructions before 6 p.m. the day before the trip. For this company, we had to send a message and wait until 11 p.m. to get the confirmation. Calls were not answered. Day of the trip: The bus was neat and clean and arrived on time. The driver's name provided was Ross. There was confusion regarding purchasing tickets for Columbia Icefield. In the TripAdvisor listing, there was a direction to purchase tickets before arriving for 2:30 or 2:45 p.m. When arriving at the bus, the driver wanted them to be for 2:00 p.m. We finally ended up with two groups for 2:00 p.m. and 2:45 p.m. Then it was somehow adjusted with the lunch timings. Our child lost a camera on the bus and it could not be retrieved. As no driver contact was provided, we called the operator an hour after the trip ended. There was no response. The next morning, somebody picked up the call and said they would message the driver and call back if he responded. We called again in the afternoon, and they said the driver couldn't find anything on the bus.

Columbia Icefield and Lakes Review This is probably one of the few tours that gives visitors the opportunity to experience both the Columbia Icefield Skywalk and the Athabasca Glacier aboard an Ice Explorer, while also taking in several of the spectacular turquoise-coloured lakes set against a backdrop of snow-capped mountains. What made the experience even more enjoyable was the comfortable pace of the tour. There was no feeling of being rushed from one attraction to another, and sufficient time was allocated to enjoy and appreciate each highlight of the itinerary. I would particularly like to commend the itinerary planners for putting together such a well-balanced and thoughtfully designed tour. And a special mention goes to AK, our ever-smiling guide, whose excellent time-management skills and friendly approach contributed greatly to making the day so enjoyable and stress-free. A very well-planned tour, beautifully executed. Highly recommended!

We had such a great experience! AK, our driver, was wonderful and made sure we got to all the stops and had time to enjoy them. He also took pictures of our group along the way, and he is an amazing photographer and driver! The scenery and stops were absolutely beautiful, and the whole trip was very enjoyable. We would definitely recommend this tour and AK to anyone visiting the area!

Sanjeet was a great tour guide! He took pictures for us, gave us facts about the area, and kept us on a good schedule. We booked the 2:45 Ice Explorer tickets separately.

Our driver Sanjeet is the best! He made sure everyone was taken care of. I 100% recommend this trip!

We had a nice trip and sites are beautiful. The issue is we had a tour guide and operator management was poor. No tour that I have taken globally has someone who does not do the basics of a tour guide. Get people engaged, inform people of what we are doing next and information to make each stop more enjoyable for instance. This guide did nothing of value about history or details normally given on a tour. Took another tour earlier in the week and it was so much better managed. From the start, we smelled this bad odor, we and others quickly figured out the guide had bad body oder and for 12 hours we had to smell it. Also, the guide had a thick Indian accent and my wife could not understand much of what little she said. From the start it is chaos at the pick up. Totally disorganized and multiple buses polling up with no signs or organization on how to get on the right bus. If you are getting on across from the Delta Hotel, be there early and be ready. Called the tour operator at beginning to ensure we got on the right bus, could not understand the person answering the phone. I work with globe team members all day everyday, and could not understand the operator. My suggestion is to look at the operator themselves and look for experienced local guides or your will be transported and not “toured.” Sites are worth the trip!